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2022-11-24Ombudsman Peer Review of the Parliamentary and Health Services Ombudsman (PHSO), UK
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2022-11-24
Registro Nacional de Casos de Tortura y/o Malos Tratos (RNCT) - Informe Anual 2021 - Resumen Ejecutivo
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2022-11-24
Registro Nacional de Casos de Tortura y/o Malos Tratos (RNCT) - Informe Anual 2021
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2022-11-24
Síndic de Greuges de Catalunya - La protección de los niños y los adolescentes en el entorno digital (Resumen Ejecutivo)
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2022-11-23Ombudsman Sindh presents Annual Report 2021 to Governor
Hon. Ombudsman Sindh, Mr. Ajaz Ali Khan, presented the Annual Report 2021 of the institution to the newly appointed Honourable Governor Sindh, Mr. Kamran Khan Tessori, on 18 November 2022. The Report highlights the performance, achievements and progress during the year 2021. During this period a total of 7,113 complaints were received, out of which 2,129 were admitted.
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Adv. Neels Van der Merwe (South Africa)
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Joseph Whittal (Ghana)
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Deborah Glass (Australia)
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2012-04-04
Pakistan Federal Ombudsman - Annual Report 2009 EN
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2018-05-28
Commonwealth Ombudsman released NDIA report
Commonwealth Ombudsman Michael Manthorpe released a report on the 15 May 2018 into the National Disability Insurance Agency’s (NDIA) handling of reviews of decisions under the National Disability Insurance Scheme Act 2013. The report discusses systemic issues highlighted by complaints and stakeholder feedback including significant backlogs, delays in decision making and poor communication practices.
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2022-11-22
ACRC shares October issue of transparency newsletter
In the October issue of the transparency Newsletter, the Anti-Corruption & Civil Rights Commission (ACRC) shares news on the most recent achievements, events and developments of the office. The transparency newsletter is now available online.
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2022-11-22
ACRC - Transparency Newsletter (October 2022)
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2022-11-21
NPMs of German-speaking countries exchange experience at annual meeting
From 10 - 11 November 2022 the annual meeting of German-speaking National Preventive Mechanisms (NPM) took place at the Austrian Ombudsman Board in Vienna. For the first time, representatives of the NPM from Luxembourg and the Principality of Liechtenstein took part in this exchange as well.
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2022-11-21
NSW Ombudsman - Public Interest Disclosures Act 1994 Audit Report: Summary of Public Interest Disclosure Audits of 6 Local Councils
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2018-05-23
Ombudsman finds Grandmother’s painful death from cancer was avoidable
A 73-year-old grandmother’s death from bladder cancer was avoidable, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. She died following a hospital’s nine-month delay to diagnose her. An inadequate local investigation failed to recognise this, and her son subsequently brought a complaint about her care to the Ombudsman.
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2018-05-23
New guidance for the Victorian public sector on how to deal with challenging behavior
Victorian government departments, local councils and other agencies dealing with challenging behaviour from members of the public will benefit from a new guide tabled in the Victorian Parliament today. Tabling her Good Practice Guide to Dealing with Challenging Behaviour, Victorian Ombudsman Deborah Glass said the guide aimed to help create better understanding between government bodies and the public.
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2018-05-22
The Czech Equality Body publishes the summary report 2017
The Equality Body of the Czech Republic – the Ombudswoman – published the summary report for the year 2017 informing about her main activities in the field of protection against discrimination. The Ombudswoman received 384 complaints concerning discrimination in 2017, most of them from the area of work and employment. In the year 2017, people mostly complained about discrimination on the grounds of disability. Ombudswoman established discrimination in 40 individual cases.
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2018-05-22
20 ans au service de la démocratie
L’idée de créer une association regroupant les ombudsmans et médiateurs francophones est lancée en octobre 1996, lors de la VIe Conférence internationale de l'Institut International de l'Ombudsman à Buenos Aires, Argentine, par le Protecteur du citoyen du Québec, Daniel Jacoby et le Médiateur de la République française, Jacques Pelletier. Leur intention était de permettre une meilleure entraide et une plus grande coordination entre les pays francophones sur les questions des droits de la personne. Elle consistait également à développer l’engagement démocratique, à améliorer les interventions ainsi qu’à renforcer les bureaux des ombudsmans et médiateurs francophones.
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2022-11-18
Citizens’ Ombudsman Commission of Seoul Metropolitan Government held panel discussion on how to reinforce the rights of the people
The Seoul Metropolitan Government held a ‘Panel Discussion on the Performance and Direction of the Citizens’ Ombudsman Commission’ on October 20, 2022 to look at the performance of the Citizens’ Ombudsman Commission and the plans on the direction of improving the rights of the people.
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2022-11-18
Seoul Metropolitan Government Citizens' Ombudsman Commission - Press Release