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2016-10-10
Victorian Ombudsman tables Annual Report 2016
Victoria’s integrity system must be further reformed to ensure the Victorian Ombudsman can deliver the best possible scrutiny and accountability of public services in the public interest.
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2017-01-23
48. Breakout Session VIII: Ms Victoria R. Pearman - Ombudsmen Under Threat: Reaction and Response to Inappropriate and Misplaced Criticism from Government Officials
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2014-12-16
Federal Ombudsman - Annual Report - 2006 - EN
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - EN
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2015-11-04
SPSO - Annual Report 2014/2015 - EN
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2014-12-16
Federal Ombudsman - Annual Report - 2008 - FR
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2016-09-02
World Conference - Financial Support for Participants
We are all looking forward to the 11th World Conference which will soon take place in Bangkok/Thailand. Since we know that some IOI members with limited budgets find it difficult to attend this important event, we have decided to offer financial support to those who need it most. There are two funding options:
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2016-10-05
Victorian Ombudsman seeks input on making better use of data
The Victorian Ombudsman is exploring how it might make more use of its data on complaints and investigations, including providing summary data to agencies being complained about to assist them in service improvement. Input from colleagues is highly appreciated.
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2016-12-20
People's Advocate Annual Conference 2016: Speech by Ombudsman Totozani
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2016-09-08
Victorian Ombudsman investigates expulsion at Government schools
The number of students being expelled has risen over 25 per cent in the past year. Victorian Ombudsman Deborah Glass has therefore commenced an ‘own motion’ investigation into school expulsions.
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2015-05-06
FRA Report: Child-friendly justice - perspective and experience of professionals (May 2015) - EN
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2016-12-06
barbados om-act
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2016-09-01
Victorian Ombudsman tables good practice guide for public sector agencies
“Victorian public sector agencies should welcome complaints from members of the public as free feedback that can help them improve their service”, Victorian Ombudsman Deborah Glass said.
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2014-03-05
europe fra report-on-violence-against-women feb-2014 en
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2015-11-04
Records management
Proper maintenance of records is an important part of a well-functioning organisation. It is particularly important that Ombudsman offices have good record management practices because it is a key area where Ombudsmen often identify poor practice in agencies in their jurisdiction. In addition, Ombudsman offices often deal with sensitive and, sometimes, highly confidential or secret information.
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - FR
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2016-11-30
Reasonable Accommodation Guide – Reasonable accommodation of persons with disabilities in New Zealand
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2015-07-23
IOI Annual Report 2013/2014 (EN / FR / ES)
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2015-05-31
Ombudsman releases second annual report
The Bahrain Ombudsman, the first Independent Ombudsman in the Region, presents its second annual report. The Office investigates complaints against employees of the Ministry of the Interior (MOI) and has the important role of ensuring that prisoners and detainees are treated appropriately and are not subject to torture or cruel, inhuman or degrading treatment.
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2016-09-01
Ombudsman criticizes authority after visit to Alytus Correction House
Having assessed the human rights situation in Alytus Correction House, the Seimas Ombudsman Mr. A. Normantas noted that there is not enough space for inmates in wheelchairs to move freely within the cells. The bathrooms are too narrow, and the stairs leading to a canteen and library as well as the odontologist, family doctor and psychologist are not adjusted for the use of people with disabilities.