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2023-09-22Ombudsman Western Australia releases Annual Report 2022-23
The Ombudsman Western Australia has tabled his 2022-23 annual report in Parliament. This report outlines the work of the Office for the year, where the Ombudsman received 2,362 complaints and 11,680 enquiries and finalised 96% of complaints within three months.
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2023-09-28
Ombudsman finds Victoria’s electric and plug-in hybrid vehicle charges administered unfairly
On 27 September 2023, Victorian Ombudsman Deborah Glass tabled her Investigation into the Department of Transport and Planning’s implementation of the zero and low emission vehicle charge. The report details a range of failures in the State Government’s implementation of the road-user charge for electric and plug-in hybrid electric vehicles under the Zero and Low Emission Vehicles Act 2021.
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2023-10-11
Annual Report 2022-2023 now available
The IOI publishes its Annual Report every year, to inform about membership matters, as well as the most important projects, services and developments of the past membership year. The Annual Report 2022/2023 is now available online. Kindly click here to learn more and to read our report.
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2025-04-10
La síndica traslada al presidente Illa la necesidad de disponer de una Administración más eficaz
La síndica de greuges de Cataluña, Esther Giménez-Salinas, se ha reunido el 1 de abril de 2025 con el presidente de la Generalitat, Salvador Illa, para entregarle el Informe al Parlamento 2024.
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2023-09-07
Austrian Ombudsman Board publishes Annual Reports for 2022
The Austrian Ombudsman Board released the English version of its Annual Reports for 2022. The two volumes give account of the AOB’s ex-post control of public administration and the activities of the Austrian National Preventive Mechanism.
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Commissioner for Administration and the Protection of Human Rights (Ombudsman) Cyprus
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2023-12-14
Defence Force Ombudsman Report: Does Defence handle unacceptable behaviour complaints effectively?
The Commonwealth Ombudsman, Iain Anderson, in his role as Defence Force Ombudsman, published his own motion inquiry report, Defending Fairness: Does Defence handle unacceptable behaviour complaints effectively?
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2023-08-24
Provincial Ombudsman Sindh emphasizes on integrated approach for reducing stunting
On 10 August 2023, the Provincial Ombudsman Sindh chaired a meeting on the Program to reduce stunting. Project coordinators from the Livestock & Fisheries, the Agriculture, the Population Welfare, and the Health departments of the Government of Sindh, as well as the DHO Tharparkar, Thardeep and Thar Foundation participated in the meeting, discussing the implementation strategy for recommendations of the study “Assessment of malnutrition (stunting) in district Tharparkar”.
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2023-10-27
Alberta Ombudsman releases Public Report – Own Motion Investigation into Alberta Criminal Code Review Board
Following a complaint, the Alberta Ombudsman launched an own motion investigation to look deeper into whether the CCRB had sufficient rules, policies and procedures in place to ensure administratively fair hearings and decisions.
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2023-09-28
Parliamentary Ombudsman Petri Jääskeläinen presented his annual report for 2022
Parliamentary Ombudsman Petri Jääskeläinen presented his annual report for 2022 to the first Deputy Speaker of Parliament Juho Eerola on Thursday 15 June. In 2022, there were a total of 6,613 complaints. This is the third largest number of complaints ever recorded. The largest number of complaints concerned social welfare, the police, healthcare and criminal sanctions. In the reporting year, 6,857 complaints were resolved.
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2023-09-15
Chief Ombudsman publishes OIA and LGOIMA complaints information January 2023 - June 2023
The Chief Ombudsman Peter Boshier has published his half-yearly data on Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) complaints. The data covers the number of complaints received under each Act for the period 1 January 2023 to 30 June 2023, as well as the number of complaints completed by the Ombudsman during this period.
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2023-10-13
Secretary General Gaby Schwarz meets UN representatives in New York
From 9 – 12 October 2023, IOI Secretary General Gaby Schwarz met high-ranking UN representatives in New York to raise awareness about the important work Ombudsman institutions around the world provide every day and how this work contributes to the UN human rights agenda.
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2023-09-20
Reflecting 10-year term as Victorian Ombudsman
In this fiftieth year of the Victorian Ombudsman, current Ombudsman Deborah Glass reflects on her time in the role in a recent conversation with the Victoria Law Foundation. The 'In Conversation' series, which is hosted by the Victorian Law Foundation, features some of Victoria’s most interesting public legal figures discussing critical issues.
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2023-10-27
Ombudsmen Institutions Safeguard Human Rights
Hon’ble Ombudsman Punjab Major Azam Suleman Khan (Retd.) (Hilal-i-Imtiaz) attended the 3rd General Assembly Meeting of the Organization of Islamic Countries Ombudsman Association (OICOA) held in Turkey from 5 to 6 October 2023.
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2023-11-02
Chief Ombudsman of Thailand received a courtesy call from Ombudsman for Human Rights and Justice of Timor-Leste
On 27 October 2023, Mr. Somsak Suwansujarit, Chief Ombudsman of Thailand, received Mr. Virgilio da Silva Guterres, Ombudsman (Provedor) for Human Rights and Justice of Timor-Leste, during a courtesy visit to the Office of the Ombudsman of Thailand.
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2023-08-31
Invitation to 13th IOI World Conference 2024
The Dutch National Ombudsman, Reinier van Zutphen, is pleased to invite you to the upcoming IOI World Conference in The Hague in The Netherlands, in May 2024.
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2023-08-31
UK Ombudsman speaks out on patient safety following nurse’s murder trial
The Parliamentary and Health Service Ombudsman, Rob Behrens spoke out about the defensive NHS culture prioritising the protection of organisational reputation over patient safety following the conviction of a neonatal nurse.
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2023-08-24
Reminder: International Conference of Ombudsman to be held in Rome
The Difensore Civico della Regione Lazio (Ombudsman of the Lazio Region) is organizing the International Conference of Ombudsman titled "The Role of Ombudsman in the world: Between reality and possibility", which will take place from 21 to 22 September 2023 in Rome. The programme is available now.
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2023-10-19
2023 Conference on "Protecting human rights - approaches to migration and artificial intelligence"
From 9-10 November 2023, the European Ombudsman Network (ENO) will hold a conference on migration and artificial intelligence. Persons interested in participating in the conference are kindly asked to register until 26 October 2023.
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2023-08-24
Reminder: Webinar on Addressing Gender-Based Violence and Harassment
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Addressing Gender-based violence and Harassment: The Ombudsman's Role in Ensuring Women's safety and empowerment" on Tuesday, 29 August 2023 from 10 am - 11:30 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The programme is now available.