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2014-12-16Federal Ombudsman - Annual Report - 2008 - FR
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2015-05-06
FRA Report: Child-friendly justice - perspective and experience of professionals (May 2015) - EN
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2016-11-30
Reasonable Accommodation Guide – Reasonable accommodation of persons with disabilities in New Zealand
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2015-11-04Records management
Proper maintenance of records is an important part of a well-functioning organisation. It is particularly important that Ombudsman offices have good record management practices because it is a key area where Ombudsmen often identify poor practice in agencies in their jurisdiction. In addition, Ombudsman offices often deal with sensitive and, sometimes, highly confidential or secret information.
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2016-09-01
Ombudsman criticizes authority after visit to Alytus Correction House
Having assessed the human rights situation in Alytus Correction House, the Seimas Ombudsman Mr. A. Normantas noted that there is not enough space for inmates in wheelchairs to move freely within the cells. The bathrooms are too narrow, and the stairs leading to a canteen and library as well as the odontologist, family doctor and psychologist are not adjusted for the use of people with disabilities.
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2016-08-25
Ontario Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis
Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today.
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2015-07-23
IOI Annual Report 2013/2014 (EN / FR / ES)
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - FR
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2014-03-05
europe fra report-on-violence-against-women feb-2014 en
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2016-09-15
Indemnisation des victimes d’actes criminels: le Protecteur du citoyen du Québec recommande une prise en charge plus efficace
Dans un rapport d’enquête publié le 15 septembre 2016, le Protecteur du citoyen du Québec fait état des principaux problèmes qui nécessitent des correctifs au sein du régime public d’indemnisation des victimes d’actes criminels (IVAC).
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2016-08-17
Ombudsman Peter Tyndall reminds Leaving Certificate students of their right to complain
Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.
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2015-05-31
Ombudsman releases second annual report
The Bahrain Ombudsman, the first Independent Ombudsman in the Region, presents its second annual report. The Office investigates complaints against employees of the Ministry of the Interior (MOI) and has the important role of ensuring that prisoners and detainees are treated appropriately and are not subject to torture or cruel, inhuman or degrading treatment.
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2016-12-01
Ombudsman New Zealand - Quarterly Review - Spring 2016
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2015-06-10
The Danish Parliamentary Ombudsman Annual Report 2014
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2016-08-16
Czech Ombudsman releases 3 annual reports: on her activities, NPM, and discrimination
Public Defender of Rights of the Czech Republic, Anna Šabatová, has recently published three annual reports on her activities.
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2015-08-06
Ombudsman of the Autonomous Province Bolzano (South Tyrol) - Annual Report - 2014 - GER
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2016-08-22
Ombudsman urges education providers to learn from complaints
Following an invitation from Ireland’s Institutes of Technology Ombudsman Peter Tyndall met with them in Galway on Thursday 18 August to highlight his role in examining complaints from the public about the third-level education sector. At the meeting the Ombudsman urged all providers of public services to use complaints as a source of learning. He also encouraged students who are unable to resolve complaints locally to bring their complaint to his Office.
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2016-09-07
OCR Insights for September 2016
The Office of the Citizens’ Representative (ORC) of Newfoundland and Labrador presented the September issue of the institution’s newsletter “OCR Insights”.
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2016-08-09
Correctional Investigator releases report on death in custody
On 2 August 2016, the Correctional Investigator of Canada, Mr. Howard Sapers, released his investigation into the extent and manner in which the Correctional Service of Canada (CSC) discloses information with family members of an inmate who has died in federal custody.
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2014 - EN