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2017-05-09NSW Ombudsman releases new report into asbestos
The New South Wales (NSW) Ombudsman, Professor John McMillan, recently released a report ‘Asbestos: How NSW government agencies deal with the problem’. He found that there are serious gaps in the NSW Government’s response to the health risks posed by asbestos and how it can be handled and disposed of safely. The report follows an earlier NSW Ombudsman report, published in 2010.
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2016-06-09
Starter Kit for new Ombudsman and developing or expanding offices for all members available
The Starter kit for new ombudsmen and developing or expanding offices (Starter Kit) was funded by the IOI through a regional subvention, and jointly undertaken by the offices of the Western Australian Ombudsman and New South Wales Ombudsman.
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2015-10-15Commission on Human Rights & Administrative Justice - Annual Report 2010 - EN
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2016-02-03
Albania - Annual Report 2006 EN
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2016-06-06
Defensor del Pueblo de la Nación - Annual Report 2015 - ES
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2017-05-31
NSW Ombudsman updates effective complaint management and good conduct guidelines
The New South Wales (NSW) Ombudsman, Professor John McMillan, recently published the 3rd editions of two guidelines for NSW government agencies: ‘Good conduct and administrative practice: Guidelines for state and local government’ and ‘Effective complaint handling guidelines’.
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2017-08-01
Latvia - Ombudsman - Annual Report 2015 - EN
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2017-08-01
Latvia - Ombudsman - Annual Report 2016 (Summary) - EN
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2017-08-01
Code of Conduct Casebook - Issue 13 (English)
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2015-10-23
Embargoed_Report on selected summaries of investigations by PHSO Feb and March 2015
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2015-03-20
Colloquium Report: Repositioning the Ombudsman - Challenges and Prospects for the African Ombudsman Institution (Sep. 2013)
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2017-04-20
Manitoba Ombudsman reviews privacy breach
On April 17, 2017, Manitoba Ombudsman was first advised of a privacy breach, and shortly thereafter, was made aware that the Winnipeg Regional Health Authority (WRHA) would be conducting an internal review. Manitoba Ombudsman has also initiated an investigation of this matter under the Personal Health Information Act (PHIA).
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2016-05-17
Ombudsman Hong Kong invites public views on Education Bureau's regulation of application fees collected by kindergartens
The Ombudsman, Ms Connie Lau, today (May 12) invited members of the public to provide information and/or views on the regulation by the Education Bureau (EDB) of application fees collected by kindergartens.
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2017-05-22
People’s Advocate issues special reports on migration and on children's rights
The Office of the People’s Advocate issued the English versions of two special reports. The first one focuses on the rights of children living in residential institutions and children’s homes; the second one investigates the role of the People’s Advocate with respect to migration issues.
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2016-05-12
The Parliamentary and Health Service Ombudsman publishes a report of investigations into unsafe discharge from hospital
The report highlights cases investigated by the Ombudsman service where people have been discharged from hospital before they are fit to leave or without making sure they can cope on their return home.
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2017-05-03
New mandate for the Québec Ombudsman
A new law came into force in Québec on May 1, 2017. Under the Act to facilitate the disclosure of wrongdoings relating to public bodies, the Québec Ombudsman is mandated to handles disclosure of wrongdoing committed regarding any public body subject to the Act. From now on, whistleblowers will enjoy reliable, safe and independent recourse.
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2016-08-17
Seimas Ombudsmen's Office - Annual Report 2015 - Summary EN
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2016-04-01
Judgement of the South African Consitutional Court (March 2016)
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2017-05-03
Making a complaint is daunting for those living in Direct Provision
Almost a month after beginning to accept complaints from children in Direct Provision, the Ombudsman for Children, Dr Niall Muldoon, has said that making a complaint can seem daunting for those living in the Direct Provision system.
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2015-10-23
Ombudsman Western Australia - Annual Report 2014/2015 - EN