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2018-08-21Austria - Report on NPM activities 2017 - EN
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2021-05-07Meeting of the European members of the International Ombudsman Institute chaired by the Catalan Ombudsman
The assembly discussed future challenges and the work carried out during the last two years. Rafael Ribó, until now president of the European Chapter, will hand over to the Greek Ombudsman, Andreas Pottakis.
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2021-10-27Ombudsman signs cooperation agreement with Angolian colleague
A meeting between the Ombudsman of Portugal, Maria Lúcia Amaral, and the Ombudsman of Angola, Antonia Florbela Araújo, was held in Lisbon on 12 October 2021, to hold a working meeting and sign a Cooperation Agreement between the two institutions.
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2018-07-04Australia - Victorian Ombudsman's Recommendations - July 2018
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2023-11-17The Greek Ombudsman investigates the Pylos shipwreck case
An independent investigation is initiated by the Greek Ombudsman on the Pylos shipwreck incident. The Ombudsman, Mr. Andreas Pottakis, addressed two letters to the Commandant of the Hellenic Coastguard requesting a thorough internal investigation on any acts or omissions by Coastguard officers in connection to the tragic incident of 14 June 2023.
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2019-03-28Protection against ill-treatment - NPM Report 2018 - EN
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2011-02-21Guinea Ombudsman visits colleague in Burkina Faso
After Senegal and Mali, the new Ombudsman of the Republic of Guinea, General Facinet Toure, visited the Office of the Ombudsman in Burkina Faso for three days from 8 to 10 February 2011.
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2021-12-07Victorian Ombudsman findings on Department of Health border exemption scheme
The Victorian Ombudsman released her latest Investigation into decision-making under the Victorian Border Crossing Permit Directions. The report shows rather than fairly considering individual circumstances and risks, the exemptions scheme was a blunt instrument that resulted in unjust outcomes, potentially for thousands of people. Some found themselves effectively homeless and caught up in a bureaucratic nightmare. More than 300 complainants told their stories as part of the investigation.
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2020-09-01organic-act-on-ombudsmen
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2017-10-23Australia - Ombudsman SA - Annual Report 2016/2017 EN
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2020-05-26Africa Day 2020 - Message from AOMA President
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2021-03-03Greek Ombudsman – Migration flows and refugee protection – Special report 2017 - EN
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2020-03-18Visas étudiants camerounais : le Médiateur fédéral demande aux autorités de mieux se préparer
Depuis plusieurs années, l’administration belge fait face à un afflux de demandes de visa pour études introduites par des étudiants camerounais. Chaque année, le nombre de demandes augmente et, en été, l’Office des étrangers et l’ambassade belge au Cameroun peinent à rendre les décisions avant la rentrée académique. Sur base des plaintes qu’il a reçues, le Médiateur fédéral a analysé comment l’administration s’organise et a fait des recommandations aux services concernés pour éviter que les problèmes ne se reproduisent.
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2021-11-04PHSO finds Legal Aid Agency processes had unfair outcomes for vulnerable people
The Parliamentary and Health Service Ombudsman (PHSO) published a summary of an investigation which found three vulnerable people living in the UK were locked out of accessing the justice system to challenge deportation orders, because of conflicting government procedures and lengthy delays.
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2021-10-25Launching ceremony of study on “Issues of girls education in Sindh”
The Hon’ble Ombudsman Sindh, Pakistan, Mr. Ajaz Ali Khan, presented the study report on “Issues of Girls Education in Sindh” to the Honourable Chief Minister Sindh on 21 October 2021 at a launching ceremony of research study. The study was sponsored by the International Ombudsman Institute (IOI) and conducted by Sindh Education Foundation (SEF) on the initiative of the Provincial Ombudsman Sindh.
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2019-03-27Queensland Ombudsman: Report on the Brisbane Youth Detention Centre (March 2019)
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2019-03-27The Brisbane Youth Detention Centre Report
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2020-06-09APT - OSCE/ODIHR: Guidance on Monitoring Places of Detention through COVID-19 (June 2020)
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2011-03-02Survey ranks Ombudsman best workplace in Finland
The Office of the Parliamentary Ombudsman of Finland received unexpected publicity when the Finnish Broadcasting Company YLE featured the results of an extensive survey on working conditions conducted by the labour protection authorities in 2002-09.
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2017-08-17Public Services Ombudsman for Wales - Annual Report 2016/2017 EN