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2016-12-06barbados om-act
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2016-09-01Victorian Ombudsman tables good practice guide for public sector agencies
“Victorian public sector agencies should welcome complaints from members of the public as free feedback that can help them improve their service”, Victorian Ombudsman Deborah Glass said.
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2014-03-05
europe fra report-on-violence-against-women feb-2014 en
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2015-11-04
Records management
Proper maintenance of records is an important part of a well-functioning organisation. It is particularly important that Ombudsman offices have good record management practices because it is a key area where Ombudsmen often identify poor practice in agencies in their jurisdiction. In addition, Ombudsman offices often deal with sensitive and, sometimes, highly confidential or secret information.
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - FR
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2016-11-30
Reasonable Accommodation Guide – Reasonable accommodation of persons with disabilities in New Zealand
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2015-07-23
IOI Annual Report 2013/2014 (EN / FR / ES)
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2015-05-31
Ombudsman releases second annual report
The Bahrain Ombudsman, the first Independent Ombudsman in the Region, presents its second annual report. The Office investigates complaints against employees of the Ministry of the Interior (MOI) and has the important role of ensuring that prisoners and detainees are treated appropriately and are not subject to torture or cruel, inhuman or degrading treatment.
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2016-09-01
Ombudsman criticizes authority after visit to Alytus Correction House
Having assessed the human rights situation in Alytus Correction House, the Seimas Ombudsman Mr. A. Normantas noted that there is not enough space for inmates in wheelchairs to move freely within the cells. The bathrooms are too narrow, and the stairs leading to a canteen and library as well as the odontologist, family doctor and psychologist are not adjusted for the use of people with disabilities.
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2015-06-10
The Danish Parliamentary Ombudsman Annual Report 2014
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2016-08-25
Ontario Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis
Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today.
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2013-11-14
Gibraltar - Public Services Ombudsman - Annual Report 2010 EN
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2016-08-17
Ombudsman Peter Tyndall reminds Leaving Certificate students of their right to complain
Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.
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2016-09-15
Indemnisation des victimes d’actes criminels: le Protecteur du citoyen du Québec recommande une prise en charge plus efficace
Dans un rapport d’enquête publié le 15 septembre 2016, le Protecteur du citoyen du Québec fait état des principaux problèmes qui nécessitent des correctifs au sein du régime public d’indemnisation des victimes d’actes criminels (IVAC).
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2015-08-06
Ombudsman of the Autonomous Province Bolzano (South Tyrol) - Annual Report - 2014 - GER
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2014 - EN
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2016-12-01
Ombudsman New Zealand - Quarterly Review - Spring 2016
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2015-07-14
Public Defender of Rights - Annual Report 2012 EN
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2016-08-16
Czech Ombudsman releases 3 annual reports: on her activities, NPM, and discrimination
Public Defender of Rights of the Czech Republic, Anna Šabatová, has recently published three annual reports on her activities.
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2015-01-14
FRA Report: Victims of crime in the EU - the extent and nature of support for victims (Jan 2014) - EN