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2025-08-05AORC - Save the date - Webinar - Driving Gender-Inclusive Justice - 26 August 2025 - EN
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2025-07-24Ombudsman issues guidance on housing allocations for Disabled people
Ombudsman issues guidance on housing allocations for Disabled peopleCouncils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.
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2025-07-24
Velislava Delcheva is the new Ombudsman of the Republic of Bulgaria
With 123 votes in favour, 92 against and 5 abstentions, MPs elected Velislava Delcheva as the new Ombudsman of the Republic of Bulgaria. She was supported by the votes of GERB-SDS, BSP-United Left, ITN, DPS-New Beginning, and four independent MPs.
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2025-07-24
ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.
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2025-07-24
Ombudsman tables Special Report on Marine and Ports
Michael DeSilva, the Ombudsman for Bermuda, has submitted a Special Report to the Speaker of the House of Assembly. The report, entitled "Between a Dock and a Hard Place: An Investigation into Marine and Ports' Failure to Implement a Planning Condition for a Mooring Registration", follows an investigation into a complaint made by the children of a local fisherman who had moored his boat in a cove for over six decades. The report concerns the Department of Marine and Ports Services' failure to implement key recommendations addressing a decades-long administrative error that has left a local fishing family without access to their mooring.
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2025-06-18
2024 Annual Report available in English - including article on the Children’s Division’s talks with children during monitoring visits
In the Parliamentary Ombudsman’s Annual Report, which has just been published in English, one of the articles is about how the Children’s Division conducts interviews with vulnerable children and young people in connection with monitoring visits. Including particularly how to build an informal and safe setting for a talk with a child or young person you have not met before.
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2025-06-18
Ombudsman of Denmark - Annual Report - 2024 - EN
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2025-06-12
Ombudsman Thailand - 25th anniversary - Commemorative book - EN
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2025-07-11
Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.
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2025-05-27
China - Ombudsman Hong Kong - Annual Report 2023-24 - EN
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2025-07-11
Reminder: AORC Webinar on Strengthening Implementation takes place on 15 July 2025
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Strengthening Implementation – Ensuring Effective Execution of the Ombudsman’s Recommendations. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 15 July 2025, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.
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2025-07-04
Message from the Ombudsman of the Republic of Mauritius on the Occasion of International Whistleblowers Day – 23 June 2025
On the occasion of International Whistleblowers Day 2025, the Office of the Ombudsman of the Republic of Mauritius joins its international counterparts - including the International Ombudsman Institute, the African Ombudsman and Mediators Association, and the Association des Ombudsman et Médiateurs de la Francophonie (AOMF) - in commemorating this important day dedicated to integrity, courage, and public interest.
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2025-07-04
Ombudsman’s three strategic focuses deliver results and tangible benefits to community
The Ombudsman, Mr Jack Chan, on 2 July 2025 presented the 2024-25 Annual Report of The Ombudsman to the public. The Office exceeded all its service targets in handling enquiries, complaints, reassessment and review of complaints in the reporting year.
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2025-07-04
Ombudsman for Bermuda Annual Report 2024 Tabled
Michael DeSilva, the Ombudsman for Bermuda, has submitted his Annual Report for 2024 to the Speaker of the House of Assembly in accordance with his statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly on 27 June 2025 and it is now available to the public.
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2025-07-11
Ararteko (Ombudsman Basque Country) - Annual report - Summary 2024 - EN
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2025-07-11
Ararteko (Ombudsman Basque Country) - Annual report - Summary 2023 - EN
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2025-07-11
Ararteko - (Ombudsman Basque Country) - Annual report - summary 2021 - EN
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2025-07-11
Indonesian Ombudsman - Indonesia Ombudsman and SDGs 2024 - EN
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2025-07-11
AORC- Final Invit Webinar - Strengthening Implementation_15 July 2025 - EN
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2025-07-11
AORC - Final Invit Webinar - Strengthening Implementation 15 July 2025 - EN