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2022-08-26Wafaqi Mohtasib concludes his visit to Peshawar after holding important meetings
Wafaqi Mohtasib Mr. Ejaz Ahmad Qureshi visited Peshawar on 18th August to hold a number of important meetings which included a review of the working of the WMS Peshawar Regional Office, chaired a meeting with the Chief Secretary to monitor the pace of Jails Reforms, and attended a luncheon meeting with prominent Editors and media personalities.
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2022-07-21
Improved systemic protection against domestic violence
The Protector of Citizens determined that the Law on Prevention of Domestic Violence has brought improvements in the system of protection against violence in the family and in intimate partner relationships since the beginning of its implementation, but that there is room for additional improvements, primarily in the early response to this type of violence.
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2022-08-04
Adv. Tlotliso Angelina Polaki appointed as Ombudsman
Adv. Tlotliso Angelina Polaki is the newly appointed Ombudsman of Lesotho, effective 6 June 2022. Adv. Tlotliso Polaki graduated from the National University of Lesotho and was appointed and served as a magistrate, at the Maseru Magistrate Court for a number of years. In June 2022, Adv. Tlotliso Polaki was appointed as the Ombudsman of the Kingdom of Lesotho.
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2022-08-18
Ombudsman publishes 2021 Annual Report
The Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently published the 2021 year report. In 2021, a total of sixty-four (64) new complaints were filed and two (2) systemic investigations were initiated by the Ombudsman.
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2022-08-05
| New Secretary General Gaby Schwarz takes office
On 1 August 2022, Ms. Gaby Schwarz took office as the new Secretary General of the International Ombudsman Institute (IOI). Ms. Schwarz was sworn in as a member of the Austrian Ombudsman Board on 11 July 2022 and takes over the office of IOI Secretary General from her predecessor Werner Amon, who resigned as Austrian Ombudsman at the end of June 2022.
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2022-07-21
Provincial Ombudsman,Khyber Pakhtunkhwa presented Annual Report 2021
On 22 June 2022, Syed Jamalud Din shah, Provincial Ombudsman, Khyber Pakhtunkhwa presented the Annual Report 2021 before the Hon’ble Governor (Acting), Khyber Pakhtunkhwa. Like the previous year, 2021 also faced the menace of corona virus resulting in lock down. Despite these hinderances coupled with some other restraining factors, the team worked with zeal and did their best to achieve the set targets.
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2022-07-05
Ombudsman for Bermuda’s Annual Report 2021 tabled
Michael DeSilva, Ombudsman for Bermuda, has submitted his Annual Report for 2021 to the Speaker of the House of Assembly in accordance with his statutory duty under the Ombudsman Act 2004. The Report was tabled in the House of Assembly this morning and is now available to the public.
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2022-07-13
Hong Kong Ombudsman publishes Annual Report 2021-2022
The Ombudsman, Ms Winnie Chiu, presented to the public today (13 July) the 2021-22 Annual Report of her Office, emphasising its role as a bridge between the public and public organisations.
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2022-07-07
2021 Report: Cases handled rise 6% to a new high
In 2021, a record volume of 12,219 new cases were processed, as a result of a 6% annual increase in the number of complaints admitted. Based on 2017, the beginning of the first mandate of the current Ombudsman, Maria Lúcia Amaral, the accumulated growth in the number of new complaints processed is 57%.
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2022-06-30
Commonwealth Ombudsman investigation into National Disability Insurance Agency’s preparation to meet Participant Service Guarantee
On 23 June 2022, the Acting Commonwealth Ombudsman, Penny McKay, published a report on the National Disability Insurance Agency’s (NDIA) preparation to meet the Participant Service Guarantee (PSG). The report is the result of an investigation into the NDIA’s preparation to meet the PSG, which was introduced into legislation in Australia on 1 April 2022.
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2022-07-06
Fourth Regional Consultation for National Human Rights Institutions in West Africa, Abidjan 28-30 June 2022
The Commission on Human Rights and Administrative Justice [CHRAJ] has been retained as President of the Network of National Human Rights Institutions in West Africa for another 3 year term. The CHRAJ as an Institution was given a standing ovation by members of the network of NHRI’s West Africa for the insightful leadership the Commissioner provides and great hosting of the Network’s Secretariat in Ghana.
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2022-09-06
Councils cannot allow multiple care home contracts to run in tandem
The Local Government and Social Care Ombudsman is cautioning councils against allowing the care homes they work with to have subsidiary contracts with clients following a complaint about Leeds City Council.
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2022-07-27
Systemic Investigation on a Case of Cellular Tower Installation Project
The citizen in San Pa Tong Subdistrict Municipality, Chiangmai, had filed a complaint and requested the ombudsman to look into the performance of the National Broadcasting and Telecommunication Commission (NBTC), in regards to allowing a private company to install a cellular tower in a community area.
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2022-08-25
Holistic approach to apologies integrating Te Ao Māori
The Ombudsman Kaitiaki Mana Tangata has created a new apologies guide for agencies. The guide, published on the Ombudsman website today, promotes a holistic approach to apologies that integrates Te Ao Māori to ensure agencies are meeting their obligations under Te Tiriti o Waitangi/Treaty of Waitangi.
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2022-07-21
BC Ombudsperson renews call for oversight of municipal jails in RCMP policed communities
In the wake of a recent investigation by the Independent Investigations Office (IIO) into a case that identified serious concerns about the conduct of a civilian jail guard who failed to provide adequate care to a man in custody, the British Columbia (BC) Ombudsperson is renewing calls for independent oversight of jail guards in municipalities policed by the RCMP.
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2022-07-27
Ombudsman Sindh presents Annual Report 2021 to Chief Minister Sindh
Mr. Ajaz Ali Khan, Hon’ble Ombudsman Sindh, Pakistan, presented the Annual Report 2021 of the Institution to the Honourable Chief Minister Sindh, Syed Murad Ali Shah, on 21st July, 2022.
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2022-06-23
Seimas Ombudspersons publish Annual Report 2021
The year 2021 was intense and full of challenges in Lithuania. The country continued to fight the coronavirus pandemic, while migrant flows from Belarus reached the Lithuanian border at the beginning of the summer. The challenges of managing irregular migration have forced state institutions to consolidate their efforts to address national security and human rights issues.
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2022-12-09
President meets with Australian Ambassador to Poland, Mr Lloyd Brodrick, and Australian Ambassador to Ukraine, Mr Bruce Edwards, during official visit to Poland
Chris Field, President of the International Ombudsman Institute (IOI), met with Australian Ambassador to Poland, Mr Lloyd Brodrick, and Australian Ambassador to Ukraine, Mr Bruce Edwards, during his official visit to Poland.
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2022-07-27
Ombudsperson finds only one-third of recommendations are implemented three years after report calling for improved safeguards for people involuntarily detained in B.C. psychiatric facilities
Recommendations to protect the legal rights of people involuntarily admitted to psychiatric facilities across the province are still not being adequately implemented, according to an investigative update released by the British Columbia Ombudsperson today.
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2022-07-01
Golden Order of Merit awarded to former Secretary General Peter Kostelka
On 27 June 2022, a ceremony took place at the premises of the Austrian Ombudsman Board to award the Golden Order of Merit of the International Ombudsman Institute (IOI) to Honorary Life Member Peter Kostelka, former Secretary General of the IOI and Ombudsman of Austria.