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2017-05-03Making a complaint is daunting for those living in Direct Provision
Almost a month after beginning to accept complaints from children in Direct Provision, the Ombudsman for Children, Dr Niall Muldoon, has said that making a complaint can seem daunting for those living in the Direct Provision system.
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2012-04-03Uganda - Report to the Parliament July-Dec 2009 EN
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2015-04-23
Respect prisoners' regligious beliefs in special dietary requirements
The Human Rights Defender addressed the Director General of the Prison Service with a request considering special dietary requirements of prisoners respecting their religious, cultural or philosophical beliefs.
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2015-07-14
Public Defender of Rights - Annual Report 2008 EN
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2017-06-29
Inspector-General of Taxation: Review into the ATO’s Fraud Control Management – Terms of Reference (June 2017)
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2015-07-08
Public Services Ombudsman for Wales - Annual Report 2014/2015 EN
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2017-05-31
NSW Ombudsman updates effective complaint management and good conduct guidelines
The New South Wales (NSW) Ombudsman, Professor John McMillan, recently published the 3rd editions of two guidelines for NSW government agencies: ‘Good conduct and administrative practice: Guidelines for state and local government’ and ‘Effective complaint handling guidelines’.
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2017-04-24
ombudsreport-2017-533-web-sm
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2017-04-24
Ombudsreport April 2017
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2015-07-07
China - Ombudsman Hong Kong - Annual Report 2015 EN
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2017-06-29
IOI Audit Guidelines for Regional Subsidies (2017)
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2014-12-16
Federal Ombudsman - Annual Report - 2011 - FR
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2017-05-22
People’s Advocate issues special reports on migration and on children's rights
The Office of the People’s Advocate issued the English versions of two special reports. The first one focuses on the rights of children living in residential institutions and children’s homes; the second one investigates the role of the People’s Advocate with respect to migration issues.
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2017-06-29
Direct Investigation into Food and Environmental Hygiene Department’s criteria for publicising list of traders involved after issuing Food Safety Order (executive summary) - EN
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2013-12-11
IACA Newsletter 04 2013
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2014-01-24
China - Ombudsman Hong Kong - Annual Report 2008 EN
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2017-06-29
Direct Investigation into the arrangement between Housing Department and Water Supplies Department regarding payment of water charges for common areas and vacant units in public housing estates (executive summary) - EN
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2017-06-13
OIC Annual Report 2016
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2015-08-20
Médiateur du Faso - Rapport d'Activités 2013 - FR
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2017-06-16
Deputy Ombudsman Complaints - job description