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2024-09-25Ombudsman probes arrangements for recovering public rental housing flats by authorities
The Ombudsman, Mr Jack Chan, announced on 19 September 2024 the launch of a direct investigation operation to examine in detail the workflow of and arrangements for recovering public rental housing (“PRH”) flats for reallocation by the authorities.
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2023-11-07Western Australian Ombudsman – Investigation for Early Resolution
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2023-09-15
Ombudsman Ontario - Lessons for the Long Term Report - EN
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2024-12-06
DPU Advocates for Women Victims of Domestic Violence Accused of International Child Abduction
On Wednesday, 13 November, at the National Congress, the Federal Public Defenders’ Office (DPU) called for greater recognition of the plight of women who, as victims of domestic violence, are accused of international child abduction. Federal Public Defender Daniela Brauner participated in two public hearings held at the Federal Senate and the Chamber of Deputies, addressing the application of the Hague Convention in cases where Brazilian mothers return to Brazil with their children after fleeing domestic violence.
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2020-09-23
Public awareness of Ombudsman service at record high
Public awareness of the service provided by the Public Services Ombudsman for Wales has increased to its highest ever level, a new national survey has revealed. The Ombudsman, Nick Bennett, said that high visibility was crucial to ensure Welsh public service users knew how and where to complain, and to make sure that lessons were learnt when things went wrong.
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2025-02-21
Ombudsman announces results of direct investigation operation into Government’s arrangements for recovery, refurbishment and reallocation of public rental housing flats
On 20 February 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s arrangements for the recovery, refurbishment and reallocation of public rental housing flats, and has made 19 major recommendations for improvements to the Housing Department and the Hong Kong Housing Society.
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2023-07-28
Ombudsman for Bermuda - Annual Report 2019 - EN
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2023-07-05
Ombudsman for Bermuda - Annual Report 2022 - EN
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2021-02-17
High Commissioner for Human Rights - Special Report Summary - Human Rights Protection during the Spread of COVID-19 (February - October 2020)
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2026-06-24
Denmark - Parliamentary Ombudsman - Annual Report 2025 - EN
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2026-06-24
Danish Parliamentary Ombudsman - Annual Report 2025 - EN
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2023-07-28
USOA Conference - Request for Proposals 2020 - Primer
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2026-07-16
Bermuda Ombudsman_Annual Report 2025 - EN
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2023-07-27
2012 USOA Annual Conference Call for Speakers
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2023-07-21
FCO - Submission for Review (EN)
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2023-09-07
The Danish Parliamentary Ombudsman - Thematic Report - Conditions for new remand prisoners - EN
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2023-08-28
The Ombudsman and Direct Provision - Update for 2021
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2021-02-17
High Commissioner for Human rights - Special Report Summary - Observance and Protection of the Rights of Persons with Disabilities in the Russian Federation