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2018-10-1613th GANRHI Conference
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2018-03-23Toronto Ombudsman recommends changes to winter respite services for the homeless
Toronto Ombudsman released a report on an Enquiry into the City of Toronto Winter Respite Services during the 2017-18 winter season. Ombudsman Susan Opler made 18 recommendations to improve the quality, fairness and communication of these services.
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2018-03-23Control Yuan urges solutions to Kanjin aboriginal community’s longstanding problems
A Control Yuan (CY) joint committee recently issued its investigation report on the Kanjin aboriginal community located on the banks of the Dahan River in Taoyuan County. The community moved to the area several decades ago in search of work, building makeshift homes on the river’s shores. It is located in a flood zone where housing is technically prohibited, so residents have long been denied household registration.
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2018-03-23Commonwealth Ombudsman release the State of the Health Funds Report for 2017
The Commonwealth Ombudsman published its State of the Health Funds Report for 2017. The purpose of this report is to provide consumers with additional information to assist them to make decisions about private health insurance.
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2018-03-22Investigation into the detention conditions of inmates serving intermittent sentences in Québec
In a special report released on March 21, 2018, the Québec Ombudsman spoke out against the detention conditions of people serving intermittent sentences in Québec correctional facilities. The increase in intermittent sentences has exacerbated the problem of overcrowding in many facilities, especially on Saturdays and Sundays.
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2018-03-22Enquête sur les conditions de détention des personnes purgeant des peines discontinues au Québec
Dans un rapport d’enquête spéciale publié le 21 mars 2018, le Protecteur du citoyen du Québec dénonce les conditions de détention des personnes incarcérées avec une peine discontinue (peine purgée de façon intermittente) dans les établissements de détention québécois. La hausse des peines discontinues amplifie le problème de surpopulation qui affecte plusieurs de ces établissements, particulièrement les samedis et dimanches.
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2018-03-22La Defensora NNyA fue designada coordinadora de la Red de Niñez y Adolescencia de la FIO
La Defensora de Niñas, Niños y Adolescentes de la provincia de Santa Fe, Analía Colombo, fue designada como coordinadora general de la Red de Niñez y Adolescencia de la Federación Iberoamericana del Ombudsman. El nombramiento fue realizado el pasado 14 de marzo en el marco de la XII Sesión de la Red de Niñez y Adolescencia de la Federación Iberoamericana del Ombudsman en la ciudad de Panamá.
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2018-03-22Racisme - la Mobilisation Egalité Contre Racisme du Défenseur des droits
A l’occasion de la Journée internationale pour l'élimination de la discrimination raciale, le Défenseur des droits fait le point sur la Mobilisation Egalité Contre Racisme lancée par l’institution en septembre 2015. Ce 21 mars, le Défenseur des droits diffuse également six affiches pédagogiques qui illustrent six mots autour du racisme.
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2018-03-21International conference on the problem of air pollution caused by domestic heating
On February 27, 2018, the Ombudsman for Future Generations, together with the Hungarian Clean Air Action Group, in partnership with the German Umwelthilfe and the Danish Ecological Council organized an international conference on the problem of air pollution caused by domestic heating. Nearly 80 experts attended this event, representing the competent ministries, environmental authorities and non-governmental organizations.
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2018-03-21Informe del Ararteko al Parlamento Vasco 2017
A lo largo de 2017 se han atendido un total de 13.437 actuaciones, (incremento de la actividad del Ararteko en esta anualidad de un 22%) de las cuales 9.545 corresponden a quejas y consultas y 37 a expedientes de oficio. Se han realizado un total de 10.168 servicios en las oficinas de atención directa: 3.600 han sido a través del servicio telefónico y 6.568 las personas que han acudido a alguna de las tres oficinas, demandando información y asesoramiento.
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2018-03-21Provincial and University Ombuds promote accountability on campus
Ontario universities came under the provincial ombudsman’s oversight in 2016. The office has since received more than 500 university-related complaints. Paul Dubé is in the “persuasion game.” Whether it’s overseeing complaints about provincial government ministries, municipalities or universities, Mr. Dubé, Ontario’s ombudsman says his modus operandi remains the same. “My approach as an ombudsman has always been to show all stakeholders what’s in it for them, why they will benefit from these recommendations, that it’s in their interest.”
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2013-12-19Conference on Immigration Detention
The Council of Europe organised a conference on the detention of immigrants in Europe in co-operation with the United Kingdom’s national preventive mechanism against torture. The conference was held on 21-22 November 2013 in order to establish common concerns and to develop minimum standards on the basis of a comprehensive exchange of experience and best practice.
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2018-03-19General Inspection Organization fosters bilateral cooperation
With a view to foster the bilateral relationship and cooperation, Justice Naser Seraj, President of the General Inspection Organization (GIO) of the Islamic Republic of Iran hosted a delegation from the Turkish Ombudsman’s Office and visited his colleague, Mr Ken Sanuki, in Japan.
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2018-03-19Desde el pasado viernes Las Rosas y Las Parejas cuentan con sede propia de la Defensoría del Pueblo
Desde el pasado viernes las ciudades Las Rosas y Las Parejas cuentan con sede propia de la Defensoría del Pueblo. Estas dos nuevas sedes ascienden a 31 las oficinas que forman parte de la institución además de las sedes centrales de Rosario y Santa Fe. “Queremos llegar a todos los santafesinos para intentar dar respuesta a todos sus reclamos”, señaló Lamberto.
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2017-08-16Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2016 - EN
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2018-10-08Ombudsman and Louth County Councillors
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2018-03-15El Defensor del Pueblo elaborará un estudio sobre personas con discapacidad en centros penitenciarios
Según el Comité Español de representantes de personas con discapacidad (CERMI) más de 4.000 personas con discapacidad están internas en la actualidad en centros penitenciarios de todo el territorio español. El Defensor del Pueblo está elaborando un estudio sobre internos con discapacidad en centros penitenciarios, para conocer la situación de estas personas.
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2025-03-28Public Protector of South Africa to deliver Thematic Lecture in Parliament hosted by the Office of the Ombudsman
As part of the Office of the Ombudsman’s 30th Anniversary commemorations, the office will be organising a Thematic Lecture focusing on the mandate of the Ombudsman. This event will highlight the crucial principles of transparency, fairness, and accountability within public administration. It will be held on 12th June 2025 in the Plenary Hall of the House of Representatives in Malta, under the theme “Transparency, Fairness, Accountability: Cornerstones of Good Administration - The Mandate of the Ombudsman.” The Office of the Ombudsman is honoured to welcome Adv. Kholeka Gcaleka, the Public Protector of South Africa, as keynote speaker.
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2018-06-25Difensore Civico di Trento - Annual Report - 2017 - IT
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2018-03-13Residents of Nakuru and Busia Counties Sensitised on Commission’s Oversight Mandate
Kenyans should be at the forefront of demanding efficient service delivery as part of their citizens’ responsibility to ensure public officers live up to their expectations, the Commission has advised. The Commission, during public education and sensitisation forums in Nakuru and Busia counties, urged Kenyans not to shy away from holding public officers and offices, both in the national and county governments, to their service delivery charter promises.