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2015-09-15Ombudsman to examine complaints about private nursing homes
The public can now bring complaints about private nursing homes to Ombudsman Peter Tyndall. From 24 August 2015 the Ombudsman has had his powers extended so that he can independently examine complaints about private nursing homes in receipt of public funding under subvention or through the Nursing Home Support Scheme (also known as ‘Fair Deal’).
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2017-06-29
Ombudsman Hong Kong presents results of two own-motion investigations
On 28 June 2017 Hong Kong Ombudsman Connie Lau announced the completion of two own-motioned investigations, namely “The arrangement between Housing Department and Water Supplies Department regarding payment of water charges for common areas and vacant units in public housing estates” and “Food and Environmental Hygiene Department’s criteria for publicising the list of traders involved after issuing a Food Safety Order”.
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2017-06-29
Public Defender presents NPM Report 2016
On 26 June 2017, the Public Defender of Georgia presented the annual report of the National Preventive Mechanism (NPM) to the Government, non-governmental and international organizations and foreign diplomatic corps. The event was held in connection with the International Day in Support of Victims of Torture, celebrated worldwide on June 26.
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2015-11-03Ireland - Ombudsman for Children - Annual Report 2014 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2013 - EN
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2015-12-02
Veterans Ombudsman Canada: Veterans’ right to disclosure and to know reasons for decisions – follow-up report (June 2015)
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2015-08-06
Human Rights Defender - Annual Report 2014 - Summary EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2008 - EN
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2017-06-29
Ontario Ombudsman lauds new era of oversight
Greater oversight of public sector bodies will improve accountability and services to Ontarians, provided it is consistent and effective, Ontario Ombudsman Paul Dubé notes in his latest Annual Report, marking the first full year of his term and his office’s expanded mandate.
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2015-07-31
Ombudsman Ontario - Annual Report - 2013/2014 - EN
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2017-04-10
Applications for the position of the Cayman Islands Ombudsman
Cayman Islands recently introduced a new law, combining the various oversight entities under one entity: the newly established Ombudsman Office. A call for applications for the position of the Cayman Islands Ombudsman is now open.
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2016-07-11
Bermuda - Ombudsman Report 2015
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2012 - EN
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2017-04-11
Victorian Ombudsman calls for apology law reform
‘Sorry’ seems to be the hardest word: The Victorian Government should consider amending the law to allow public agencies to apologise for mistakes without fear of legal repercussions, according to a new report by the Victorian Ombudsman.
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2015-05-20
Ombudsman hospital investigation finds people are afraid to complain
An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.
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2015-09-14
Public Defender of Rights - Annual Report 2014 EN
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2016-05-03
The Ombudsman's Casebook - issue 24
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2015-10-23
Ombudsman Western Australia - Annual Report 2006/2007 - EN
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2017-05-03
New mandate for the Québec Ombudsman
A new law came into force in Québec on May 1, 2017. Under the Act to facilitate the disclosure of wrongdoings relating to public bodies, the Québec Ombudsman is mandated to handles disclosure of wrongdoing committed regarding any public body subject to the Act. From now on, whistleblowers will enjoy reliable, safe and independent recourse.
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2017-06-09
Ombudsman Hong Kong probes Government's regulation of proprietary Chinese medicine
The Ombudsman, Ms Connie Lau, declared a direct investigation to examine the regulation of unregistered proprietary Chinese medicine (pCm) by the Department of Health (DH) and the Food and Health Bureau (FHB).