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2013-01-31The Ombudsman (Issue 48, January 2013)
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2014-02-06
Procuraduría de los Derechos Humanos - Annual Report 2006 - ES
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2013-04-24
Grumbles, Gripes and Grievances - the role of complaints in transforming public services
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2015-03-30Better integrated services in response to the needs of children with an intellectual disability or an autism spectrum disorder
In a public investigation report released on March 24, the Québec Ombudsman presented its findings and recommendations concerning the health services and social services provided to children under 18 years old with an intellectual disability or an autism spectrum disorder.
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2015-08-10
Bulletin_ Periodic Edition_June 2015
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2016-04-06
Commissioner for Human rights approved plan for realization of national strategy in the field of human rights
The Ukrainian Parliament Commissioner for Human Rights Ms.Valeriya Lutkovska approved the Plan of measures for realization of the National strategy in the field of human rights for the period till 2020 and continuous pro-active monitoring by employees of the Secretariat of the Commissioner of a state of fulfillment of the National strategy by the appropriate government bodies is introduced.
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2015-03-03
Ombudsman on the situation of children in state custody
Despite being enshrined in the Satversme and national legislation, the rights of children who have lost their families and come into state custody are not being observed or ensured at state-run boarding schools.
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2016-04-06
Office of the Northern Ireland Public Services Ombudsman Launched
A new Ombudsman’s office for investigating complaints about public services is launched on 1 April 2016. The Office of the Northern Ireland Public Services Ombudsman (NIPSO) has been created by the Ombudsman (NI) Act 2016, a new piece of Assembly legislation aimed at making it easier for the public to complain about public services and at increasing the public accountability of public service providers. Mrs Marie Anderson, has been appointed as the first NIPSO.
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2016-07-19
Summarized Judgment July 2016
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2016-04-04
New Ontario Ombudsman takes office
New Ontario Ombudsman Paul Dubé took his oath of office today, beginning a five-year term as the province’s independent, impartial watchdog. Mr. Dubé is the province’s seventh Ombudsman since the office was established in 1975.
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2016-04-22
Manitoba Ombudsman lays “snooping” charge under The Personal Health Information Act
Manitoba Ombudsman conducted an investigation following a report from Manitoba Health, Healthy Living and Seniors related to a privacy breach at its Provincial Drug Program. A former employee who had access to personal health information through their job, allegedly used that access to view information for purposes unrelated to their work. Upon completing the investigation, the ombudsman laid a charge against the individual under PHIA for deliberately accessing another person’s health information inappropriately.
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2023-10-30
Informe Anual 2021
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2014-08-19
Parliamentary and Health Service Ombudsman - Summaries of Investigations - Report - EN
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2016-04-20
After Ombudsman intervention, the Department of Education and Skills reconsider seeking recovery of overpayments made in error to students
In February 2016 the Ombudsman, Peter Tyndall, initiated a systemic investigation involving the Department of Education and Skills and the Student Universal Support Ireland (SUSI). SUSI had been established as Ireland's single national awarding authority for all higher and further education grants. It replaced sixty-six local awarding authorities and began processing applications in 2012.
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2015-05-20
Too many people dying without dignity, Ombudsman service report finds
End of life care could be improved for up to 355,000 people a year in England, according to a report published by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Argentinean Ombudsman - SP - 20141104
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2016-03-25
British Columbia Ombudsperson releases guide for fair bylaw enforcement
B.C. Ombudsperson Jay Chalke has released a guide aimed at improving the fairness of local government bylaw enforcement programs. “Bylaw Enforcement: Best Practices Guide for Local Governments” is built on 20 years’ experience and hundreds of investigations into individual complaints about bylaw enforcement practices in communities of all sizes across British Columbia.
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2016-03-24
Veterans Ombudsman says Veterans have been heard
Ottawa, ON - March 23, 2016 - Commenting on yesterday’s Budget, Veterans Ombudsman Guy Parent said: “This was the Government’s first opportunity to put its mandate on the books, and I believe that it is off to a promising start for Veterans and their families.”
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2012-04-03
Uganda - Report to the Parliament Jan-June 2011 EN
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2015-05-04
Essay Contest 2015 of the Forum of Canadian Ombudsman (FCO)
In recognition of the fiftieth (50th) anniversary of the establishment of the first Ombudsman role in Canada in 1965, FCO is providing a bursary for the cost of enrolment in the FCO/Osgoode ‘Ombuds Essentials’ course offered in English from September 28 – October 2, 2015 in Toronto or in French in Montreal in May, 2016 (2015 Registration fee: $3150 + 409.50 = $3559.50).