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2014-08-25Alberta Ombudsman - Annual Report 2013/2014 - EN
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2016-12-06
barbados om-act
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2015-11-04
SPSO - Annual Report 2014/2015 - EN
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2014-12-16
Federal Ombudsman - Annual Report - 2009 - FR
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2014-12-16
Federal Ombudsman - Annual Report - 2008 - EN
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2016-09-01Victorian Ombudsman tables good practice guide for public sector agencies
“Victorian public sector agencies should welcome complaints from members of the public as free feedback that can help them improve their service”, Victorian Ombudsman Deborah Glass said.
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2014-12-16
Federal Ombudsman - Annual Report - 2006 - EN
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - EN
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2014-12-16
Federal Ombudsman - Annual Report - 2008 - FR
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2015-05-06
FRA Report: Child-friendly justice - perspective and experience of professionals (May 2015) - EN
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2016-11-30
Reasonable Accommodation Guide – Reasonable accommodation of persons with disabilities in New Zealand
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2015-11-04
Records management
Proper maintenance of records is an important part of a well-functioning organisation. It is particularly important that Ombudsman offices have good record management practices because it is a key area where Ombudsmen often identify poor practice in agencies in their jurisdiction. In addition, Ombudsman offices often deal with sensitive and, sometimes, highly confidential or secret information.
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2016-09-01
Ombudsman criticizes authority after visit to Alytus Correction House
Having assessed the human rights situation in Alytus Correction House, the Seimas Ombudsman Mr. A. Normantas noted that there is not enough space for inmates in wheelchairs to move freely within the cells. The bathrooms are too narrow, and the stairs leading to a canteen and library as well as the odontologist, family doctor and psychologist are not adjusted for the use of people with disabilities.
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2016-08-25
Ontario Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis
Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today.
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2015-07-23
IOI Annual Report 2013/2014 (EN / FR / ES)
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - FR
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2016-09-15
Indemnisation des victimes d’actes criminels: le Protecteur du citoyen du Québec recommande une prise en charge plus efficace
Dans un rapport d’enquête publié le 15 septembre 2016, le Protecteur du citoyen du Québec fait état des principaux problèmes qui nécessitent des correctifs au sein du régime public d’indemnisation des victimes d’actes criminels (IVAC).
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2016-08-17
Ombudsman Peter Tyndall reminds Leaving Certificate students of their right to complain
Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.
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2014-03-05
europe fra report-on-violence-against-women feb-2014 en
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2016-12-01
Ombudsman New Zealand - Quarterly Review - Spring 2016