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2018-06-07Victorian Ombudsman to re-investigate insurers’ handling of workers compensation claims and WorkSafe oversight
Victorian Ombudsman Deborah Glass has begun a follow up investigation to her previous Investigation into the management of complex workers compensation claims and WorkSafe oversight. In that 2016 investigation, she found that Victoria’s workers compensation scheme had failed some particularly vulnerable people.
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2018-06-05
Ararteko publishes conclusions of IOI international workshop in Vitoria-Gasteiz
Ararteko has finalized the conclusions of the IOI international workshop that it hosted in Vitoria-Gasteiz on 16-17 May 2018 and is making them here available to all IOI member institutions. The topic of the workshop was "Good Environmental Governance: The Role of Ombuds Institutions in Protecting Environmental Rights".
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2015-09-15
Ombudsman to examine complaints about private nursing homes
The public can now bring complaints about private nursing homes to Ombudsman Peter Tyndall. From 24 August 2015 the Ombudsman has had his powers extended so that he can independently examine complaints about private nursing homes in receipt of public funding under subvention or through the Nursing Home Support Scheme (also known as ‘Fair Deal’).
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2018-06-05IOI_International Workshop_Vitoria-Gasteiz_2018_Conclusions
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2018-06-11
Homeless family left in crowded conditions while council delayed making decision
A mother and her five children were accommodated in a damp and mouldy single bedroom, too small for the number of people, by Ealing council while it took too long to decide their homelessness status. A Local Government and Social Care Ombudsman investigation found the council’s delays added three months onto a six month stay in the unsuitable accommodation.
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2016-10-31
Commonwealth Ombudsman - Annual Report 2015/2016 - EN
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2018-05-30
Ombudsman opens new family room at Mater hospital
Ombudsman Peter Tyndall Monday opened a new family and patient room at the Mater Hospital, Dublin. The family room is part of the Mater’s “end of life” care service and will give families who are losing a loved one a quiet, comfortable and private space where they can also stay the night.
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2018-04-04
Forum for the creation of an NPM database at the Austrian Ombudsman Board
On 27 and 28 March 2018, the Council of Europe, the European Union Agency for Fundamental Rights (FRA) and the Austrian Ombudsman Board organized a forum with representatives from NPMs of six European countries and international and European experts. The topic was the possible creation of a databank for the exchange of national standards in places of detention and NPM recommendations.
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2018-05-28
Commonwealth Ombudsman released NDIA report
Commonwealth Ombudsman Michael Manthorpe released a report on the 15 May 2018 into the National Disability Insurance Agency’s (NDIA) handling of reviews of decisions under the National Disability Insurance Scheme Act 2013. The report discusses systemic issues highlighted by complaints and stakeholder feedback including significant backlogs, delays in decision making and poor communication practices.
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2018-07-06
4th IOI Workshop for NPMs - Strengthening follow-up NPM recommendations - Draft Programme
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2018-05-24
Ombudsman meets colleagues from Poland and other Baltic states
On 21-22 May, Ombudsman, head of Children Rights Division and lawyer of Prevention Unit meet Children Ombudsmen of Poland and Lithuania and representatives of the Chancellor of Justice Office of Estonia. Such meetings happen annually and participants discuss topical children rights issues in Poland and Baltic states.
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2018-02-16
Síndic de Greuges de Catalunya - Informe Anual 2016 - ES
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2017-07-18
Seimas Ombudsmen's Office - Annual Report 2016 - Summary EN
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2012-04-05
Netherlands National Ombudsman - Annual Report Summary 2009 EN
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2018-04-16
Latvia - Ombudsman - Annual Report 2017 (Summary) - EN
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2014-02-06
Ombudsman Ontario - Annual Report 2007/2008 - EN
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2016-05-19
IOI Annual Report 2014/2015 (EN / FR / ES)
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2018-04-13
Conflict resolution at universities: Ombudsman mediation as a tool? (Josef Leidenfrost, Austria)
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2023-07-25
Press Release - Sand Mining
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2019-04-09
CNDH - Annual Report 2012 - ES