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2021-04-30Moratoria: Ombudsman clarifies the scope of bank loans to higher education students
The Ombudsman consulted the Secretary of State for Finance, in order to ascertain the Secretary of State for Finance's interpretation of the current version of Decree-Law no. 10-J/2020, of 26.03, and received a clarification from him, in line with the Ombudsman's interpretation, that bank loans to higher education students are included within the scope of the public moratorium.
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2021-05-14
Direct Investigation Reports: Regulatory Regime for Lifts and Escalators and Management and Repair of Public Toilets
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, held a press conference on 13 May 2021 to announce the results of two own-motion investigations regarding the regulatory regime for lifts and escalators and the management and repair of public toilets by the Food and Environmental Hygiene Department and Architectural Services Department.
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2011-06-21
Raymonde Saint-Germain appointed for a second term
On 9 June 2011 the Members of the National Assembly unanimously re-appointed Raymonde Saint-Germain Québec Ombudsperson for a second five-year term of office.
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2021-04-13
The Greek Ombudsman submitted its 2020 Annual Report to the Speaker of the Greek Parliament
The Ombudsman, Mr. Andreas Pottakis, submitted the Annual Report of theGreek Ombudsman for 2020 to the Speaker of the Parliament, Mr. KonstantinosTassoulas, on 31 March 2021.
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2019-01-15
Ombudsman representatives participate in EU-CoE conference on non-discrimination
The representatives of the Azerbaijani Ombudsman Institute (NHRI) participated at the EU-CoE jointly organized international conference on “Non-Discrimination as one of the main values in modern societies” held on 17-18 December 2018, in Moldova, Chisinau.
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2020-11-20Memorandum of Understanding between IACA and the IOI - EN
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2021-04-06
Human Rights Commissioner presents publication on Ombudsman institutions
Ombudsman Tatiana Moskalkova presented the publication "Protection, promotion and development of the Ombudsman Institutions", prepared by the High Commissioner for Human Rights in the Russian Federation together with the Director General of Human Rights and the Rule of Law of the Council of Europe, Christos Giakoumopoulos.
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2019-03-28
Protection against ill-treatment - NPM Report 2014 - EN
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2017-02-28
New Zealand Ombudsman - Quarterly Review - Summer 2017
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2018-09-19
Investigations up for Victorian Ombudsman
In her annual report released today, 19 of September 2019, the Victorian Ombudsman said it was encouraging that of the 119 recommendations she made to state and local government over the 12-month period, 98 per cent were accepted.
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2020-04-17
Transparency and access to information in the context of a global pandemic
The impact of coronavirus (COVID-19) brings unprecedented challenges for our society, both nationally and globally. Public authorities must make significant decisions that affect public health, civil liberties and people’s prosperity. The public’s right to access information about such decisions is vital.
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2021-04-30
Ombudsman Toronto to Undertake Oversight of Toronto Police
City Council on 8 April 2021 unanimously approved the biggest change in police oversight in Toronto's recent history. It asked Ombudsman Toronto to develop a Memorandum of Understanding with the Toronto Police Services Board and the Toronto Police Service, giving the Toronto Ombudsman authority to review the fairness of Toronto Police procedures and programs.
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2019-09-09
Council of Europe Highlights 2018_english
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2020-07-06
Summary of Decisions – Board Meeting 2020 (by electronic means)
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2020-07-16
The Control Yuan - News: End of 5th term members
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2020-07-03
National Ombudsman calls on Government to learn from Covid-19 mistakes
The Parliamentary and Health Service Ombudsman (PHSO) is calling on the UK Government to give clarity about its plans for a robust and independent lessons-learned exercise into the handling of the Covid-19 pandemic.
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2017-06-01
Annual report 2016
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2018-08-13
Manitoba Ombudsman Charlene Paquin resigns
Charlene Paquin has resigned as Manitoba Ombudsman to take a position as head of the Manitoba Civil Service Commission. Marc Cormier was appointed acting Ombudsman on 31 July 2018.
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2017-05-31
European Ombudsman - Annual Report 2016
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2018-10-30
Chief Ombudsman says Annual Report highlights significant progress
Chief Ombudsman Peter Boshier has released his Annual Report for 2017/18. The Report shows increased clearance rates for complaints, and also a significant lift in his Office’s public profile through the release of the publication of our investigations, more guidance material, and our extensive training and assistance for government agencies.