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2018-07-17Summary of Decisions – Vienna (Austria) 2017
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2020-05-06
Letter from UN Special Rapporteur on the Right to Adequate Housing (May 2020)
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2017-05-31
European Ombudsman - Annual Report 2011
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2021-01-22Provincial Ombudsman Sindh orders payment of financial assistance for widow
On orders of the Provincial Ombudsman Sindh (Pakistan), the Education & Vocational Training Authority of the Government of Sindh paid financial assistance amounting to Rs. 1,200,00/-. The complainant appreciated the role of the Ombudsman for taking prompt action and providing speedy justice.
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2021-02-26
ACRC will turn People's Ideas into institutional improvement
An idea for institutional improvement on People's Idea Box with many likes and responds will be reflected in institutional improvement or policy suggestion process.
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2018-08-16
IGT report on review into GST Refunds publicly released
The Inspector-General of Taxation (IGT) welcomes the release of his report into the Australian Taxation Office’s (ATO) verification of Goods and Services Tax (GST) Refunds. The review arose from concerns raised through the taxpayer complaints and IGT work program about the ATO’s GST Refunds risk assessment tools and adequacy of the ATO’s engagement with taxpayers and their representatives where release of refunds is delayed.
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2012-06-25
Public Services Ombudsman for Wales publishes Annual Report
In his Annual Report, laid before the National Assembly for Wales on 20 June 2012, the Public Services Ombudsman for Wales, Peter Tyndall, reveals that once again there has been an increase in the volume of casework at his office. Enquiries rose by 66% compared to 2010/11. Complaints about public bodies were up by 13% overall with complaints about health bodies up 55% on the previous year.
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2021-02-02
Independent Expert on protection against violence based on sexual orientation and gender identity presents work program
On behalf of the Independent Expert on protection against violence and discrimination based on sexual orientation and gender identity (IE SOGI), we are pleased to share the mandate’s work programme for the period 2021–2023.
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2021-01-28
Chief Ombudsman welcomes top transparency rating
New Zealand is again ranked first equal with Denmark in the Transparency International annual index of perceived levels of public sector corruption.
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2020-04-22
Ombudsman de Montréal - Rapport Annuel 2018
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2020-03-18
Public Defender - Information on Human Rights Standards during a Pandemic/Epidemic (17 March 2020)
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2021-03-10
Story of a person who crossed the border of Lithuania: actions equivalent to detention, hunger and harsh behavior
The shocking story of the experience of a person who crossed the border of Lithuania reached the Seimas Ombudsman Augustinas Normantas: “I was detained while trying to obtain asylum and did not get an explanation for what reasons my freedom was restricted”. According to the person, the compulsory isolation procedure was more reminiscent of detention, since he was not provided with information in the language he could understand and his requests to isolate in a chosen place of residence were not taken into account.
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2019-09-30
thailand om legal-basis om-act updated-version-2017- 20190930
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2020-07-06
Human Rights Defender and European Court of Human Rights launch new project
The Human Rights Defender of Armenia and the European Court of Human Rights are launching a new project: The Armenian Human Rights Defender met the new elected President of the European Court of Human Rights
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2023-07-20
Webinar on Strengthening Cyber Security in Ombudsman Institutions
Join the African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators' Association (AOMA), for an essential webinar on "Strengthening Cyber Security in Ombudsman Institutions" on Tuesday, 25 July 2023 from 10:00 am - 11:30 am (GMT+2).
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2017-11-15
Investigation into water compliance and enforcement 2007-17
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2021-01-11
Homelessness “own initiative” investigation launched
The Public Services Ombudsman for Wales has launched an ‘own initiative’ investigation into the administration of the homelessness review process by local authorities in Wales. The investigation will focus on three local authorities – Cardiff Council, Carmarthenshire County Council and Wrexham County Borough Council.
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2021-03-30
Ombudsman discusses freedom of the media and rule of law in Slovenia
On 26 March 2021, the Democracy, Rule of Law and Fundamental Rights Monitoring Group of the European Parliament which operates in the framework of the European Parliament Committee on Civil Liberties, Justice and Home Affairs continued the discussion on the freedom of the media and the rule of law in Slovenia. Ombudsman Peter Svetina has accepted the invitation of the Group, headed by the Dutch MP Sophie in 't Veld, and participated in the second round of discussions in Brussels.
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2021-01-26
CDNS (National Savings) digitized all saving centers under Ombudsman’s instructions
The Federal Ombudsman Syed Tahir Shahbaz by taking cognizance of the difficulties of senior citizens and widows has directed Director General National Savings (CDNS) to facilitate senior citizens, widows and pensioners as per banking standards. He was chairing a high level meeting to review the progress on CDNS Reforms Report issued by the Wafaqi Mohtasib Secretariat(WMS).
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2020-01-21
Ombudsman Hong Kong, China investigates mechanisms for verifying travel records of comprehensive social security assistance
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, announced the completion of a direct investigation into “Mechanisms for Verifying Travel Records of Comprehensive Social Security Assistance/Social Security Allowance Applicants and Recipients”.