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  • 2024-10-03

    PCC present paper on Stakeholders meeting of PCRC Surulere

    The Lagos State Office of the Public Complaints Commission participated in the September 2024 Division Stakeholders meeting of the Police Community Relations Committee (PCRC), Surulere Local Government. The monthly meeting tagged: The Role of Corporate Organizations and Individuals to Community Safety and Development, took place at the Bode Thomas Police Station in the Local Government.

  • 2024-10-17

    Mediation Case: Lands Department attentive to public concern with prompt actions to address risk of tree collapse

    A village resident was concerned about the condition of the trees on the government land nearby, particularly a large tree adjacent to his house, which had grown taller and taller with its trunk leaning more significantly. The Ombudsman’s Office sympathised with his long-standing concern, given that tree collapse had caused casualties time and time again in the past.

  • 2015-02-24

    Report - Neither Impartial Nor Fair - Iowa Office of Ombudsman - EN

  • 2024-11-07

    Ombudsman in annual file audit

    The Office of the Ombudsman in Malawi is conducting its annual file updating and audit exercise. According to Administration Officer Gracious Chirambo this is done in compliance with Government Directives, laws and policies.

  • 2015-12-18

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  • 2014-03-31

    Defensora del Pueblo wants to strengthen electricity consumers’ rights

    The Ombudsman Office has recommended the Government that consumers struggling to pay for electricity may be able to make allegations, that they are allowed to split the debt and the Administration’s intervention in situations of vulnerability.

  • 2024-10-03

    Cook Islands Ombudsman celebrates 40th anniversary

    The Office of the Cook Islands Ombudsman celebrated its 40th anniversary on 26 September 2024. The Ombudsman hosted a celebration event to mark the occasion, and to recognise the service of previous Ombudsman and their families.

  • 2024-10-17

    South Australian Ombudsman's 2023-24 Annual Report tabled in parliament

    The South Australian Ombudsman’s 2023-24 Annual Report was tabled in parliament on Tuesday 15 October 2024. The Ombudsman, Ms Emily Strickland, reported a five per cent increase in the number of complaints received – rising to just over 4600. More than 180 complaints were resolved by agreement including through the use of statutory conciliation powers.

  • 2024-10-25

    Ombudsman challenges public offices on ethics

    Ombudsman Grace Tikambenji Malera has challenged Public Officers in the country to exercise their duties and functions in a proper, fair, just, reasonable and lawful manner; further to accounting for their decisions or actions. Malera made the call in a presentation she made during a webinar organized by the University of Malawi (Unima).

  • 2024-10-10

    Forging connections in Red Deer

    September was an eventful month for the Alberta Ombudsman’s office, highlighted by the release of their 57th Annual Report and a meaningful trip to Red Deer. This journey, made by the Alberta Ombudsman and select staff, stands out as an effective way to raise awareness about the services the institution offers to Albertans and to provide valuable education to local authorities. Engaging with communities across the province helps build stronger relationships and ensures that residents know how to access their services. 

  • 2024-10-04

    Ombudsman Commission intervention results in neighbourhood relief from water woes

    In October 2022, the Ombudsman Commission received a complaint in relation to continuous waters disruptions from a long-time resident in one of the suburbs in the National Capital District (city). The resident raised concern that her neighbourhood had been experiencing continuous water disruption for almost twenty years.

  • 2024-12-18

    Season’s Greetings and Happy New Year!

    The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year!  Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2025 ! La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!

  • 2024-10-02

    Invitation to Annual Military Ombud Symposium

    The South African Military Ombud, Lieutenant General (Retired) V.R. Masondo, has the pleasure of inviting all IOI members to attend the Annual Military Ombud Symposium with the theme “Affirming and Promoting the Military Ombud’s Oversight Responsibility: 30 years into democracy", which will take place on 22 November 2024 (9.30 am SAST) and can be attended in person oronline. Click here for more information.

  • 2024-09-12

    Ombudsperson Schwarz welcomed a delegation from Rhineland-Palatinate

    Gaby Schwarz, Ombudsperson of the Austrian Ombudsman Board and Secretary General of the International Ombudsman Institute (IOI), received a delegation from the Petitions Committee of the Rhineland-Palatinate State Parliament and the Ombudsperson of the State of Rhineland-Palatinate, who is also the Ombudsperson of the Rhineland-Palatinate State Police.

  • 2024-09-25

    Ombudsman probes arrangements for recovering public rental housing flats by authorities

    The Ombudsman, Mr Jack Chan, announced on 19 September 2024 the launch of a direct investigation operation to examine in detail the workflow of and arrangements for recovering public rental housing (“PRH”) flats for reallocation by the authorities.

  • 2014-10-06

    Press Release - Federal Ombudsman reaches another benchmark, clears backlog of 100000 Public Complaints - 20141006

  • 2014-10-06

    Press Release - Federal Ombudsman Directs PIMS to Strengthen Emergency & OPD Care Facilities - 20141006

  • 2024-10-04

    Social Care Ombudsman publishes complaints figures for 2023-24

    The Local Government and Social Care Ombudsman is reiterating its call for care providers to be required to tell people about its service, after highlighting the relatively small number of cases it deals with about the independent sector.

  • 2024-09-19

    Ombudsperson welcomes delivery of compensation payments to Sons of Freedom Doukhobors, expresses concern over poor communication, unclear criteria

    Seven months after the Premier’s historic apology to the Sons of Freedom Doukhobor survivors and their families in the BC legislature, the BC Ombudsperson is pleased to learn survivors of detention at New Denver in the 1950s are finally being compensated for government’s actions.

  • 2024-09-12

    School items donated to children in need

    Based on the initiative of Commissioner for Fundamental Rights Dr. Ákos Kozma, the agencies and organizations – such as the Hungarian Prison Service, the Police and the state-owned forest enterprises – participating in the renovation and refurbishment-related programme aimed at several residential child care communities donated school supplies to the residents of these facilities, including the ones that had been renovated through mutual effort.  

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