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2023-09-22Ombudsman Western Australia - Annual Report 2022-23 - EN
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2021-03-02
Ombudsman Ontario - Annual Report - 2015/2016 - EN
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2012 - Summary - EN
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2021-02-26
Serbia - Protector of Citizens - Annual Report 2019 - EN
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2023-09-05
IOI - Crisis Fund Guideline - EN
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2018-02-15
Macao - CCAC - Annual Report 2011 - EN
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2022-01-13
Ombud des vétérans - Rapport anuel 2014/2015
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2019-10-02Queensland Ombudsman presents Annual Report 2018-19
The Office of the Queensland Ombudsman of Australia continues to contribute strongly to fair and accountable public administration in Queensland. The recently released annual report for 2018-19 highlights its role in assessing and investigating complaints. The Office finalised 7,831 complaints and completed 1,255 investigations. Of these, 192 investigations resulted in the rectification of an issue, which is where the Ombudsman recommends an agency change a decision or action as a result of a complaint.
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2023-08-28
Austria - Report on NPM activities 2022 - EN
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2021-02-12
IOI Annual Report 2019/2020 (EN / FR / ES)
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2021-03-01
Defensoría del Pueblo - Annual Report 2014 - ES
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2019-07-24
Ombudsman Moldova - Annual Report 2016 - EN
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2023-08-28
Ombudsman of Ireland - Annual Report 2022 - EN
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2023-06-09
AOA Webinar on Pakistan’s experience in informal dispute resolution
The Asian Ombudsman Association (AOA) will hold a webinar on the topic of “Informal Resolution of Disputes (IRD) – Pakistan’s Experience” on 14 June 2023. The Webinar is hosted by the Federal Ombudsman’s Secretariat and IOI members are welcome to participate. Click here for more information.
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2023-08-21
Serbia - Protector of Citizens - NPM Report 2022
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2022-08-18
Macao - CCAC - Annual Report 2021 - EN
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2022-08-18
Macao - CCAC - Annual Report 2021 - EN
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2011 EN
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2020-04-22
Ombudsman de Montréal - Rapport Annuel 2015
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2022-02-10
Cyprus - Equal treatment - Special Report 2017-2018-2019 - EN