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2016-01-04omlet15-final-en
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2018-05-17
Santa Fe Agenda 2030 Report
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2017-11-07FRA presents Fundamental Rights Report 2017
Diverse efforts at both EU and national levels sought to bolster fundamental rights protection in 2016, while some measures threatened to undermine such protection. FRA’s Fundamental Rights Report 2017 reviews major developments in the field, identifying both achievements and remaining areas of concern.
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2018-01-26
Control Yuan recommends reverse mortgage program for seniors
Ten financial institutions in Taiwan are currently participating in a program focused on implementing the government's senior citizen reverse mortgage policy. An investigation of the Control Yuan has resulted in specific recommendations to the government for further improving the program.
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2017-12-04
Investigation into the management of maintenance claims against public housing tenant
As a result of a number of complaints to the Ombudsman and wider community concern, the Ombudsman conducted an investigation into the Department of Health and Human Services' Office of Housing's processes for determining and pursuing maintenance debts against public housing tenants. The investigation found that many public housing tenants were charged thousands of dollars for the repair of damaged public housing, even when there was no evidence they caused the damage. The investigation also found that the department was wasting public resources and breaching its responsibility as a Model Litigant by making unreasonable demands for cost recovery and pursing claims to the Victorian Civil and Administrative Tribunal.
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2015-03-11
Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.
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2017-12-13
Manitoba Ombudsman - Special Report - Personal Health Information Act - 2017
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2018-01-23
Inspector-General of Taxation reports into aspects of Pay As You Go instalments
The review into aspects of the Pay As You Go (PAYG) instalments system is the first Inspector-General of Taxation (IGT) review to be undertaken in direct response to insights drawn from the IGT’s complaint handling service. The IGT has recommended a number of improvements to the Australian Taxation Office's (ATO) taxpayer communication and guidance materials as well as internal staff education and support.
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2015-01-09
Sweden - Annual Report 2013/2014 - Summary - EN
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2018-01-18
Civil society under threat, Fundamental Rights Agency finds
In many parts of the EU, civil society is under threat, finds a new report by the European Union Agency for Fundamental Rights (FRA). Given the vital role civil society plays in upholding democratic processes and in promoting human rights, decision makers need to ensure the important work of civil society is not undermined through policy and legal changes and funding cuts.
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2017-12-04
Australia Victorian Ombudsman Special Report October 2017
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2017-12-18
Still no place like home? Council’s continuing use of unsuitable bed and breakfast accommodation for families (Dec. 2017) - EN
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2017-09-26
Adam Bodnar attended meeting of the Ombudspersons of the Visegrad Group countries
In the Czech city of Brno, an annual V4 meeting was held of ombudspersons from Poland, the Czech Republic, Slovakia and Hungary. In the adopted declaration "Human Rights for Everyone", the Visegrad Group ombudspersons emphasized their common goals and values, as well as the significance of the institution of ombudsman maintaining independence of the authorities. Thanks to such independence, the ombudspersons may support ordinary people in their conflicts with the state.
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2013/2014 EN
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2016-07-19
Norway - Annual Report 2015 (Summary) EN
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2012/2013 EN
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2015-05-29
Expulsion of special education needs student
In March Ombudsman Ron Paterson released an opinion under the Ombudsmen Act about an investigation into a decision by a school Board of Trustees to expel a high school student with Aspergers. Following an incident where the year 11 student had threatened to assault a teacher the Board had expelled him for “gross misconduct” that was “a harmful or dangerous example to other students”.
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2011/2012 EN
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2015-05-12
European Network of Ombudsmen - Newsletter April 2015 - EN
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2016-11-08
L’enquêteur correctionnel s’inquiète de la multiplication des incidents de recours à la force dans lesquels des agents inflammatoires ont été utilisés
Ottawa, le 31 octobre 2016 – Le 43e Rapport annuel du Bureau de l’enquêteur correctionnel a été déposé aujourd’hui au Parlement. Dans son rapport, l’enquêteur correctionnel du Canada, M. Howard Sapers, signale que le nombre d’incidents de sécurité comportant l’usage d’agents inflammatoires, principalement l’oléorésine de Capsicum (OC), aussi appelée vaporisateur de poivre, a triplé dans les pénitenciers fédéraux depuis 2011-2012.