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2022-07-27
Systemic Investigation on a Case of Cellular Tower Installation Project
The citizen in San Pa Tong Subdistrict Municipality, Chiangmai, had filed a complaint and requested the ombudsman to look into the performance of the National Broadcasting and Telecommunication Commission (NBTC), in regards to allowing a private company to install a cellular tower in a community area.
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2022-07-21
BC Ombudsperson renews call for oversight of municipal jails in RCMP policed communities
In the wake of a recent investigation by the Independent Investigations Office (IIO) into a case that identified serious concerns about the conduct of a civilian jail guard who failed to provide adequate care to a man in custody, the British Columbia (BC) Ombudsperson is renewing calls for independent oversight of jail guards in municipalities policed by the RCMP.
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2022-07-27
Ombudsman Sindh presents Annual Report 2021 to Chief Minister Sindh
Mr. Ajaz Ali Khan, Hon’ble Ombudsman Sindh, Pakistan, presented the Annual Report 2021 of the Institution to the Honourable Chief Minister Sindh, Syed Murad Ali Shah, on 21st July, 2022.
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2022-08-25
Holistic approach to apologies integrating Te Ao Māori
The Ombudsman Kaitiaki Mana Tangata has created a new apologies guide for agencies. The guide, published on the Ombudsman website today, promotes a holistic approach to apologies that integrates Te Ao Māori to ensure agencies are meeting their obligations under Te Tiriti o Waitangi/Treaty of Waitangi.
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2022-06-23
Seimas Ombudspersons publish Annual Report 2021
The year 2021 was intense and full of challenges in Lithuania. The country continued to fight the coronavirus pandemic, while migrant flows from Belarus reached the Lithuanian border at the beginning of the summer. The challenges of managing irregular migration have forced state institutions to consolidate their efforts to address national security and human rights issues.
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2022-05-27
Ombudsperson Institution publishes NPM Annual Report 2021
The Ombudsperson Institution has published the Annual Report 2021 of the National Preventive Mechanism (NPM) which reflects the work undertaken based on the legal mandate pursuant to the provisions of the Optional Protocol to the Convention against Torture (OPCAT).
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2022-07-01
Golden Order of Merit awarded to former Secretary General Peter Kostelka
On 27 June 2022, a ceremony took place at the premises of the Austrian Ombudsman Board to award the Golden Order of Merit of the International Ombudsman Institute (IOI) to Honorary Life Member Peter Kostelka, former Secretary General of the IOI and Ombudsman of Austria.
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2022-07-27
Ombudsperson finds only one-third of recommendations are implemented three years after report calling for improved safeguards for people involuntarily detained in B.C. psychiatric facilities
Recommendations to protect the legal rights of people involuntarily admitted to psychiatric facilities across the province are still not being adequately implemented, according to an investigative update released by the British Columbia Ombudsperson today.
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2022-12-09
President meets with Australian Ambassador to Poland, Mr Lloyd Brodrick, and Australian Ambassador to Ukraine, Mr Bruce Edwards, during official visit to Poland
Chris Field, President of the International Ombudsman Institute (IOI), met with Australian Ambassador to Poland, Mr Lloyd Brodrick, and Australian Ambassador to Ukraine, Mr Bruce Edwards, during his official visit to Poland.
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2022-08-26
Ombudsman releases updated version of “Fairness by Design: An Administrative Fairness Assessment Guide”
This "Fairness by Design" guide is an assessment tool that can be used by public organizations across Canada to ensure they have fair decision-making processes and are fair in the design and delivery of their programs. The guide was developed by the Canadian Council of Parliamentary Ombudsman (CCPO).
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2022-07-20
Webinar on “Document storing and archiving” - video recording now available
Document storing and archiving has been identified in an ongoing needs assessment as one of the training priorities required by African Ombudsman. In responding to this need, the African Ombudsman Research Centre (AORC) held a webinar on the matter. Speaker contributions are now available and you are invited to watch the video recording of the webinar.
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2022-07-19
Statement on independence of Public Protector South Africa
The Public Protector South Africa, Busisiwe Mkhwebane, was suspended from office on 9 June 2022. The Public Protector has been a loyal and respected contributor to the IOI and its work for many years. The IOI therefore publishes a statement to voice its concern that any hearings in the National Assembly are conducted in fairness and in line with international standards.
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2022-06-29
Ombudsman pushes Royal Thai Police to streamline criminal record database
In 2020, the Ombudsman received a complaint from the Faculty of Law of Thammasat University, in relation to the Royal Thai Police Regulation on fingerprinting and record keeping. Pursuant to this regulation, information remains in the criminal record database, even when the prosecutor decides not to press charges.
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2022-08-18
Lack of cross-government ownership a major barrier, warns disability rights report
The Independent Monitoring Mechanism (IMM) released its third general update - Disability Rights: How is New Zealand doing, Ngā Motika Hauātanga: Kei te pēhea a Aotearoa? - a review of progress in implementing the United Nations Convention on the Rights of Persons with Disabilities (Disability Convention), which New Zealand ratified in 2008.
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2022-07-19
EU Fundamental Rights Agency shares Civil Society Report 2022
The European Union’s Fundamental Rights Agency (FRA) shares its newly published report on “Europe's civil society: still under pressure – Update 2022”. The report focuses on the key role civil society plays in fostering a rule of law culture. It cites good practice examples from across the EU.
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2022-05-19
Croatian Ombudswoman publishes new Special Report
Ombudswoman Tena Šimonović Einwalter submitted a special report to the Croatian Parliament entitled “The Impact of the COVID-19 Epidemic on Human Rights and Equality – Recommendations for the Strengthening of Resilience to Future Crises.” The Report analyses the impact of the epidemic during the course of 2020 and 2021 and provides 72 recommendations with the aim of encouraging and directing the process of the strengthening of Croatia’s resilience to crises.
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2022-10-20
Regional meeting held in New Zealand
The IOI’s Australasian & Pacific Region (APOR) held a conference on 13 October 2022 and its 34th annual members’ meeting on 14 October 2022 in Wellington, New Zealand. The conference, on remaining relevant and getting government to listen, was co-hosted by Victorian Ombudsman Deborah Glass OBE as Regional President and New Zealand Chief Ombudsman and IOI 2nd Vice President Peter Boshier.
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2022-06-30
Parliamentary Ombudsman published Annual Report 2021
In accordance with the Ombudsman Act, the Danish Parliamentary Ombudsman submits an annual report on his work to the Danish Parliament. The international edition of the 2021 Annual Report of the Danish Parliamentary Ombudsman seeks to share information and experiences internationally with colleagues and others with a special interest in ombudsman work. This report contains elements from our Danish report but also elements that are unique to this international version.
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2022-07-13
Greek Ombudsman publishes Special Report on Returns of third country nationals
The small number of forced returns and the constant detention of third country nationals in police detention cells instead of Pre-removal centres, are stressed in the Greek Ombudsman’s Special report on Returns in 2021.
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2022-06-07
Hong Kong Ombudsman announces results of investigation into Civil Aviation Department’s regulation of paragliding activities
The Ombudsman, Ms Winnie Chiu, today (May 26) announced at a press conference the completion of a direct investigation into the regulation of paragliding activities by the Civil Aviation Department (“CAD”), and made eight recommendations for improvement to the CAD.