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2023-01-25Ombudsman Office signed MoU to effectively enhance the capacity in handling complaints with Ministry of Interior
On December 26, 2022, the Chief Ombudsman of Thailand and the Minister of Interior presided over the signing ceremony of a Memorandum of Understanding (MoU) to effectively enhance the capacity in handling complaints.
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2018-09-28
Scottish Public Services Ombudsman publishes Annual Report 2017-18
The Scottisch Public Services Ombudsman published last Wednesday, 19th of September, the Annual Report for the year 2017-18. The Ombudsman, Rosemary Agnew, is delighted to report a strong performance and the office’s many significant achievements over the year. These included: clearing our backlog of cases, laying our new strategic plan before Parliament, issuing our report “Making Complaints Work for Everyone” and positive engagement with a wide range of stakeholder.
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2023-01-23
Newly adopted UN Resolution further strengthens Ombudsman institutions worldwide
On 15 December 2022, the UN General Assembly adopted the Resolution on the role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law. This new version of the Resolution draws attention to Ombudsman institutions’ NPM mandate, Ombudsman under threat, the Venice Principles as well as the IOI’s important role as a platform for best practice sharing between Ombudsman offices.
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2023-01-23A/RES/77/224 – Le rôle des institutions des ombudsmans et des médiateurs dans la promotion et la protection des droits humains, de la bonne gouvernance et de l’état de droit (résolution adoptée le 15 décembre 2022)
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2023-01-23
A/RES/77/224 – El papel de las instituciones de ómbudsman y mediadores en la promoción y protección de los derechos humanos, la buena gobernanza y el estado de derecho (resolución aprobada el 15 de diciembre de 2022)
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2023-01-23
A/RES/77/224 – The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law (resolution adopted on 15 December 2022)
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2018-09-27
Commissioners pay courtesy visits on Coast Regional Commissioner and Mombasa Governor
Mombasa Deputy Governor, Dr. William Kingi, who received the Chairperson and her team expressed his appreciation for the support the Commission had extended to the county by training its officers in complaints management.
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2018-09-25
Human Rights Defender supports the participation of women in economic life in regions
A special meeting on “Implementation of women’s economic rights” has been initiated among the representatives of the Defender, state and self-government bodies and NGO’s in Khachik village, Armenia on 22 September 2018. One of the key guarantees to tackle various issues in the named field is to ensure women’s economic enhancement and autonomy.
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2023-01-20
Défenseur des droits - Les droits fondamentaux des personnes âgées accueillies en EHPAD - Rapport - FR
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2023-01-20
Défenseur des droits - Suivi des recommandations - FR
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2023-01-20
Síndic de Greuges de Cataluña - Resumen ejecutivo - ES
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2018-09-19
Investigations up for Victorian Ombudsman
In her annual report released today, 19 of September 2019, the Victorian Ombudsman said it was encouraging that of the 119 recommendations she made to state and local government over the 12-month period, 98 per cent were accepted.
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2018-09-19
Ombudswoman receives Czech Republic Parliamentary delegation's visit
Deputy Ombudswoman Tena Šimonović Einwalter presented the mandates and the institution’s work regarding the minority issues, implementation of the Constitutional Law on the Rights of National Minorities and protection against discrimination to the Czech Republic Parliamentary delegation during their visit.
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2023-01-18
Résidents accueillis en EHPAD: Les points d'alerte de la Défenseure des droits
La Défenseure des droits, Claire Hédon, rend public un suivi des recommandations de son rapport « Les droits fondamentaux des personnes âgées accueillies en EHPAD », publié en mai 2021. Dix-huit mois plus tard, le bilan reste extrêmement préoccupant et les inquiétudes de la Défenseure des droits demeurent.
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2023-01-18
Promover la mejora de la asistencia de los niños y niñas que requieren cuidados paliativos pediátricos en Andalucía
El Defensor del Pueblo andaluz, Jesús Maeztu, ha mantenido el 12 de enero 2023 una sesión de trabajo con la asociación andaluza de cuidados paliativos pediátricos Sisu, entre cuyos fines se encuentra promover y mejorar la calidad de vida de estos niños y niñas y sus familiares.
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2023-01-18
Child at risk of gang violence because of council failings
A four-year-old child was placed at risk of gang violence because Croydon council did not do enough to check on them and their mother when their uncle was released from prison and allowed to live with them, the Local Government and Social Care Ombudsman has found.
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2023-01-18
Le Médiateur au Parlement BENELUX
Depuis plusieurs années, à présent, les Médiateurs et Ombudsmans de Belgique, des Pays-Bas et du Luxembourg, sont invités à présenter aux parlementaires, un état des lieux des réclamations reçues par leur service, ayant un caractère transfrontalier ou transnational.
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2023-01-18
The Ombudsman’s Office of the Republic of Latvia - December 2022 News Summary - EN
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2023-01-18
Informe de progreso sobre el desplieque del Decreto 11/2021 (en catalán)
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2023-01-16
54. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 6 al 12 de enero de 2023)