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2024-02-15Ombudsman calls on EU Transparency Register Secretariat to improve how it investigates complaints
The Ombudsman has asked the EU Transparency Register’s Secretariat to carry out more thorough and meaningful investigations when it comes to public complaints concerning alleged breaches of the code of conduct by registered organisations.
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2024-02-15
The Commonwealth Ombudsman published an investigation report “Taking Liberties”
On 7 February 2024, the Commonwealth Ombudsman, Iain Anderson, published an investigation report, ‘Taking Liberties’, focussing on whether the Department of Home Affairs and the Australian Border Force has appropriate policies and procedures in place to ensure unlawful non-citizens are removed from Australia in a timely way.
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2024-02-15
Veterans Ombud Releases Update on Letter To Minister of Veterans Affairs Regarding Merlo Davidson Settlement
Veterans Ombud Colonel (Ret’d) Nishika Jardine released an update about the actions Veterans Affairs Canada (VAC) took to resolve unfairness in the way it was reducing disability pensions for some Merlo Davidson class action settlement claimants.
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2021-01-07
Erica Smith-Penn appointed Complaints Commissioner
Mrs. Erica R. Smith-Penn has been appointed Complaints Commissioner effective January 1, 2021. His Excellency the Governor Augustus Jaspert appointed Mrs. Smith-Penn to the post after consultation with the Premier and the Leader of the Opposition in accordance with section 110(2) of the Virgin Islands Constitution.
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2021-01-07
Deputy-Ombudsman Sakslin gave decisions on child protection
Maija Sakslin, Deputy-Ombudsman has proposed compensation for a child who was sexually exploited by a child welfare institution employee. The foster care unit and the municipality had acted appropriately to investigate the offence and to make the perpetrator liable after the incident.
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2011-01-31Annual Report 2010
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2012-04-04
Pakistan Federal Ombudsman - Annual Report 2009 EN
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2013-02-22
CPT 22nd General Report - November 2012
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2013-02-22
CPT 22nd General Report - November 2012
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2024-02-08
Malawi President assents to Ombudsman Amendment Bill
The President of the Republic of Malawi, Lazarus Chakwera, has assented to the Ombudsman Amendment Bill, effective 1 February 2024. Ombudsman Grace Malera hailed the Malawi Leader for signing the Bill into law which among other things provides clarity on the broadened mandate of the Office in terms of which organs of government can be investigated.
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2024-02-08
The Ombudsman of the Republic of Angola receives the Ambassador of the EU in Angola
The Ombudsman of the Republic of Angola, Mrs. Florbela Rocha Araújo, received the Ambassador of the European Union (EU) accredited in Angola, Mrs. Rosário Bento Pais. At the hearing held on 30 January 2024, the Ombudsman requested the support of the EU for the materialization of virtual hearings throughout the country, to increasingly publicize the role of the institution in defending the rights, freedoms, and guarantees of citizens.
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2024-02-08
Defensoría del Pueblo reporta aumento significativo de quejas por cobros indebidos y condicionamiento de matrícula escolar entre 2022 y 2023
Los casos registrados se incrementaron en casi un 50 % en ambos periodos. La región Ayacucho pasó de reportar 16 quejas durante 2022 a 148, en 2023. Como parte de la campaña #AlColeSinBarreras se reitera a la ciudadanía que el proceso de matrícula escolar en colegios públicos es gratuito.
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2024-02-08
Mr. David Robinson appointed to the position of Deputy Ombudsman, Office of the Ombudsman of Western Australia
The office of the Ombudsman is very pleased to announce the appointment of Mr. David Robinson to the position of Deputy Ombudsman. Mr Robinson has previously served as the Acting CEO and Director Operations over a period of 8 years employment with the Corruption and Crime Commission.
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2024-02-08
Defensor del Pueblo fortalece difusión de DDHH a través de mesas comunitarias
El Defensor del Pueblo realizó el tercer encuentro de las mesas comunitarias, actividad que tiene la finalidad de mantener un acercamiento entre el organismo y los distintos sectores de la sociedad.
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2024-02-08
Jeunes ambassadeurs des droits : Signature d'une convention triennale en région Occitanie pour le programme JADE
Mardi 30 janvier 2024, Claire Hédon, était à Montpellier pour conclure une nouvelle convention de partenariat avec la région Occitanie pour le programme des Jeunes ambassadeurs des droits et de l’égalité (JADE). Le programme JADE est le programme éducatif du Défenseur des droits qui sensibilise les enfants et les jeunes à leurs droits dès le plus jeune âge.
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2024-02-08
Primes énergie : le Médiateur fédéral demande que des leçons soient tirées des problèmes résultant des mesures énergétiques
Entre la fin de l’année 2022 et décembre 2023, le Médiateur fédéral a enregistré pas moins de 1700 plaintes concernant les primes énergie. Jamais auparavant, il n’avait reçu autant de plaintes concernant une même problématique en relativement peu de temps.
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2020-12-23
Season’s greetings and a happy new year
The IOI General Secretariat wishes you all a festive holiday season and a happy New Year!Le Secrétariat général vous souhaite d'excellentes fêtes de fin d'année et une très bonne année !¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2015-10-23
Ombudsman Western Australia - Annual Report 2014/2015 - EN
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2020-12-15
La Commissaire recommande que chaque ministère dépose un plan pour l’amélioration des services en français
La Commissaire aux services en français de l’Ontario, Kelly Burke, recommande à la province d’apporter des améliorations à la planification de l’offre de services en français. Elle recommande à chaque ministère de produire des plans de services en français.
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2020-12-14
Chief Ombudsman says Auckland Prison has to change
New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.