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  • 2024-01-11

    1st ever visit of Thai Chief Ombudsman to Karachi

    At the invitation of the Honourable Ombudsman Sindh, Mr. Ajaz Ali Khan, the President of the IOI Asia Region and Chief Ombudsman, Honorable Mr. Somsak Suwansujarit, along with his wife, Mrs. Nipa Suwansujarit, visited Karachi (Pakistan) from 28 November to 1 December 2023.

  • 2024-02-01

    Corruption perception results: NZ must be more open, says Chief Ombudsman

    The Chief Ombudsman Peter Boshier says New Zealand must be even more open and direct if it is to improve its ranking as one of the least corrupt countries in the world. The just-released 2023 Transparency International Corruption Perception Index shows New Zealand has slipped to 3rd place on 85 points, after being ranked 2nd equal with Finland on 87 points in 2022.

  • 2024-02-08

    Chen Urges Control Yuan to Continue Promoting Human Rights and Respond to Social Expectations at 2023 Performance Review

    The Control Yuan held its 2023 performance review meeting on 18 January 2024. President Chu Chen thanked all Members and partners for their dedicated hard work in the past year.

  • 2024-01-25

    Ombudsman saves former Malawi First Lady

    The Office of the Ombudsman in Malawi has directed the Electricity Supply Corporation of Malawi to pay Former First Lady an amount of money equivalent to 948.2 electricity units for incorrect tariffs charged on electricity at her home in Balaka district.

  • 2024-04-05

    Commissioner for Older People launches new report ‘Are you ageist?’

    The Commissioner for Older People says more needs to be done to tackle age-based discrimination in Northern Ireland, as his latest report finds almost half of older people have experienced ageism.

  • 2024-01-18

    Public Protector confers with Muchinga Provincial Administration and Chinsali Mayor

    As part of her working visit to Muchinga Province, the Public Protector Mrs. Caroline Sokoni held various engagements with the Provincial and District leadership in Chinsali. During her meeting with the Permanent Secretary at the Provincial Administration on 8 January 2023, Mrs. Sokoni said it was important for her to meet with officials, technocrats and civil servants at all levels to familiarise herself with the challenges affecting public administration and service delivery.

  • 2024-02-15

    Veterans Ombud Releases Update on Letter To Minister of Veterans Affairs Regarding Merlo Davidson Settlement

    Veterans Ombud Colonel (Ret’d) Nishika Jardine released an update about the actions Veterans Affairs Canada (VAC) took to resolve unfairness in the way it was reducing disability pensions for some Merlo Davidson class action settlement claimants.

  • 2024-02-29

    Ombudsman calls for changes to EU search and rescue rules and a public inquiry into deaths in Mediterranean

    A European Ombudsman inquiry into Frontex’s role in search and rescue operations has shown that the current rules leave the EU’s Border and Coast Guard Agency unable fully to fulfil its fundamental rights obligations and too reliant on Member States to act when boats carrying migrants are in distress.

  • 2023-12-14

    Ombudsman marks International Anti-Corruption Day

    December 9 marks the commemoration of International Anti-Corruption Day and as part of the observance, the Office of the Ombudsman held the SIKHAY LABAN SA KORAPSYON (SiLaK) Galvanizing the Anti-Corruption Sector Thru Strategic Innovations and Gender Mainstreaming, with the participation of various stakeholders and civil society organizations. 

  • 2024-01-18

    International Ombudsman Learning Academy launched

    A learning initiative to help Ombudsman officers across Europe deliver quality services to the citizen was launched on 16 January 2024 in Manchester, UK. The Learning Academy of the European Chapter of the International Ombudsman Institute will serve as a specialized forum and training center where Ombudsmen and their officers will exchange ideas and practices, and develop new skills and modes of cooperation.

  • 2024-02-08

    Ombudsman objects to new indexation of mobile service tariffs

    Ombudsman Diana Kovacheva sent a letter to the Minister of Economy and Industry Bogdan Bogdanov whereby she insisted that the interests of mobile service consumers be protected in a new indexation and price increase, this time for 2024.

  • 2023-12-14

    Malawi Parliament passes Ombudsman (Amendment) Bill

    On 7 December 2023, the Malawi Parliament passed the Ombudsman (Amendment) Bill 2023 after close to one and half hours of scrutiny. This bill seeks to amend the Ombudsman Act (Cap. 3:07) in order to clarify and strengthen the legal framework of the jurisdiction and mandate of the Ombudsman.

  • 2023-12-21

    Ombudsman announces results of direct investigation into repairs and maintenance of outdoor recreational and sports facilities

    On 14 December 2023, the Ombudsman Ms Winnie Chiu announced the completion of a direct investigation into the repairs and maintenance of outdoor recreational and sports facilities under the Leisure and Cultural Services Department.

  • 2024-03-28

    Victorian Ombudsman Deborah Glass reflects on her 10-year term

    Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.

  • 2024-04-18

    Ombudsman saves Toronto man $20,000 in Hydro dispute

    Toronto Ombudsman Kwame Addo says Toronto Hydro acted unfairly by holding a property owner responsible for approximately $20,000 worth of repairs to a hydro vault it never told him he owned. Ombudsman Addo launched the investigation after receiving a complaint from Mr. A., who purchased a unit in a Toronto plaza in 1980. 

  • 2023-12-14

    Provincial Ombudsman Khyber Pakhtunkhwa successfully conducted second awareness campaign

    After successfully conducting the first phase of awareness campaign under the IOI regional subsidy project, the IOI General Secretariat has extended the said project further under the IOI regional subsidy project and granted a subsidy grant worth 2,667/-€. A detailed plan of different activities was prepared for the proper utilization of this grant/amount.

  • 2023-12-14

    BC independent oversight offices urge public consultation, legislative reform on use of artificial intelligence

    Three oversight Officers of the Legislature are urging the BC government to expand its consultation on draft principles for the responsible use of artificial intelligence to members of the public in a letter to Minister of Citizens’ Services Lisa Beare. The ministry’s consultation is currently restricted to employees of the BC public service. The officers are also calling on government to ensure clear legislation is in place to protect the interest of British Columbians when AI is used.

  • 2023-12-14

    Victorian Ombudsman publishes report on alleged politicisation of public sector

    On 6 December 2023, the Victorian Ombudsman tabled in Parliament her report Alleged politicisation of the public sector: Investigation of a matter referred from the Legislative Council on 9 February 2022 – Part 2. It stemmed from a motion requiring the Ombudsman to investigate several matters, including an allegation about the politicisation of the public sector.

  • 2024-03-27

    Mr. Muhammad Sohail Rajput takes oath as 7th Provincial Ombudsman Sindh

    In a solemn ceremony held at Governor House in Karachi, Governor Sindh Mr. Muhammad Kamran Khan Tessori administered the oath of Provincial Ombudsman Sindh by Mr. Muhammad Sohail Rajput.

  • 2025-06-26

    Ombudsman Ontario - Rapport annuel 2024/2025 - FR

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