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2016-01-04Ontario Ombudsman reports progress in municipal transparency
A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said when she released the Office’s latest report.
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2016-01-04omlet15-final-en
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2016-01-04
NSW_Policy_Internal-Audit-Charter_Sep14
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2015-12-23
IOI Audit Guidelines - Official_PDF
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2015-12-22
Western Australia Ombudsman hosts delegation from Ombudsman Republic Indonesia
In December 2015, the Western Australian Ombudsman hosted two staff from the Office of the Ombudsman of the Republic of Indonesia (ORI) for a one week internship as part of the Indonesian/Australian Ombudsman Linkages and Strengthening Program. This follows the Office hosting a senior delegation from the office of the ORI in September 2015.
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2015-12-22
law no- 05 l-019 on ombudsperson
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2015-12-22
IOI Audit Guidelines - Official_Doc
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2015-12-22
IOI Audit Guidelines - Official
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2015-12-21
Programme
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2015-12-18
POA Newsletter December 2015
The Pacific Ombudsman Alliance (POA) issued its latest Newsletter for December 2015. The full Newsletter is available here.
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2015-12-18
Pacific Ombudsman Alliance - Network News (December 2015)
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2015-12-17
International Forum and Training Workshop_Leaflet
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2015-12-15
FRA Report: Violence against children with disabilities (Summary)
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2015-12-10
A review into the quality of nhs complaints investigations
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2015-12-02
Community faces separation after only chance to remain together was squandered
An investigation by the Parliamentary and Health Service Ombudsman has found that a small, tight-knit community was denied the chance to stay together due to a catalogue of errors by High Speed Two Limited (HS2 Ltd). A group of six families, from Staffordshire, whose homes were set to be destroyed because they were on the HS2 route, fell victim of a number of failings by HS2 Ltd over two years, placing them under severe stress and worry, hugely impacting their home lives, jobs, careers and health.
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2015-12-02
Ombudsman`s Speech on Developing Advocacy Services to Oireachtas Health and Children Committee
Irish Ombudsman and Second Vice-President of the International Ombudsman Institute, Peter Tyndall, was invited before the Irish Parliament to give his views on developing advocacy services to improve patient safety and standards in the health service.
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2015-12-02
The Spanish Ombudsman visits Zaatari Refugee Camp in Jordan
A first-hand account by the Defensora del Pueblo, who visited Zaatari refugee camp with the ambassador of Spain in Jordan and Carmen Comas-Mata (Office of the Ombudsman).
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2015-12-02
Reflections from the outgoing Chief Ombudsman and former IOI President
This is my last month in the role as Chief Ombudsman. Last week I received this Christmas note from a prisoner. The heartwarming message made me reflect on the people I have served, and the way my staff and I have performed our functions.
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2015-12-02
Veterans Ombudsman Canada: Veterans’ right to disclosure and to know reasons for decisions – follow-up report (June 2015)
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2015-12-02
Ombudsman des Vétérans : Le droit des vétérans à la divulgation et de connaître les motifs des décisions – le rapport de suivi (Juin 2015)