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2023-08-31Invitación a la 13a Conferencia Mundial del IIO 2024
El Defensor del Pueblo de los Países Bajos, Reinier van Zutphen, tiene el placer de invitarle a la Conferencia Mundial del IIO que se llevará a cabo en La Haya, Países Bajos, en mayo de 2024.
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2023-08-31
Cooperation and support arrangement signed with Vanuatu Ombudsman
Chief Ombudsman Peter Boshier has signed a three-year Bilateral Cooperation and Support Arrangement with the Vanuatu Ombudsman, which will see the two offices work together on projects and programmes that will promote transparency and fairness and strengthen their relationship.
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2023-08-31
Invitation to 13th IOI World Conference 2024
The Dutch National Ombudsman, Reinier van Zutphen, is pleased to invite you to the upcoming IOI World Conference in The Hague in The Netherlands, in May 2024.
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2023-08-31
UK Ombudsman speaks out on patient safety following nurse’s murder trial
The Parliamentary and Health Service Ombudsman, Rob Behrens spoke out about the defensive NHS culture prioritising the protection of organisational reputation over patient safety following the conviction of a neonatal nurse.
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2023-08-31
Shadow Report to the UN Committee on the Elimination of Racial Discrimination (CERD)
Ombudswoman Tena Šimonović Einwalter submitted in July 2023 to the UN Committee on the Elimination of Racial Discrimination (CERD) a Shadow Report on the Implementation of the Convention on the Elimination of All Forms of Racial Discrimination in Croatia.
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2023-08-31Althingi Ombudsman Iceland - Annual Report 2022 - EN
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2020-02-07
Amendes routières : le Médiateur fédéral demande davantage de transparence
Avec www.amendesroutieres.be, il est devenu possible de payer une amende routière online. Mais, lors de son lancement début 2018, le site a connu de nombreux couacs. Certaines personnes ont payé, à tort, leur amende deux fois ou un montant trop élevé et elles devaient être remboursées.
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2020-02-05
Ombudsman appoints Kelly Burke as Deputy Ombudsman and French Language Services Commissioner
On January 13, 2020, Ombudsman Paul Dubé announced in a press release that Ms. Kelly Burke had just joined his office as Ontario’s new French Language Services Commissioner and Deputy Ombudsman. Ms. Burke was chosen by Mr. Dubé and an expert panel in a nationwide search.
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2023-08-28
Learning to Get Better - Report on the progress made following the Ombudsman's investigation into how public hospitals handle complaints (2018)
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2023-08-28
Fair Recovery - How complaints helped to improve the Department of Employment Affairs and Social Protection's handling of overpayment (2019)
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2023-08-28
Althing Ombudsman Iceland - Annual Report 2022 - EN
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2023-08-28
Ombudsman of Ireland - Annual Report 2022 - EN
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2023-08-28
The Ombudsman and Direct Provision - Update for 2021
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2023-08-28
Grounded Mobility Report - Unequal access for people with disabilities to personal transport schemes (2021)
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2020-01-31
Le Défenseur des droits se félicite de l’arrêt de la CEDH
Le Défenseur des droits se félicite de l’arrêt de la Cour européenne des droits de l’homme (CEDH) recommandant aux autorités françaises d’agir face à la surpopulation carcérale et d’établir un recours préventif effectif permettant de faire cesser des conditions de détention indignes
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2014-02-10
Queensland Ombudsman - Annual Report 2012/2013 - EN
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2023-08-25
Savino se reunió con representantes del Poder Judicial, el Ministerio de Seguridad y la Policía abordando temas de niñez y adolescencia
El defensor del Pueblo de Santa Fe a cargo de la Defensoría de Niñas, Niños y Adolescentes Gabriel Savino, participó el viernes, el 18 de agosto de 2023 de una reunión con representantes del Poder Judicial, del Ministerio de Seguridad de la provincia y autoridades de la Unidad Regional II con el objetivo de articular acciones para el abordaje integral y protocolizar prácticas que cuenten con el enfoque de niñez y adolescencia.
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2023-08-25
"Accessibility and Customization of the Investigation Procedure for Persons with Disability" - Symposium for the staff of the Office of the Ombudsman of Israel
On 9 July 2023, the staff of the Office of the Ombudsman participated in a symposium on the topic "Accessibility and Customization of the Investigation Procedure for Persons with Disability". The symposium, which took place at the main office of the Ombudsman in Jerusalem, focused on the verbal and written communication between staff of the Office of the Ombudsman and complainants with disability. The symposium was chaired by a blind staff member of the Office of the Ombudsman.
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2023-08-25
Provincial Ombudsman, Khyber Pakhtunkhwa inaugurated a regional office and held awareness raising campaign about the Ombudsman institution at Swat
The Hon'ble Provincial Ombudsman, Khyber Pakhtunkhwa, Syed Jamalud Din Shah, inaugurated the Ombudsman Regional Office on August 08, 2023. Alongside the inauguration, an awareness campaign to the public about the role and responsibilities of the Ombudsman Institution took place at the University of Swat. This awareness raising campaign was supported by the IOI's Regional Subsidies Program.
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2020-01-27
FRA booklet on how to communicate human rights effectively
The European Union’s Fundamental Rights Agency (FRA) developed a booklet to sum up the core points communicators and practitioners in various fields raised in expert meetings, practitioners’ seminars and focus groups in 2017 and 2018.