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2019-10-07NPM recommends more unified regulation and implementation of rules in residential care institutions
In June, the national preventive mechanism (NPM) of Slovenia conducted unannounced content-specific visits of four institutions and several residential groups providing education programmes for children and adolescents with emotional and behavioural disorders. On several occasions during its previous visits, the NPM had found that the institutions had different rules of behaviour and conduct and procedures for taking educational measures in the event of their violation. Therefore it decided to examine the situation.
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2018-09-24Ireland Ombudsman - A Good Death: Progress report (2018)
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2023-07-20
Webinar on Strengthening Cyber Security in Ombudsman Institutions
Join the African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators' Association (AOMA), for an essential webinar on "Strengthening Cyber Security in Ombudsman Institutions" on Tuesday, 25 July 2023 from 10:00 am - 11:30 am (GMT+2).
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2023-07-20
BC Ombudsperson releases 2023 report “Time to Right the Wrong”
The Ombudsperson of British Colombia (BC) released its report on 18 July 2023. It addresses the recent complaints to the Ombudsperson from surviving members of the Doukhobor community, who were apprehended, institutionalized and maltreated as children in the 1950s. The report draws on information from a 1999 BC Ombudsman investigation and report, renewing the call for both an apology and compensation.
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2018-02-15
Macao - CCAC - Annual Report 2011 - EN
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2017-10-23
Australia - Ombudsman SA - Annual Report 2011/2012 EN
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2017-10-23
Australia - Ombudsman SA - Annual Report 2013/2014 EN
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2018-11-14
Direct Investigation Report on burials regulation 2018
Direct Investigation Report on burials regulation 2018
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2020-04-27
Covid-19 - UN Policy Brief "We are all in this together" (April 2020)
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2017-10-23
Australia - Ombudsman SA - Annual Report 2010/2011 EN
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2017-08-30
Number of complaints and investigations in the 2nd quarter of 2017
A total of 1991 complaints were received in the 2nd quarter of 2017, which is 54 less than in the same period last year. The ombudsman was approached by 1373 persons in matters falling within her competence under the law, which is 46 more than in the second quarter of the past year. Thus, the proportion of complaints falling within the Ombudsman’s mandate increased to 68% (the figure for the last year was 66%).
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2018-05-07
Jaarverslag Ombudsman Pensioenen - NL - 2017
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2017-10-23
Australia - Ombudsman SA - Annual Report 2012/2013 EN
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2023-07-13
Les membres de l’Association des Ombudsmans et Médiateurs de la Francophonie se réunissaient à Québec, Canada
Les 14 et 15 juin 2023, les membres de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) ont eu l’opportunité de se réunir à Québec (Canada), dans le cadre d’une formation sur les communications organisée par la présidence de l’AOMF, assurée par le Protecteur du citoyen.
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2018-10-15
Special Report by the Quebec Ombudsman
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2018-02-23
Défenseur des droits - Enquête sur le harcèlement sexuel au travail (Mars 2014)
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2018-07-04
Australia - Victorian Ombudsman's Recommendations - July 2018
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2017-10-23
Australia - Ombudsman SA - Annual Report 2009/2010 EN
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2018-03-23
Enquiry into City of Toronto Winter Respite Services (2017-18 Winter Season)
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2018-11-14
Médiateur de la République - Rapport Annuel - 2017 - FR