Search for
Your search results for „x”
-
2024-03-21New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
-
2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
-
2021-03-18
Ombudsman of Hong Kong announces the launch of two direct investigations
On 18 March 2021, the Ombudsman of Hong Kong, Ms Winnie Chiu, announced the launch of two direct investigations to examine the Government’s control of illicit fuelling activities as well as the Civil Aviation Department's regulation of paragliding activities.
-
2021-03-17
Online presentation of Comparative Study on American Ombudspersons
The Defensoría del Pueblo (Ombudsman) of Buenos Aires invites all interested parties to the presentation of its Comparative Study of Ombudsperson Institutions throughout the American Continent. Among others, this study examines the framework, structure, functions, and public relations of 135 Ombudsman Offices throughout the American Continent. The discussion, which will be held on 22 March 2021, is now open for registration!
-
2021-03-03Spain - Defensor del Pueblo Andaluz - Annual Report 2017 - ES
-
2013-03-01
Spain Defensor del Pueblo - Annual Report Summary 2011 EN
-
2021-03-25
Andorra - Raonador del Ciutadà - Annual Report 2019 - CA
-
2021-03-12
Best Practice Paper on “Giving Voice to Mental Health Patients” now available
The IOI is pleased to present the next issue of its Best Practice Paper series (BPP). Issue 5 puts a focus on the rights of mental health patients, especially those who are involuntarily detained in psychiatric facilities or required to take medical treatment. The BPP is based on observations made by the Ombudsman of Alberta and the British Columbia Ombudsperson.
-
2021-03-10
Persistent challenge: violence against women
Women in Europe continue to face widespread harassment and violence. Many limit where they go and whom they meet out of worry of being attacked. And when attacked, they often do not report it. These are some of the findings of the Fundamental Rights Agency’s (FRA) recent survey into people’s experiences with different types of crimes. On International Women’s Day, FRA calls for better support for women to ensure they can access their rights.
-
2021-03-10
Covid-19 - Ombudsman alerts the Government to delays in attributing support to companies
The Ombudsman sent a letter to the Secretary of State for Social Security and to the Deputy Secretary of State and for Fiscal Affairs, in which she requested that efforts be made in order to overcome the situation experienced by companies that have been awaiting, for several months now, attribution of extraordinary support for progressive recovery of activity, wherein the justification for the delay lies in the dynamics of articulation between the Institute of Social Security, IP and the Tax and Customs Authority.
-
2021-03-10
Story of a person who crossed the border of Lithuania: actions equivalent to detention, hunger and harsh behavior
The shocking story of the experience of a person who crossed the border of Lithuania reached the Seimas Ombudsman Augustinas Normantas: “I was detained while trying to obtain asylum and did not get an explanation for what reasons my freedom was restricted”. According to the person, the compulsory isolation procedure was more reminiscent of detention, since he was not provided with information in the language he could understand and his requests to isolate in a chosen place of residence were not taken into account.
-
2012-12-06
FRA Report Access to Justice December 2012 EN
-
2021-03-09
2020 Annual Report: 142 Recommendations for Stronger Human Rights Protection
Ombudswoman Lora Vidović has submitted to the Croatian Parliament her annual report for the year 2020 containing an analysis of the issues faced by the citizens in the exercise of their human rights and incidences of discrimination. Its value lies especially in its 142 recommendations, mostly issued to the competent state administration bodies and aimed at achieving stronger human rights protection in virtually all areas of life.
-
2021-03-08
Journée internationale des femmes 2021: pour une justice équitable, accessible et plus sûre pour les femmes
Pour la première fois, 41 organismes de monitoring du monde entier ont rejoint l'APT à l'occasion de la Journée internationale des femmes afin de demander une action gouvernementale soutenue pour protéger les droits des femmes en prison. Cette déclaration aborde les risques de discrimination, d'abus et de mauvais traitements auxquels sont exposées les femmes en prison dans le monde entier.
-
2013-03-11
Report: Spirit matters - Aboriginal People and the Corrections and Conditional Release Act
-
2024-03-14
The Ombudsman announces direct investigation report on “Regulation of Licensed Swimming Pools by Food and Environmental Hygiene Department”
On 7 March 2024, the Ombudsman Ms. Winnie Chiu, held a press conference announcing the results of the direct investigation report on "Regulation of Licenced Swimming Pools by Food and Environmental Hygiene Department".
-
2024-03-14
A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974
On 8 March 2024, the NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector was tabled in Parliament. The special report under section 31 of the Ombudsman Act 1974 is an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems across the NSW public sector.
-
2024-03-14
Ombudsman engages Government on farm input subsidy investigation findings
The Office of the Ombudsman has presented to the Ministry of Agriculture, preliminary findings of its Systemic Investigation on the Implementation of the Affordable Inputs Programme for the 2022/23 and 2023/2024 growing seasons. Ombudsman Grace Malera led a team from her Office to interface with Agriculture Minister Sam Kawale, Ministry Officials and others from the Smallholder Fertilizer Revolving Fund of Malawi.
-
2024-03-14
Bilateral discussion between the Commissioner for Fundamental Rights and the Romanian People’s Advocate
Dr. Ákos Kozma, Commissioner for Fundamental Rights of Hungary, paid an official visit to Bucharest on 18 January 2024, where he had a meeting with the Romanian People’s Advocate, Ms. Renate Weber.
-
2024-03-14
Falta de personal y de reactivos complican atención oportuna a pacientes con dengue en hospital de Huarmey
La oficina de la Defensoría del Pueblo en Áncash demandó la intervención inmediata de la Dirección Regional de Salud (Diresa) ante la grave situación de falta de personal y de insumos por la que viene atravesando el Hospital de Apoyo de Huarmey, lo que impide atender de manera eficiente la gran cantidad de pacientes contagiados por dengue que ingresan semanalmente a dicho nosocomio.