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2022-11-23Ombudsman Sindh presents Annual Report 2021 to Governor
Hon. Ombudsman Sindh, Mr. Ajaz Ali Khan, presented the Annual Report 2021 of the institution to the newly appointed Honourable Governor Sindh, Mr. Kamran Khan Tessori, on 18 November 2022. The Report highlights the performance, achievements and progress during the year 2021. During this period a total of 7,113 complaints were received, out of which 2,129 were admitted.
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2023-04-14
Child welfare agencies failed to ensure safety of Indigenous girl at risk of human trafficking, Ombudsman finds
Multiple child welfare organizations failed to ensure the safety of a vulnerable Indigenous girl who repeatedly went missing while she was supposed to be receiving supervised services from a foster care agency, Ontario Ombudsman Paul Dubé’s latest investigation has found.
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2022-12-13
Alberta Ombudsman publishes Annual Report 2021/22
The Alberta Ombudsman published the Annual Report for 2021-22. In 2021-22, written complaints about provincial government agencies, boards, commissions, and departments comprised 75% of the total jurisdictional complaints received.
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2022-11-22
Queensland Ombudsman takes on new role as Inspector of Detention Services
The Inspector of Detention Services Act 2022 (IDS Act) seeks to improve detention services with a focus on promoting the humane treatment of detainees and prevention of harm. Under the IDS Act, the Ombudsman will have a new and additional role, the Inspector of Detention Services (Inspector).
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2022-11-21
NPMs of German-speaking countries exchange experience at annual meeting
From 10 - 11 November 2022 the annual meeting of German-speaking National Preventive Mechanisms (NPM) took place at the Austrian Ombudsman Board in Vienna. For the first time, representatives of the NPM from Luxembourg and the Principality of Liechtenstein took part in this exchange as well.
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2022-10-27
Alberta Ombudsman and Public Interest Commissioner welcomed distinguished guests from Nigeria
The Senate Committee on Ethics, Privileges and Public Petitions of the Republic of Nigeria paid an official visit to the Alberta Legislative Assembly and the office of the Alberta Ombudsman. The one-week visit was initiated by the Chairman of the Senate Committee, and leader of the delegation, Senator (Dr.) Patrick Ayo Akinyelure, with a view to fostering relations and collaboration.
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2022-12-14
BC Ombudsperson investigation highlights Vital Statistics Agency’s overly rigid decision-making resulting in improper discrimination of a senior
The Ombudsperson released a report with a cautionary message for public organizations – don’t develop policies that are too narrow to serve the public fairly. In his report, Making Amends, Ombudsperson Jay Chalke highlights the case of a woman in her 70s who ran into bureaucratic roadblocks when she applied to the Vital Statistics Agency to amend her name on her B.C. birth certificate.
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2022-11-07
AOA and OIC OA Meetings were held in Baku
On the initiative of Sabina Aliyeva, the Human Rights Commissioner of Azerbaijan, meetings of the Asian Ombudsman Association (AOA) and the Organization of Islamic Cooperation Ombudsmen Association (OIC OA) were held in Azerbaijan.
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2022-11-17
Public Defender publishes update about activities
The Office of the Public Defender (Ombudsman) of Georgia shares an update about its main activities in the month of October and November.
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2022-10-20
Video link and speaker presentations for Webinar now available
On 13 October 2022, AORC and the IOI organized a webinar on the “UN Resolution on Ombudsman and Mediators, the Venice Principles and the OR Tambo Declaration”, to discuss how these instruments are used as tools to strengthen, protect, and promote the institution of the Ombudsman. You can now re-watch the webinar online and access the speaker presentations.
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2022-12-01
Committee on Social Welfare and Environment Hygiene Affairs focus on occupational safety, health and vocational training for people with disabilities
Control Yuan President Chen Chu accompanied Social Welfare and Environment Hygiene Affairs Convener Su Li-Chiung and a group of Control Yuan Members to conduct a circuit supervision of the Southern Occupational Safety and Health Center (part of the Occupational Safety and Health Administration, Ministry of Labor) and the Kaohsiung City Government Labor Bureau Bo-Ai Vocational Training Center. The delegation also visited the ASE Group to promote workplace safety, vocational training for people with disabilities, and the operation of sheltered workshops for people with disabilities.
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2022-10-27
Poldershop: Ombudsman standards future-proof?
Ombudsman institutes take action against maladministration affecting the citizens of their respective country. But what are the standards against which Ombudsman measure the performance of government and why are these standards used? Are these standards future-proof considering the challenges our societies face now and in the near future and the role of the Ombudsman therein? Or are there possibilities for improvement? This was discussed in a Poldershop organized by the National Ombudsman of the Netherlands on 25 October 2022.
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2023-06-22Commissioner Chan Tsz King submitting 2022 Annual Report to Chief Executive Ho Iat Seng
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2022-11-24
World’s first official international Ombudsman review finds UK service is robust and good value
The first ever peer review undertaken under the auspices of the International Ombudsman Institute (IOI) finds that the Parliamentary and Health Service Ombudsman (PHSO) delivers an “efficient, enhanced and effective modern service” and provides significant value for stakeholders. It has become a much stronger organisation since a previous independent peer review in 2018.
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2022-10-05
Ombudsman Western Australia Annual Report 2021-22 tabled in Parliament, 21 September 2022
The Western Australian Ombudsman has tabled his 2021-22 annual report in Parliament. The report outlines the work of the Office for the year.
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2022-12-01
Ombudsman welcomes enhanced ability to oversee children in care system
Chief Ombudsman Peter Boshier welcomes the enhanced children in care oversight role for his Office. The Act passed its Third Reading in Parliament in August and it will come into effect on 1 July 2023. The Act gives the Chief Ombudsman a greater ability to consider complaints and monitor and investigate systemic issues in this area.
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2022-10-13
Ombudsman publishes Newsletter summary
The Office of the Ombudsman of Latvia published a news summary for September 2022. This month’s discussed topics include the Civic Engagement Month, the Call for Support for all households regardless of the type of heating used, the Submission for the 8th "Annual Award for Supporting People with Disabilities" and many more.
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2022-12-15
ACRC shared Korea's Best Practices of Anti-Corruption Policies with 7 Countries in Asia-Pacific and Africa
A training course sharing Korea’s best practices of anti-corruption policies, such as Integrity Assessment of public institutions and Corruption Risk Assessment, with 7 countries was completed. The ACRC designed the training course, which marks its 10th anniversary this year, for foreign countries to build capacity for the effective establishment of anti-corruption systems.
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2023-08-24
Monitoring refugees' rights report now available
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2022-10-25
NSW Ombudsman Annual Report and summary of investigations report tabled in Parliament
The NSW Ombudsman’s Office Annual Report: 2021-22 has been tabled in Parliament. The report provides insight to the 24,874 contacts received by the office in the financial year to 30 June 2022. These included 12,363 actionable complaints, which highlight the diversity of issues raised by NSW citizens accessing services from NSW Government agencies, local councils and certain community-service providers.
