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2019-05-27Ombudsman Sint Maarten - Annual Report 2017 - EN
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2020-09-23Public awareness of Ombudsman service at record high
Public awareness of the service provided by the Public Services Ombudsman for Wales has increased to its highest ever level, a new national survey has revealed. The Ombudsman, Nick Bennett, said that high visibility was crucial to ensure Welsh public service users knew how and where to complain, and to make sure that lessons were learnt when things went wrong.
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2017-03-16
Queensland Ombudsman - Annual Report 2014/2015 - EN
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2023-07-26
12. Theme II: The Ombudsman as a catalyst for citizen participation - remarks by Prof. Min Reuchamps (Catholic University Louvain)
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2012-11-08
Correctional Investigator treating Prison Self-injury
The 39th Annual Report of the Office of the Correctional Investigator was recently tabled in Parliament. In releasing his report, the Correctional Investigator of Canada, Mr. Howard Sapers, called attention to the dramatic increase in the number and prevalence of serious self-injury incidents in federal prisons.
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2021-08-25
Dudley council to refund care home fees following Ombudsman investigation
Dudley council has agreed to refund care home top-up fees for concerned families whose relatives were not offered an affordable placement, because of a Local Government and Social Care Ombudsman investigation. The agreement has come following a complaint from a man about care home top-up fees he paid for his mother’s care.
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2012-11-29
Ombudsman strongly criticizes new integrity bills
The Victorian Ombudsman George Brouwer recently expressed strong concern regarding the Integrity and Accountability Amendment Bill 2012 and the Protected Disclosure Bill 2012, having significant impact on the operation of the Office of the Ombudsman.
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2012-03-12
The Irish experience
In October 2011, Ireland was examined by the UN Human Rights Council for the first time as part of its universal periodic review (UPR) process. The Ombudsman for Children's Office now summarises its activities and experiences within this process.
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2023-11-07
Western Australian Ombudsman – Screening and Assessments Flow Chart
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2017-12-05
British Columbia Ombudsperson - Annual Report 2015/2016 - EN
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2018-02-15
Macao - CCAC - Annual Report 2006 - EN
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2021-07-22
Victorian Ombudsman Releases New Good Complaint Handling Guide
The Victorian Ombudsman has today released its Councils and Complaints – A Good Practice Guide 2nd Edition, incorporating the new legislative provisions of the Local Government Act, using good practice complaint handling and reminding councils to look through a human rights lens when dealing with complaints.
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2015-10-15
Commission on Human Rights & Administrative Justice - Annual Report 2010 - EN
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2020-05-20
hungary covid-19
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2020-05-20
hungary covid-19
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2020-05-20
covid-19
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2020-09-15
Did they do what they said they would?
Today the Commonwealth Ombudsman Michael Manthorpe released a report: “Did they do what they said they would?” on the implementation of recommendations made in a number of earlier public investigation reports.
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2021-05-31
Servicios de protección para niños, niñas y adolescentes extranjeros no acompañados en Europa - Informe del Ararteko para IOI Europa
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2014-09-23
Ombudsman celebrates “Right to Know” week
For the ninth year, Manitoba Ombudsman has joined with other information and privacy commissioner offices from across the country in celebrating national Right to Know Week in order to raise awareness of an individual’s democratic right of access to government-held information and to promote the benefits of open, accessible, and transparent government.
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2023-11-07
Western Australian Ombudsman – Commencing an Own-Motion Investigation