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2016-11-0220th Anniversary of the Ombudsman's Award of the Office of the Ombudsman Hong Kong
The Ombudsman, Ms Connie Lau, reminded Government departments and public organisations at the 20th Presentation Ceremony of The Ombudsman’s Awards today (October 27) “to stand in other people’s shoes and show empathy” in order to keep abreast of changes and meet public expectations in an ever-progressing society.
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2016-11-02
Improving public services with systemic and own motion investigations
People are often relcuctant to come forward to the Ombudsman because they fear negative consequences. Therefore, it is important that an Ombudsman is able to undertake investigations on his or her own initiative. On occasions, the Ombudsman will be made or become aware of possible maladministration where no complaint has been made. Such investigations often consider systemic issues and ensure that the Ombudsman can be effective in tackling poor administration and improving public services.
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2016-11-03
Ombudsman report reveals – complaints about avoidable deaths not dealt with properly
The Parliamentary and Health Service Ombudsman’s report published today (31) contains 100 cases it has resolved. They include complaints about avoidable deaths, GP out-of-hours care, delayed cancer diagnosis, poor hospital discharge and incorrect medicine dosage being given to patients.
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2016-11-04
Ombudsman reports on first year of expanded mandate
Ontario Ombudsman Paul Dubé has released the first annual report of his office’s new, expanded mandate, which was doubled in the past year to include more than 1,000 public sector organizations – provincial government bodies, municipalities, universities and school boards.
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2016-11-04
Conferencia sobre el papel de servicio público de las instituciones del Defensor
El Defensor del Pueblo de Navarra, Francisco Javier Enériz Olaechea, ha expuesto hoy en Valladolid, en el marco una jornada organizada por el Procurador del Común de Castilla y León bajo el título "Las instituciones propias como garantía de calidad democrática" , una ponencia sobre "Los Defensores del Pueblo Autonómicos como servicio público".
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2016-11-07
Aberystwyth University Hosts Ombudsman Seminar
The Ombudsman community and stakeholders came together at a seminar at Aberystwyth University.
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2016-11-07
Ombudsperson for Quebec Raymonde Saint-Germain named senator
The Ombudsperson for Quebec, Madam Raymonde Saint-Germain, is one of the six new independent senators whom Canadian Prime Minister Justin Trudeau recommended to the Governor General of Canada on November 2, 2016, for nomination.
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2016-11-07
La Protectrice du citoyen du Québec Mme Raymonde Saint-Germain nommée sénatrice
La Protectrice du citoyen du Québec, Mme Raymonde Saint-Germain, fait partie des six nouveaux sénateurs indépendants dont le premier ministre canadien, Justin Trudeau, a recommandé la nomination auprès du Gouverneur général du Canada le 2 novembre 2016.
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2016-11-08
Provincial Ombudsman Sindh presented Annual Report 2015
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented the annual report of his institution for the calendar year 2015 to Governor Sindh, which highlighted the achievements and progress of the Provincial Ombudsman Sindh.
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2016-11-08
Correctional Investigator concerned by rising use of force incidents involving inflammatory agents
Ottawa, October 31, 2016 – The 43rd Annual Report of the Office of the Correctional Investigator was tabled today in Parliament. The report documents that security incidents in federal prisons involving inflammatory agents, primarily Oleoresin Capsicum (OC) or pepper spray, has tripled since 2011/12.
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2016-11-08
L’enquêteur correctionnel s’inquiète de la multiplication des incidents de recours à la force dans lesquels des agents inflammatoires ont été utilisés
Ottawa, le 31 octobre 2016 – Le 43e Rapport annuel du Bureau de l’enquêteur correctionnel a été déposé aujourd’hui au Parlement. Dans son rapport, l’enquêteur correctionnel du Canada, M. Howard Sapers, signale que le nombre d’incidents de sécurité comportant l’usage d’agents inflammatoires, principalement l’oléorésine de Capsicum (OC), aussi appelée vaporisateur de poivre, a triplé dans les pénitenciers fédéraux depuis 2011-2012.
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2016-11-08
E-Boletín Noviembre 2016 del Síndic de Greuges
El Síndic de Greuges de Cataluña ha publicado su boletín mensual de Noviembre 2016.
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2016-11-09
Public Services Ombudsman for Wales published quarterly Casebook and Code of Conduct Casebook
Issue 26 of the Public Services Ombudsman for Wales’ Casebook (July – September 2016) has been published.
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2016-11-09
Augustinas Normantas reappointed for third term as the Seimas Ombudsman
On 8 November 2016, the Seimas (Parliament of the Republic of Lithuania) appointed Mr. Augustinas Normantas to the post of the Seimas Ombudsman for the third term. Mr. Normantas also acts as the Head of the Seimas Ombudsmen's Office.
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2016-11-10
Western Australia Ombudsman reports on agencies‘ progress to give effect to his recommendations
On 10 November 2016, the Western Australian Ombudsman, Chris Field, tabled in Parliament a report on giving effect to recommendations arising from the Investigation into issues associated with violence restraining orders and their relationship with family and domestic violence fatalities.
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2016-11-14
Civil Society Dialogue held at Austrian Embassy in Bangkok
An informal meeting between Thai NGO representatives and the IOI Executive Board and Regional Presidents on 12 November 2016 marked the beginning of a series of events during the 11th IOI World Conference.
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2016-11-15
Presentación del Informe anual 2015 del Registro Nacional de Casos de Tortura y/o Malos Tratos
El Registro Nacional de Casos de Tortura y/o malos Tratos invita a la presentación del Informe Anual 2015 el Martes 15 de Noviembre 2016. La actividad está organizada por el Grupo de Estudios sobre Sistema Penal y Derechos Humanos (GESPyDH) en el marco del Seminario: Desafíos en la investigación de las agencias de control social penal.
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2016-11-15
El Procurador Penitenciario se presentó en el Congreso de la Nación
El Procurador Penitenciario, Dr. Francisco Mugnolo fue invitado por la Comisión Bicameral de Fiscalización de Órganos y Actividades de Seguridad Interior para referirse sobre la realidad carcelaria.
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2016-11-17
11th IOI World Conference currently held in Bangkok
After a successful General Assembly held in Thailand on 15 November 2016, the 11th IOI World Conference is currently being held in Bangkok and generously hosted by the Office of the Ombudsman in Thailand. To see a first media release, please read the following news article.
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2016-11-17
Rapport du Défenseur des droits sur l’emploi des femmes en situation de handicap
Dans le cadre de ses missions de suivi de l'application de la Convention internationale relative aux droits des personnes handicapées et de lutte contre les discriminations, le Défenseur des droits, Jacques Toubon, publie un rapport sur l'emploi des femmes en situation de handicap.
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