Search for
Your search results for „the”
-
2023-03-23Senior Leadership Visit to Jakarta
The Commonwealth Ombudsman, Mr Iain Anderson, visited the Ombudsman of the Republic of Indonesia (ORI) in Jakarta, Indonesia from 15-16 March 2023. This was the first in-person meeting between the offices since 2020, due to the COVID-19 pandemic.
-
2023-05-12
Commonwealth and ACT Ombudsman published paper on multi-agency service delivery and hosts its annual Complaint Handling Forum
In April 2023, the Office of the Commonwealth Ombudsman published an Insights paper on multi-agency service delivery, to provide specifics on complaint handling, communication and responding when things go wrong. In June 2023, the Office will hold its annual Complaint Handling Forum.
-
2023-06-22
NIPSO publishes report on communications with patients on healthcare waiting lists
An Northern Ireland Public Service Ombudsman report, released on 15 June 2023, has found that the significant and repeated failures to properly update patients on healthcare waiting lists in Northern Ireland amounted to ‘systemic maladministration’, and in many cases had a detrimental impact on the health and wellbeing of those waiting.
-
2023-04-13
Access to information rights in Scotland
The Scottish Public Service Ombudsman has responded to a consultation from the Scottish Government on Access to Information Rights in Scotland. This consultation aimed to collect views from a wide set of stakeholders on the need for future legislative changes to the Freedom of Information (Scotland) Act 2002 (FOISA).
-
2023-04-27
European Ombudsman publishes annual report for 2022
The European Ombudsman has published her annual report for 2022 with transparency and accountability issues representing the largest percentage of complaints (32%).
-
2023-03-29
Seoul Metropolitan Government Citizens‘ Ombudsman Commission publishes Annual Report 2022
In March 2023, the Seoul Metropolitan Government Citizens‘ Ombudsman Commission released its Annual Report 2022. In the first section of its report, the Commission focuses on its policy vision and goals for its third term. The second part contains a detailed review of the commission's performance in 2022.
-
2023-04-13
Control Yuan launches "Single Account Shared Platform" Online Complaint Service
The Control Yuan is making significant efforts to advance digital transition. By taking user needs as the starting point, the CY continues to optimize its systems to provide users with an outstanding service experience.
-
2023-03-30
Toronto's Ombudsman says City Chose Speed over People in Clearing Encampments
Toronto’s Ombudsman says the City of Toronto showed significant unfairness in the clearing of encampments in Trinity Bellwoods, Alexandra, and Lamport Stadium parks in the summer of 2021.
-
2023-03-08
Ombudsman’s special report on accessibility of social work centres for people with disabilities
On 23 February 2023, Human Rights Ombudsman Peter Svetina presented the findings from the Special Report of the Human Rights Ombudsman about the Accessibility of Centres for Social Work for People with Movement and Sensory Impairments at a plenary session of the National Assembly of the Republic of Slovenia.
-
2023-03-23
President Field is guest of Federal Ombudsman of Pakistan and President of Asian Ombudsman Association at formal working lunch
President Field was very pleased to accept the kind invitation of the Honourable Federal Ombudsman of Pakistan and President of the Asian Ombudsman Association, Ejaz Ahmad Qureshi, for a formal working lunch at the Sindh Club in Karachi.
-
2023-02-20
Iowa Ombudsman Annual Report 2022
The Annual Report about the exercise of the Iowa Office of Ombudsman functions during the 2022 fiscal year is the first report submitted by Iowa’s newly appointed Ombudsman Bernardo Granwehr. The report is presented to the Iowa General Assembly and the Governor pursuant to Iowa Code section 2C.18.
-
2023-03-16
Ombuds Agenda 2023
Ensuring that citizens and children are involved in decisions that affect them. Upholding fundamental (children’s) rights in cases of evictions and migration. The question of whether (and, if so, how) the government is learning from experiences in its compensation programmes. These are just some of the issues from the Ombuds Agenda 2023 on which the National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans will be focusing particular attention this year.
-
2023-03-02NSW Ombudsman - Report on Aboriginal Outcomes Strategy focus area 2 - EN
-
2023-05-12
School building retrieved from illegal occupants after Sindh Ombudsman took suo moto action
Sindh Ombudsman Ajaz Ali Khan got the Government school building vacated from tenants after taking Suo Moto action on a report titled “Ebrahim Ali Bhai, Boys Government Secondary School building rented out to tenants” published on 12 January 2023 in “The Express Tribune”.
-
2023-04-27
OmbudsPEI publishes first annual report on improving treatment of opioid use disorder
Steps are being taken to provide inmates at Prince Edward Island’s Provincial Correctional Centre (PCC) with improved treatment for opioid abuse following a 10-month investigation by the province’s office of the Ombudsperson.
-
2023-04-13
Conference on “Being effective in a time of change”
The Ombudsman Association’s conference, ‘Being effective in a time of change’, will take place on 19-21 June 2023 in Birmingham, UK. You can find further information on the conference programme and on how to register on the OA's webpage.
-
2023-03-01
Ombudsman probes regulation of licensed swimming pools by Food and Environmental Hygiene Department
On 28 February 2023, the Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the regulation of licensed swimming pools by the Food and Environmental Hygiene Department (“FEHD”).
-
2023-03-10
International Women's Day
On Wednesday 8 March, International Women’s Day, the IOI President Chris Field PSM issued a statement noting that the IOI recognizes and celebrates the exceptional women who lead, and all those women who work for, offices of the Ombudsman, Public Defenders, Mediators and other human rights institutions around the world.
-
2023-04-13
Victorian Ombudsman presents second Innovate Reconciliation Action Plan
In its second Innovate Reconciliation Action Plan (December 2022 – December 2024), the Victorian Ombudsman Office reflects on its ongoing commitment to reconciliation with the First Peoples of Australia.
-
2023-02-09
Ombudsman presents Annual Report 2021/2022
Adv. Basilius Dyakugha, who was appointed as the 7th Ombudsman of Namibia in October 2021, presented the office’s Annual Report for 2021/2022. The Annual Report informs about the office's maldaministration cases, its monitoring of places of detention, the work of the Children's Advocate, as well as the Ombudsman's environmental mandate.