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2020-07-13Slovakia - Public Defender of Rights' Special Report on Foreign Police Services - July 2020
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2017-12-12
the-constitution-of-the-republic-of-malawi
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2022-02-21AROC Webinar on complaint handling
In an ongoing needs assessment, the African Ombudsman Research Center (AORC) has identified complaint handling as one of the training priorities required by African Ombudsman. In responding to this need, AORC will offer a webinar on “Complaint Handling” for African Ombudsman and their staff on 8 March 2022. Save the date.
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2018-02-15
Macao - CCAC - Annual Report 2015 - EN
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2022-04-05
AORC Webinar - Managing Evidence - Concept Note and Speaker Information
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2019-07-25
China - Ombudsman Hong Kong - Annual Report 2019 EN
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2015-11-09
Croatian People’s Ombudswoman visits Austrian Ombudsman Board
Ombudswoman Lora Vidović followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices.
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2018-12-10
The Thom Review
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2013-07-02
New IOI Secretary General was appointed
On 1 July 2013 Dr. Günther Kräuter took office as Member of the Austrian Ombudsman Board and was appointed IOI Secretary General by the Austrian Ombudsman Board in its inaugural session.
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2022-02-03
Human rights in places of detention – how Poland is implementing recommendations the international bodies for the prevention of torture
National Mechanism for the Prevention of Torture visited some places of detention that had been visited by the SPT and CPT delegations during their last periodic visits (in 2017 by the CPT and in 2018 by the SPT). The NMPT visits were thematic ones and focused on verifying the recommendations of the monitoring bodies.
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2018-10-18
Serbia - Protector of Citizens - Annual Report 2010 - EN
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2022-03-04
ECRI Preventing and combating anti-muslim-racism and discrimination
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2018-10-18
Serbia - Protector of Citizens - Annual Report 2015 - EN
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2019-09-24
Summary of Decisions - New York (USA) 2013
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2022-02-10
Le nouveau Médiateur du Faso prend langue avec ses prédécesseurs
Le Médiateur du Faso, madame Fatimata SANOU/TOURE accompagnée de ses plus proches collaborateurs a entamé ce vendredi 04 février 2022 une série de visite de courtoisie aux anciens Médiateurs du Faso. Cette sortie l’a conduite respectivement chez madame Amina Moussou OUEDRAOGO qui a dirigé l’institution de 2005 à 2011 et chez madame Alima Déborah TRAORE qui a été aux commandes de 2011 à 2017.
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2022-01-24
Complaints handling principles approved by the Assembly
On 19 January 2022, the Northern Ireland Assembly approved the complaints handling Statement of Principles from the Northern Ireland Public Servises Ombudsman (NIPSO). The six principles set out the basic approach public bodies should take when dealing with complaints from members of the public.
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2022-07-20
ENNHRI Report - Strengthening Human Rights Accountability at Borders (July 2022)
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2021-03-29
Ombudsman Hong Kong announces results of investigation into Government’s handling of misconnection of private building sewers to stormwater collection systems
On March 29, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the Government’s handling of misconnection of private building sewers to the stormwater collection system (referred to as “sewer misconnection”) and has made eight recommendations for improvement having regard to the inadequacies found on the part of the Buildings Department (BD) and the Environmental Protection Department (EPD).
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2019-12-20
IOI statement in support of the Public Protector of South Africa (May 2016)
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2013-03-01
The Watchdog – February 2013
The Office of Ontario Ombudsman André Marin published its monthly Newsletter “The Watchdog”. The February issue informs about the Ombudsman’s investigation into the Ontario’s services for adults with developmental disabilities.