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2018-06-04Control Yuan inspects detention facilities to ensure protection of inmates’ rights
A Control Yuan (CY) joint committee, made up of members of the CY’s Committee on Domestic and Minority Affairs and Committee on Judicial and Prison Administration Affairs, headed to the Yilan Detention Center and Yilan Prison on an inspection visit 23 and 24 April 2018.
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2018-09-06
Allegations “not substantiated” in matter referred to Victorian Ombudsman by parliamentary committee
In November 2016 the case of the transfer of young people to a hastily configured youth justice and remand centre inside a maximum-security adult prison, became subject to Supreme Court proceedings. Later, the case was referred to the ombudsman by the Victorian Parliament’s Legal and Social Issues Committee. Victorian Ombudsman Deborah Glass has recommended no further action be taken after investigating the allegations.
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2021-06-22British Columbia Ombudsperson - Getting Ahead of the Curve: Meeting the Challenges to Privacy and Fairness Arising from the Use of Artificial Intelligence in the Public Sector (June 2021)
British Columbia Ombudsperson - Getting Ahead of the Curve: Meeting the Challenges to Privacy and Fairness Arising from the Use of Artificial Intelligence in the Public Sector (March 2014) EN (2,6 MiB)
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2015-11-04
Managing parties to a complaint
The independence of the Ombudsman’s role is not just about independence from the executive government, it is also about being independent from all parties to a dispute.
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2015-10-12
FRA 2015_Alternatives to detention_compilation key materials
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2016-05-30
Ombudsman to investigate Brampton procurement practices
Ontario Ombudsman Paul Dubé announced an investigation into the city of Brampton’s procurement practices this week. The announcement marks the Ombudsman’s first systemic investigation relating to a municipality, since the Ombudsman’s mandate was expanded to include the province’s municipalities as of 1 January 2016.
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2018-12-12
Victorian Ombudsman to investigate Wellington Shire Council’s handling of matters affecting land owners
Ombudsman Deborah Glass is to investigate Wellington Shire Council’s handling of matters affecting land owners in the Ninety Mile Beach area of Gippsland.
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2016-05-06
Guide to Making a Meaningful Apology
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2017-08-11
Local Government Ombudsman responds to Healthwatch England’s latest report
The Local Government and Social Care Ombudsman welcomes Healthwatch England’s latest report, which outlines key steps for care homes in how feedback can be used to identify changes that ensure all residents feel ‘at home'.
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2019-04-24
Manitoba Ombudsman releases a report under PHIA about a privacy breach related to MRI services
Manitoba Ombudsman has released an investigation report under the Personal Health Information Act (PHIA) related to the unauthorized disclosure of personal health information of 91 patients who received magnetic resonance imaging (MRI) scans within the Winnipeg Regional Health Authority (WRHA) between 2008 and 2016. The patients’ health information was disclosed in violation of PHIA to several media organizations.
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2018-03-23
Toronto Ombudsman recommends changes to winter respite services for the homeless
Toronto Ombudsman released a report on an Enquiry into the City of Toronto Winter Respite Services during the 2017-18 winter season. Ombudsman Susan Opler made 18 recommendations to improve the quality, fairness and communication of these services.
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2017-01-23
27. Plenary Session II: Ms Vladana Jovic - Cooperation with Local Public Libraries to Grant Citizens Electronic Access to the Ombudsman's Office
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2019-02-11
Human Rights Defender Armenia - Report on monitoring visit to "Dzorak" mental health care center
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2017-07-03
Statement: Invest in Safeguards to Prevent Torture (June 2017)
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2019-11-13
Exhumations and payments on the side - cemetery worker’s disregard for due process added to burden of grieving families
A former Council employee at the Mildura Cemetery Trust in Victoria, Australia, misused his position for personal benefit and made careless mistakes that distressed grieving families, Victorian Ombudsman Deborah Glass has found. Her investigation looked into allegations about the employee, who worked at Mildura’s Nichols Point and Murray Pines cemeteries from 1993 to August 2018.
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2018-12-05
The Ombudsperson published a recommendation report regarding the right to education of convicted persons
The Ombudsperson published a recommendation report for the Ministry of Education, Science and Technology and the Ministry of Justice regarding the right to education of convicted persons.
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2015-12-02
Veterans Ombudsman Canada: Veterans’ right to disclosure and to know reasons for decisions – follow-up report (June 2015)
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2016-01-29
Commissioner Bodnar gives interview to Onet
“Some representatives of the authorities openly say that they do not respect the Constitution. I find it particularly dangerous. No one has done anything like this in Poland since the transformation in 1989” – The Polish Commissioner for Human Rights, Dr. Adam Bodnar, told Onet.
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2019-09-27
Ombudsman delivers briefing to Parliamentary Justice and Equality Committee on complaints from people living in asylum seeker accommodation
On Wednesday 25 September IOI President and Irish Ombudsman Peter Tyndall delivered a briefing to the Parliamentary Justice and Equality Committee on his Office’s experience of dealing with complaints from people living in Direct Provision.
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2015-11-23
Contribution to Democracy Matters Campaign 2015
IOI Secretary General Kräuter contributed a guest column to this year’s Democracy Matters campaign, a global conversation hosted by Devex in partnership with International Institute for Democracy and Electoral Assistance (IDEA). The guest column by Mr Kräuter is now available online.