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2015-11-04Challenges to jurisdiction
Ombudsman offices can face particular challenges when the executive government seeks to change the Ombudsman’s jurisdiction in a way that might limit the office’s ability to function effectively, or impact its independence.
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2022-03-23
IOI Delegation visits Hungarian-Ukrainian border
A delegation of the Board of Directors of the European Region of the International Ombudsman Institute (IOI) is embarking on a two-day visit to Hungary, from the 16th to the 18th of March, responding to the invitation of the Commissioner for Fundamental Rights of Hungary, Akos Kozma.
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2013-09-10
Ombudsman Kenya will host African Ombudsman’s Colloquium
The Office of the Ombudsman (Commission on Administrative Justice) Kenya will convene the upcoming Regional Colloquium for African Ombudsman Institutions under the theme of “Repositioning the Ombudsman: Challenges and Prospects for African Ombudsman Institutions.”
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2021-02-25law-on-the-seimas-ombudsmen-eng viii-950 2018
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2018-10-22
IGT Report - Review into ATO's Fraud Control Management (June 2018)
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2021-03-15
Latvia - Ombudsman Strategies for the years 2011 to 2013 (2011) - EN
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2013-08-13
New Ombudsman elected
Professor José de Faria Costa was elected by Parliament as the new Portuguese Ombudsman (Provedor de Justiça) on 24 July 2013 and succeeds former Ombudsman Judge Alfredo José de Sousa in this office.
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2022-03-14
Ombudsman laid the 2021 Annual Report before the Parliament
On 4 March 2022, Ms. Sabina Aliyeva, the Commissioner for Human Rights (Ombudsman) of the Republic of Azerbaijan, spoke in the Parliament, presenting her Annual Report for 2021 on the protection of human rights in the Republic of Azerbaijan.
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2022-04-07
Ombudsman criticises care home for not providing records of how it spent resident’s money
The Local Government and Social Care Ombudsman looks at individual complaints about adult social care services in England, regardless of whether that care is paid for or arranged by a local authority or privately. Where its finds fault that has caused injustice, the ombudsman makes recommendations to put things right for the individual, as well as recommendations to improve services for everyone. An Adverse Findings Notice is published in the very rare cases where the ombudsman is not satisfied an independent care provider has carried out its recommendations.
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2021-04-20
Norway - NPM Report 2019 - EN
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2022-03-10
Awareness campaign on role and mandate of Ombudsman Khyber Pakhtunkhwa
The Ombudsman, Khyber Pakhtunkhwa, Pakistan participated in an awareness campaign on the role, mandate, jurisdiction, and importance of the OmbudsmaniInstitution. The campaign was organized by the Ombudsman Secretariat and co-sponsored through the IOI's rgional subsidies program.
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2019-08-16
Report Defences policies for receiving and responding to reports of abuse
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2013-02-20
Information request
The Ombudsman for Bermuda kindly asks member institutions for help and information regarding the establishment of an independent Office of Contractor General or Procurement.
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2022-03-22
Ombudsman Thailand presents executive summary of Annual Report 2021
During the 2021 financial year, the Ombudsman received a total of 4,866 complaints. After fact-finding, decisions and recommendations to relevant government agencies were issued on 2,675 of these complaints. The remaining 2,191 complaints are still under investigation.
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2018-08-16
Protecteur du Citoyen - Annual Report 2014/2015 - EN
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2022-07-19
Compte rendu de décisions – Réunion du Conseil d’administration (novembre 2021)
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2019-05-27
Ombudsman of the Cayman Islands -Year in Review - 2018
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2022-05-20
Ombudsman of Montreal - Investigation report and recommendations on homelessness among Indigenous and Inuit persons in the Milton-Parc area in Montreal - 2022 - EN
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2014-02-26
Complaints resolved and received by the Ombudsman set new records
Not one complaint had been pending for longer than a year at the office of the Parliamentary Ombudsman of Finland at the end of 2013. The number of incoming complaints during the year was again a record, over 5,000.
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2021-02-23
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