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2016-05-31Ombudsman Sindh helps retired government servant
The Provincial Ombudsman Sindh, Mr Asad Ashraf Malik, was able to help a retired government employee, who approached the office with a complaint concerning outstanding commutation.
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2016-05-31Report on fostering economic development for Aboriginal people - May 2016
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2016-05-30
Investigation by Victorian Ombudsman shows that unfair fare enforcement system must change
A poorly targeted and disproportionate public transport fare enforcement system unfairly punishes many travellers in an attempt to snare a small number of recidivist evaders, according to an investigation by the Victorian Ombudsman Deborah Glass.
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2016-05-30
Victorian Ombudsman: Investigation into public transport fare evasion enforcement (May 2016) - EN
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2016-05-27
Public Services Ombudsman for Wales Issues Special Report
The Public Services Ombudsman for Wales has issued a “special report” against a Welsh Health Board for the first time ever after it failed to carry out recommendations it previously agreed to.
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2016-05-25
Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2016-05-25
Parliamentary and Health Service Ombudsman: Selected summaries of investigations (July - September 2015) - EN
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2016-05-23
IOI President John Walters speaks at the Control Yuan
International Ombudsman Institute (IOI) President John R. Walters visited the Control Yuan on the morning of May 18, 2016, delivering a speech on the development of African ombudsman institutions and the challenges that they face.
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2016-05-23
ACRC Korea - Annual Report - 2015 - EN
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2016-05-19
A complaint to the ombudsman – viewed from three different perspectives (Friedrich Glasl, Austria)
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2016-05-19
Conflict Escalation by Complainants (Chris Wheeler, Australia)
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2016-05-19
IOI Annual Report 2014/2015 (EN / FR / ES)
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2016-05-18
Nota de Invitación
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2016-05-17
Public Defender presents April edition of information bulletin
The Public Defender's April information bulletin offers information about the Office activities, including the developed recommendations and proposals, involvement in the legislative process, educational and training seminars, and information meetings in the regions, Public Defender's international visits and international stories about the protection of human rights.
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2016-05-17
Prisoners should have access to independent complaints body
Ombudsman Peter Tyndall has welcomed the recommendation by Inspector of Prisons, Judge Michael Reilly, that the Ombudsman be given the powers to investigate complaints from prisoners. Judge Reilly was speaking at ‘The Ombudsman behind Bars’ conference in Dublin on Thursday 12 May. The conference heard that Ireland is breaching human rights by not allowing adult prisoners have their complaints independently investigated.
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2016-05-17
Public Defender's bulletin - electronic version
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2016-05-17
Handbook on European law relating to the rights of the child
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2016-05-12
Report of investigations into unsafe discharge from hospital
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2016-05-11
Government appoints Nova Scotia's new ombudsman
On 10 May 2016 the province announced that after a competitive recruitment process, William (Bill) Smith will become Nova Scotia's new ombudsman. The appointment is effective June 1, 2016.
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2016-05-10
Rapport sur les droits fondamentaux des étrangers en France