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2021-05-31L’Ombudsman recommande une refonte du système « compliqué, surchargé » de surveillance des ambulances pour protéger la sécurité des patient(e)s
L’Ombudsman de l’Ontario, Paul Dubé, a préconisé aujourd’hui au ministère de la Santé d’améliorer ses processus d’enquête sur les plaintes concernant les services d’ambulance, dans un rapport qui révèle un système compliqué, surchargé, et complètement inadéquat.
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2021-05-31Service Complaints Ombudsman for the Armed Forces Annual Report 2020 published
The Service Complaints Ombudsman for the Armed Forces (SCOAF) Annual Report 2020 was laid in Parliament today. The report is the fifth report to cover the work of the Service Complaints system and the Ombudsman’s office. There have been a number of improvements to the reformed Service Complaints system. However, the Ombudsman once more finds that the system is not yet efficient, effective and fair.
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2021-05-31Eight Ways Ombuds Institutes Can Contribute to the SDGs
IOI Individual member Maaike de Langen published a new article on how Ombudsman Institutions can contribute to the achievement of the Sustainable Development Goals.
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2021-07-30Cyprus - Summary of the Statement of the Commissioner for Administration and the Protection of Human Rights regarding the speech that promotes racism and xenophobia - EN
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2021-09-29FRA Fundamental Rights Forum 2021
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2021-09-29Hui-Jung CHI, Mei-Yu WANG, Chu-Fang CHANG, and Ta-Hua YEH
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2021-07-29Public Services Ombudsman for Wales - The investigation of a complaint against Cwm Taf Morgannwg University Health Board - EN
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2021-05-28Chief Ombudsman investigating New Zealand’s Department of Corrections
New Zealand Ombudsman Peter Boshier has begun an investigation into how the Department of Corrections has responded to repeated calls for reforms aimed at improving conditions for prisoners.
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2021-05-2812th World Conference successfully hosted by the Irish Ombudsman
The office of the Ombudsman of Ireland successfully hosted the 12th World Conference of the International Ombudsman Institute (IOI) from 26 – 27 May 2021. Unfortunately, due the Covid-19 pandemic conference delegates were not able to come together and meet in Dublin in persons as originally planned. However, the Irish host delivered a professional online event, which made sure that participants enjoyed the full conference experience with remarkable speakers, interesting workshops and a wide possibility for exchange and shared learning.
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2021-05-28Canadian Council of Parliamentary Ombudsman calling for cautious approach to vaccination certification schemes
The Canadian Council of Parliamentary Ombudsman (CCPO) issued a guidance document today aimed at provincial and territorial public sector organizations under the jurisdiction of Ombudsman across the country. This includes agencies and government ministries providing services such as public education, housing, and health services.
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2021-05-27Webinar on systemic investigations – save the date
Join us for our next webinar and learn about systemic investigation, which will be hosted be the African Ombudsman Research Centre (AORC) in collaboration with the International Ombudsman Institute (IOI) on 8 June 2021. This Webinar will be an excellent opportunity to enhance the capacity of Ombudsman throughout the world in their tasks relating to systemic investigations.
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2021-05-27Control Yuan 90th Anniversary Symposium on Practices and Prospects for Supervisory Power
2021 marks 90 years since the establishment of the Control Yuan, and on April 30, this anniversary was celebrated with a symposium comprising four panels: “Constitutionalism and Supervision,” “Supervisory Power and Legal Due Process,” “Supervision and Justice,” and “The Past of the Supervisory System and the Future of Human Rights.”
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2021-05-27Police stops in Europe: everyone has a right to equal treatment
A new paper by the EU Agency for Fundamental Rights (FRA) reveals the differences between people’s experiences with police stops. It shows that Black people, Asians and Roma are still more likely to be stopped and searched by police, which also affects their trust in policing. FRA will continue providing EU countries with data and guidance to support them in ensuring their policing practices respect people’s fundamental rights.
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2021-05-27Ombudsman publishes "pandemic notebooks"
The Ombudsman's Office is publishing a small collection entitled "pandemic notebooks", three studies on the extraordinary times we live in. The first focuses on the general topic of education; the second on homelessness; and the third reflects on rule of law problems.
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2021-05-27NIPSO publishes overview report on restrictive practices in schools
The Northern Ireland Public Services Ombudsman (NIPSO) published an overview report into the use of restrictive practices in Northern Ireland school, covering the varioius recurring themes in relation to restrictive practices in school identified by NIPSO’s maladministration investigations.
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2021-05-27The Art of the Ombudsman: leadership through International Crisis
Parliamentary and Health Service Ombudsman Rob Behrens was pleased to present a new study at the IOI World Conference: The Art of the Ombudsman: leadership through international crisis. The study sets out the findings of an international research project initiated by Rob with support from the International Ombudsman Institute and the University of Glasgow.
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2021-09-28Rhita Bousta / Préface de Jacques Cailloss / Collection : Logiques Juridiques, Espagne
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2021-09-28Governor Khyber Pakhtunkhwa Shah Farman is being presented the Annual Report by Ombudsman Syed Jamal Ud Din Shah
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2021-05-26Ombudsman for Children’s investigation into the living conditions of children living on a local authority halting site
On Monday, May 24, the Ombudsman for Children’s Office (OCO), published No End in Site; An investigation into the living conditions of children living on a local authority site. The OCO met with families and visited the site on three occasions, observing the very basic conditions, which have been in place since the site was established in 1989.
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2021-09-27The Seimas Ombudsman Augustinas Normantas