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2019-05-27Ombudsman Sint Maarten - Annual Report 2017 - EN
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2017-12-05British Columbia Ombudsperson - Annual Report 2015/2016 - EN
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2021-03-08Día Internacional de la Mujer 2021 - Comunicado Conjunto
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2021-03-08Journée internationale des femmes 2021 - Déclaration conjointe
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2018-02-15Macao - CCAC - Annual Report 2006 - EN
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2021-09-02Improved regulation of private post-secondary training institutions following implementation of Ombudsperson recommendations
Ombudsperson Jay Chalke released his final update report into the provincial government's oversight of private training institutions in the province today. The report highlights improvements to the regulatory regime resulting from the Ombusperson's recommendations in a 2015 report.
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2020-09-23Public awareness of Ombudsman service at record high
Public awareness of the service provided by the Public Services Ombudsman for Wales has increased to its highest ever level, a new national survey has revealed. The Ombudsman, Nick Bennett, said that high visibility was crucial to ensure Welsh public service users knew how and where to complain, and to make sure that lessons were learnt when things went wrong.
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2021-03-25Andorra - Raonador del Ciutadà - Annual Report 2009 - CA
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2021-08-12International Online Conference: Advancing the Rights of the Elderly in an Age of Longevity
To mark its 50th Anniversary, the State Comptroller and Ombudsman of Israel, under the auspices of the IOI and the AOM, invites you to participate in an international online conference on the theme: Advancing the Rights of the Elderly in an Age of Longevity, to be held on 1 December 2021.
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2021-08-11International Ombudsman Institute mourns loss of former Secretary General Günther Kräuter
Former IOI Secretary General Günther Kräuter passed this Saturday, 7 August 2021. Mr Kräuter suffered a severe medical incident while hiking in his home country of Austria. He was 64 years old.
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2020-05-20hungary covid-19
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2020-05-20hungary covid-19
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2020-05-20covid-19
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2012-03-05FEDERAL TAX OMBUDSMAN PERFORMANCE REPORT 2011
The Federal Tax Ombudsman (FTO) published a performance report on the work of his office in 2011. The FTO could raise the amount which was refunded to Pakistan’s taxpayers and also enhanced the processing time of complaints.
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2020-09-15Did they do what they said they would?
Today the Commonwealth Ombudsman Michael Manthorpe released a report: “Did they do what they said they would?” on the implementation of recommendations made in a number of earlier public investigation reports.
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2021-08-25Dudley council to refund care home fees following Ombudsman investigation
Dudley council has agreed to refund care home top-up fees for concerned families whose relatives were not offered an affordable placement, because of a Local Government and Social Care Ombudsman investigation. The agreement has come following a complaint from a man about care home top-up fees he paid for his mother’s care.
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2019-05-1710th Biennial Caribbean Ombudsman Association Conference and Training
The 10th Biennial Caribbean Ombudsman Association Conference and Training will be held in Bermuda from 28th – 31st May. The theme for the conference is “Strengthening the Role and Performance of the Ombudsman and Human Rights Institutions in the Caribbean and Latin America”. The training will be facilitated by Dr. Victor Ayeni and the theme will be “Advancing the Ombudsman’s Impact: Roles, Services and Performance”.
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2015-11-06Conference on a human rights approach to the work of Ombudsmen
The Northern Ireland Ombudsman (NIO) and the Northern Ireland Human Rights Commission (NIHRC), with funding support from the IOI, have undertaken a three year project to optimize the resources of their respective organisations with the objective of improved outcomes for the service user and enhanced public services overall. In May 2016 the offices of the NIO and the NIHRC warmly invite you to participate in an International Conference which will focus on sharing the features and benefits of the developed human rights manual.
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2020-03-11Ombudsmen alert about artificial intelligence and human rights
The Catalan Ombudsman and the IOI started a debate in Europe on artificial intelligence and human rights in Barcelona. The conference brought together institutions, experts, business representatives, Ombudsman and representatives of human rights structures. Participants consider it necessary and urgent to regulate the guarantee of human rights in international treaties, which could be violated by the application of artificial intelligence.
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2021-07-22Victorian Ombudsman Releases New Good Complaint Handling Guide
The Victorian Ombudsman has today released its Councils and Complaints – A Good Practice Guide 2nd Edition, incorporating the new legislative provisions of the Local Government Act, using good practice complaint handling and reminding councils to look through a human rights lens when dealing with complaints.