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2012-02-16STUDY ON ELECTRONIC PETITIONS OUT NOW
The research report "Electronic petitions and modernisation of petitioning systems in Europe" based on a project carried out on behalf of the Petitions Committee of the German Bundestag by TAB (Office of Technology Assessment at the German Bundestag) was recently published.
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2017-08-16Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2016 - EN
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2021-03-10
Covid-19 - Ombudsman alerts the Government to delays in attributing support to companies
The Ombudsman sent a letter to the Secretary of State for Social Security and to the Deputy Secretary of State and for Fiscal Affairs, in which she requested that efforts be made in order to overcome the situation experienced by companies that have been awaiting, for several months now, attribution of extraordinary support for progressive recovery of activity, wherein the justification for the delay lies in the dynamics of articulation between the Institute of Social Security, IP and the Tax and Customs Authority.
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2021-03-22
Commonwealth Ombudsman reports into ACT Policing's engagement with the Aboriginal and Torres Strait Islander community
We would like to acknowledge the Ngunnawal and Ngambri peoples, the traditional custodians of the Canberra region and pay our respects to Elders past and present. Today, the Commonwealth and ACT Ombudsman, Michael Manthorpe PSM, released a report of his investigation into ACT Policing's framework for Aboriginal and Torres Strait Islander engagement. The Ombudsman looked at whether the programs, policies, procedures and training ACT Policing has in place to manage its engagement with the ACT Aboriginal and Torres Strait Islander community are appropriate and well administered.
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2016-07-11
Annual Report 2015-16
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2021-04-23
People’s Advocate Position With Regard To The Large Number Of Personal Data Of Albanian Citizens Compromised For Political Purposes
Given the concerns of a large number of citizens regarding allegations of the collection and use of their personal data by a political entity, specifically the Socialist Party of Albania, the Institution of the People's Advocate states that obtaining and using personal data of citizens by any political party is illegal, unless the citizens themselves have given a special written authorization for their use for the permitted purpose, or for other concrete cases provided by the legislation in force.
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2021-02-24
Médiateur européen - Rapport annuel 2017
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2019-03-08
Ombudsman for Bermuda elected new Caribbean Director and Regional President of IOI
The Ombudsman for Bermuda, Ms Victoria Pearman, has been elected to represent the Caribbean and Latin America as Caribbean Director of the IOI. She will serve as Regional President for the IOI’s Caribbean & Latin American Region. In this role, she will participate in meetings of the IOI Executive Committee and work closely with the two Directors for Latin America to manage regional matters and coordinate activities.
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2021-04-08
AORC Webinar - Concept of the Ombudsman - Welcome Address Brian McArthur
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2016-07-26
Control Yuan - Annual Report 2015 - EN
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2017-11-21
African Region: Regional By-laws (Nov. 2016) - EN
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2020-08-10
Ombudsman Khyber Pakhtunkhwa presented Annual Report 2019
Khyber Pakhtunkhwa Ombudsman has taken several decisions on cases against maladministration, majority (about 80%) of which are in favour of complainants. This position illustrates the importance of such grievance redressal system as pillars of good governance, providing foundations for accountability and delivery of public services.
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2017-12-13
IOI Best Practice Paper - Issue 2 - Circulation Draft for Feedback
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2021-03-23
Croatia - Ombudsman - UPR Review on Human Rights in the Republic of Croatia 2010 - EN
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2014-04-18
Successful Webinar on Ombudsman and Open Government
The webinar was sponsored by Open Government Partnership (OGP), the World Bank Institute and the IOI and aimed to discuss the opportunities for Ombudsman offices to engage in their respective countries’ OGP processes. It is the first webinar of the OGP Webinar Series with a focus on Ombudsman.
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2016-07-06
Annual Report 2015/16 - Public Services Ombudsman for Wales
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2016-07-19
Norway - Annual Report 2015 (Summary) EN
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2023-11-07
Western Australian Ombudsman – Identifying and Defining Issues of Complaint
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2021-03-19
Involuntary hospitalized people will be able to benefit from an independent assessment of their mental health status
Involuntary hospitalized persons with mental and behavioral disorders from now on will be able to take advantage of an independent assessment of their state of mental health. Such a possibility is provided for in the Minister of Health’s procedure, which was approved taking into account the recommendations of the Seimas Ombudsman Augustinas Normantas.
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2017-12-13
Manitoba Ombudsman - Special Report - Personal Health Information Act - 2017