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2014-11-04New Powers for Public Services Ombudsman for Wales
From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.
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2014-11-04
FRA publishes report on Roma survey results
Three new reports just published by the EU Agency for Fundamental Rights (FRA) focus on different thematic areas of its Roma survey.
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2014-01-0315. Plenary Session II: Dean M. Gottehrer, Fundamental Elements of an Effective Ombudsman Institution
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2014-04-17
Belgium Pensions Ombudsman - Annual Report 2013 FR
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2013-08-02
Ontario Ombudsman assesses police de-escalation guidelines
Ontario Ombudsman André Marin has directed his staff to conduct a case assessment to determine whether or not an investigation is warranted in the wake of a recent Toronto Police shooting.
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2015-02-27
Workshop - "Making Accountability work for the Citizens: CSOs-State Accountability Engagement" - EN
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2013-10-23
France - Ombudsman City of Paris - Annual Report 2009 FR
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2014-10-21
Ombudsman releases Annual Report 2013
The Annual Report of 2013 summarizes the institution's performance between 01 January 2013 to 31 December 2013 and is structured based on the constitutional mission of the Ombudsperson: protection, monitoring and promotion of human rights and freedoms.
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2015-02-10
Office of the Ombudsman of Ireland - The Ombudsman's Casebook - Issue 2 Winter 2014/15 - EN
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2014-02-10
Ombudsman Sint Maarten - Annual Report 2011 - EN
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2014-10-22
Citizens will be able to look up the status of their complaints on the institution's webpage
The Spanish Ombudsman, Soledad Becerril, has presented a new service that enables members of the public to look up the status of their complaints on the institution’s webpage.
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2014-11-11
Commonwealth Ombudsman releases report on government complaint handling
Government agencies are more focused on resolving complaints and meeting customer expectations than they were 20 years ago, but they still need to improve.
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2014-11-11
Veterans Ombudsman tables Annual Report 2014
The 2012-2014 Annual Report of the Veterans Ombudsman tabled in the House of Commons yesterday reflects an action-packed year.
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2013-10-23
FRA Opinion on Framework Decision on Racism & Xenophobia
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2013-07-03
UK Northern Ireland Ombudsman - Annual Report 2001/2002 EN
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2015-02-12
IOI subsidy application form - regional subsidies - 2014/2015
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2014-11-07
Arlene Brock to present next PHRGE Regional Faculty Colloquium at NUSL
Ms. Arlene Brock, former Ombudsman of Bermuda, Honorary Life Member of the IOI and current Fulbright Scholar at the Northeastern University School of Law (NUSL) will present the next Program on Human Rights in the Global Economy (PHRGE) Regional Faculty Colloquium on Thursday, 13 November 2014 at NUSL, Boston, Massachusetts.
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2014-11-04
Ombudsman New South Wales releases Annual Report 2013/2014
While statistics do not provide a full picture of the Ombudsman’s work, they do show that the office continues to deal with a large number of matters. This year, the Ombudsman received 35,456 complaints and notifications.
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2014-11-04
Public Services Ombudsman publishes annual health complaints report
The Scottish Public Services Ombudsman, Jim Martin, published the institution's annual complaints report for 2013-14 about the NHS in Scotland.
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2015-02-09
Ontarion Ombudsman: OMLET Report - Facts & Highlights