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2023-12-14Seimas Ombudspersons’ Office pays visit to Danish Parliamentary Ombudsman
On 20-24 November 2023, Seimas Ombudsperson Erika Leonaitė and the advisors of the Human Rights Division of the Office visited Copenhagen. The study visit was organised by the Danish Parliamentary Ombudsman's Office, which not only deals with complaints, like most Ombudsman institutions, but also carries out national torture prevention functions in accordance with the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment.
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2023-11-15SPSO News: Monthly News from the Scottish Public Services Ombudsman_Juli 2014
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2023-11-15
SPSO News: Monthly News from the Scottish Public Services Ombudsman_Juli 2014
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2023-12-14
Annual Report on the activities of the National Mechanism for the Prevention of Torture in 2022
On 18 December 2022, 20 years had passed since the adoption, by the UN General Assembly, of the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment. Thanks to the implementation of the OPCAT into the Polish legal system, the National Mechanism for the Prevention of Torture has been operating in Poland for nearly 15 years already as part of the Office of the Commissioner for Human Rights.
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2022-12-13
FRA - Bias in algorithms - Artificial intelligence and discrimination
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2023-11-30
OTO - Annual Report - EN
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-15
Aosta Workshop - City Map
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2024-03-21
Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation.
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2023-07-25
06. Breakout Session I: Ms Arlene Brock - A Comparative Analysis of African Ombudsman Legal Systems
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2024-03-14
A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974
On 8 March 2024, the NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector was tabled in Parliament. The special report under section 31 of the Ombudsman Act 1974 is an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems across the NSW public sector.
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2023-11-15
Victorian Ombudsman - Report - Watchdog for the People: 50 years of the Victorian Ombudsman - EN
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2023-11-15
Victorian Ombudsman - Report - Watchdog for the People: 50 years of the Victorian Ombudsman - EN
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2023-11-15
Scottish Public Services Ombudsman - Monthly News - January 2015
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2023-11-15
Complaints Commissioner - Annual Report 2009 - EN
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2023-09-11
Latvia - Ombudsman - Annual Report 2022 - EN
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2023-11-15
State of Hawaii Ombudsman - Report Fiscal Year 2019-2020 (EN)