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2018-10-09Ombudsman Western Australia - Annual Report 2016/2017 - EN
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2018-06-07Malta - Annual Report 2015 - EN
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2019-10-24Australia - Victorian Ombudsman - Annual Report 2018 EN
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2021-02-25Greek Ombudsman – Return of third country nationals – Special Report 2018 - EN
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2021-08-26Thai Ombudsman mourns passing of Mr. Pramote Chotimongkol
The Ombudsman of Thailand is deeply mourning the loss of the former Chief Ombudsman – Mr Pramote Chotimongkol - who passed away on 12 August 2021, at the age of 77.
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2021-12-15City of Penticton agrees to compensate vulnerable woman after house sold in municipal tax sale
Victoria – In the wake of an investigation into a municipal tax sale which resulted in a vulnerable 60-year-old woman losing her home, the City of Penticton has today agreed to compensate the former property owner as recommended by the Ombudsperson.
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2022-06-07The Control Yuan publishes 2021 Annual Report
Recently, the Control Yuan (CY) published the 2021 Annual Report. For the whole of 2021, the CY received 14,403 people’s complaints; issued 244 investigation reports; passed 16 impeachment cases and 1 censure case; and proposed 78 corrective measures cases. The Annual Report also includes 6 case summaries, which are categorized into public expenditures, upholding discipline and safeguarding human rights.
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2021-07-09Ombudsman publishes Annual Report 2020
Victoria Pearman, Ombudsman for Bermuda, has submitted her Annual Report for 2020 to the Speaker of the House of Assembly in accordance with her statutory duty under the Ombudsman Act 2004. The Report was tabled in the House of Assembly this morning and is available to the public.
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2020-06-05Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic
Ontario Ombudsman Paul Dubé launched an investigation into the oversight of long-term care homes by the province’s Ministry of Long-Term Care and Ministry of Health during the ongoing COVID-19 pandemic. The investigation will focus on whether the oversight of long-term care homes by those ministries during the coronavirus crisis is adequate to ensure the safety of residents and staff.
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2014-02-13Complaints regarding Hydro One investigation more than triple since Tuesday
Ontario Ombudsman André Marin’s investigation into complaints about Hydro One’s billing practices and customer service has garnered the most complaints the office has ever received about a provincial body in such a short time.
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2022-06-01Ombudsman’s Quarterly Review
The Chief Ombudsman, Peter Boshier, was in March elected as Second Vice President of the International Ombudsman Institute (IOI). Mr Boshier has served on the board of the IOI, a global organisation made up of more than 200 independent ombudsman institutions from more than 100 countries, since 2016. The Ombudsman New Zealand has been a part of the IOI since its inception in 1978.
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2015-03-12Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2021-12-16Cayman Islands - Advertisement for Ombudsman Position
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2021-02-01Greece - NPM Report 2018 - EN
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2021-10-01Outgoing Ombudsman calls for review of Ombudsman Act
Outgoing Ombudsman Peter Tyndall has called for a review of the Ombudsman Act. Speaking today [30 September 2021] at the Joint Oireachtas Committee on Public Petitions, the Ombudsman said that the legislation, which dates back to 1980, should be replaced with a more modern, fit for purpose alternative, in line with the United Nations endorsed Venice Principles - the global standard for public service Ombudsman institutions.
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2022-05-19Ombudsman of Montreal publishes Investigation report and recommendations on homelessness among Indigenous and Inuit persons
The Ombudsman of Montreal has published an Investigation report entitled "Don't Look the Other Way" and recommendations on homelessness among Indigenous and Inuit persons in the Milton-Parc area in Montreal.
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2021-10-20Major overhaul of whistleblower protection laws in NSW
In a report tabled in Parliament today, the NSW Ombudsman has welcomed the introduction of a bill that re-writes the State’s whistleblower-protection laws.
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2019-09-06Annual Report on Protection Against Discrimination - 2017 - EN
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2021-07-16Regional Conference "Rights of Older Persons and Role of Ombudsman/NHRIs" - Draft Agenda
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2011-02-04Ombudsman reform paper
In a document entitled "Developing and Optimising the Role of the Ombudsman", Ombudswoman Emily O'Reilly makes four specific proposals which will allow her Office to maximise its contribution to governmental reform. The suggestions concern i.a. the constitutional status of the Ombudsman Office.