Search for
Your search results for „office”
-
2022-03-22Ombudsman Thailand presents executive summary of Annual Report 2021
During the 2021 financial year, the Ombudsman received a total of 4,866 complaints. After fact-finding, decisions and recommendations to relevant government agencies were issued on 2,675 of these complaints. The remaining 2,191 complaints are still under investigation.
-
2019-11-20
Latest edition of the newsletter “The Ombudsman” published
The Australian and New Zealand Ombudsman Association (ANZOA) has just released the latest edition of its newsletter ‘The Ombudsman’. This newsletter includes different examples of the work that Ombudsman offices across Australia and New Zealand are doing.
-
2021-04-20Norway - NPM Report 2019 - EN
-
2014-04-29
Commonwealth Ombudsman released report into service delivery complaints about Centrelink
The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.
-
2017-12-06
Provincial Ombudsman Punjab - Annual Report 2013 - EN
-
2015-02-11
Ombudsman’s staff members participated in the round table on the elimination of domestic violence against women
Ombudsman’s staff members participated in a round table where the final report on a survey studying the features and causes of Domestic Violence (DV) against women in Azerbaijan was presented to the corresponding authorities and the public. The representatives of the Ministry of Health, Public Health and Reforms Center of Azerbaijan, the Office of the Ombudsman and the State Committee for Family, Women and Child Issues participated at this event.
-
2014-11-17
A well-functioning local government
The upcoming municipal elections in Poland created a good opportunity to discuss the problems faced by residents of communes, districts and voivodeships. For this purpose, the Human Rights Defender has created a second index of problems developed on the basis of requests and complaints received by the Office of the Human Rights Defender.
-
2016-04-29
Investigations training held in Vanuatu
The Offices of the Commonwealth and NSW Ombudsman recently worked in partnership to develop and present a three-day training program in Vanuatu in April 2016 on “Strengthening Skills in Administrative Investigations”.
-
2022-03-18
AORC webinar: Seeking higher ground - values and ethics of the Ombudsman
The African Ombudsman Research Centre (AORC) invites you to attend a webinar on “Seeking higher ground – values and ethics of the Ombudsman” to be held on 30 March 2022. This facilitated discussion will discuss whether there is a need for a general code of ethics for Ombudsman and promoting ethics and accountability in government and Ombudsman institutions.
-
2012-12-14
Expansion of ombudsman's authorities discussed
Ombudsman of Ontario, Andre Marin called for the Province of Ontario to give his office the authority to oversee institutions in the so-called MUSH sectors. They include municipalities, universities, school boards, hospitals, nursing homes and long-term care facilities, police services and children's aid societies.
-
2023-11-07
Western Australian Ombudsman – Procedures for High Risk and Priority Complaints
-
2018-10-22
IGT Report - Review into ATO's Fraud Control Management (June 2018)
-
2022-02-25
Ombudsman publishes special report on bus service communications
The Ombudsman is pleased to present her special report on “Bus Service – Communications”, which was tabled in the House of Assembly on 18 February 2022. The Department of Public Transportation (“DPT”) agreed to the Ombudsman’s recommendations, to improve its way of approaching communications about the Bus Services.
-
2021-02-23
legal-foundations
-
2022-07-19
Resumen de las decisiones – Reunión de la Junta Directiva (noviembre 2021)
-
2020-12-15
BC Ombudsperson: Complaint Handling Guide – Setting up Effective Complaint Resolution Systems in Public Organizations (Dec. 2020)
-
2019-08-16
Report Defences policies for receiving and responding to reports of abuse
-
2015-11-04
Challenges to jurisdiction
Ombudsman offices can face particular challenges when the executive government seeks to change the Ombudsman’s jurisdiction in a way that might limit the office’s ability to function effectively, or impact its independence.
-
2022-01-13
Veterans Ombud - Annual Report 2010/2011
-
2021-10-29
Ombudsman Québec - Special Report on Access to Residential Resources for Elderly People (Oct. 2021)