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2025-07-04IOI European Region Quarterly Newsletter - April-June 2025
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2025-07-04Ombudsman’s three strategic focuses deliver results and tangible benefits to community
The Ombudsman, Mr Jack Chan, on 2 July 2025 presented the 2024-25 Annual Report of The Ombudsman to the public. The Office exceeded all its service targets in handling enquiries, complaints, reassessment and review of complaints in the reporting year.
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2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
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2025-07-04
PPN - Informe anual - 2024 - ES
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2022-06-23
Seimas Ombudsmen's Office - Annual Report 2021 - Summary EN
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2022-06-23
Seimas Ombudsmen's Office - Annual Report 2021 - Summary EN
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2023-10-09
91. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 85. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2025-07-03
Paula Sussex is named new Parliamentary and Health Service Ombudsman
Paula Sussex has been appointed Parliamentary and Health Service Ombudsman (PHSO) by His Majesty King Charles. She will take up the role from 1 August 2025 and arrangements are now in place, meaning all casework can progress as normal.
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2025-07-03
Ombudspersons Luisser, Schwarz and Achitz take up their work
On 1 July 2025, the new Board of the Austrian Ombudsman institution was sworn in by the President of the Republic, Alexander Van der Bellen. As of 1 July, the Austrian Ombudsman Board consists of Mr. Christoph Luisser, Ms. Gaby Schwarz and Mr. Bernhard Achitz. Ombudsperson Luisser will hold the institution’s chair for the next twelve months.
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2025-07-03
Journée mondiale des lanceurs d’alerte
En ce 23 juin 2025, l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) souligne la Journée mondiale des lanceurs d’alerte. Pour cette occasion, l’AOMF attire l’attention sur l’importance de valoriser le rôle des personnes qui, dans l’intérêt public, lancent des alertes et contribuent de la sorte à promouvoir les valeurs d’intégrité, de transparence et de bonne gouvernance. Ces individus occupent une place centrale dans la lutte contre les atteintes à l’intégrité des services publics et la corruption.
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2021-02-23
Ombudswoman City of Ghent - Jaarverslag, bijlagen en infografiek - 2019 - NL
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2023-10-06
Ombudsman underlines value of independent oversight
Releasing his eighth Annual Report on 5 October 2023, Ombudsman Paul Dubé reflected on how his office’s “stronger, broader, more consistent oversight” has helped more vulnerable Ontarians and improved public services.
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2015-07-06
British Columbia Ombudsperson - Annual Report 2014/2015 - EN
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2022-02-17
Portugal - Annual Report 2020 - PT
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2023-10-05
Intelligence Artificielle: La Défenseure des Droits Appelle à Garantir le Droit de la Non-Discrimination dans les Discussions Européennes
Alors que reprennent les discussions politiques entre les trois institutions européennes dans le cadre du règlement sur l’intelligence artificielle (IA), la Défenseure des droits demande avec Equinet et ses homologues européens que le texte issu des négociations permette de garantir le droit de la non-discrimination dans le développement d’une telle technologie à l’échelle européenne.
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2023-10-05
Institución del PDH realiza foro acerca de “Trata de Personas y Derechos Humanos
La institución del Procurador de los Derechos Humanos (PDH), por medio de la Defensoría de las Personas Víctimas de Trata y de la Dirección de Promoción y Educación, llevó a cabo el foro "Trata de Personas y Derechos Humanos", dirigido a estudiantes y personal de la Universidad Da Vinci de Guatemala.
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2023-10-05
La presidenta de la CDHCM destacó necesario el enfoque de derechos humanos para la atención médica paliativa
La Presidenta de la Comisión de Derechos Humanos de la Ciudad de México, Nashieli Ramírez Hernández, destacó necesario avanzar en acciones que lleven a concretar el acceso universal de los servicios integrales, especializados y de calidad, de los cuidados paliativos.
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2023-10-05
PCC facilitates the restoration of electricity to Ago-Ayo Community after two years of total darkness
The Osun State Office of the Public Complaints Commission (PCC) has recovered the Ago-Ayo Community Transformer after it was taken away by the Ibadan Electricity Distribution Company (IBEDC) for Repair. Mr Raphael Adeniyi Adeniran, the Chairman of the Community on behalf of the Community had earlier written to complain to the Commission on the attitude of IBEDC HQ.
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2012-04-04
Australia Ombudsman South Australia - Annual Report 2009/2010 EN