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  • 2018-01-25

    Ombudsman Hong Kong presents TV drama series

    The Ombudsman of Hong Kong invites IOI members to watch the TV drama series jointly produced by her Office and local TV station. These TV drama series, first of its kind, are based on actual complaint cases handled by the Office.

  • 2018-01-25

    La Defensoría de Niñas, Niños y Adolescentes recibió a familia solidaria para escuchar su postura respecto de un caso crítico

    La Defensora de Niñas, Niños y Adolescentes de Santa Fe Analía Colombo, recibió a Cristina Morla y Sergio Gigliotti, pareja que alojó durante casi dos años a un niño en el marco del programa provincial Familia Solidaria.

  • 2018-01-25

    Human Rights Defender publishes reports on human rights situation

    Over the last year, the Human Rights Defender of Armenia published various reports and legal analyses on its activities and the general human rights situation in 2016. A list of all available reports has now been completed, including documents available in English and/or French.

  • 2018-01-26

    Control Yuan recommends reverse mortgage program for seniors

    Ten financial institutions in Taiwan are currently participating in a program focused on implementing the government's senior citizen reverse mortgage policy. An investigation of the Control Yuan has resulted in specific recommendations to the government for further improving the program.

  • 2018-01-26

    UN Secretary-General welcomes applications for position of UN Ombudsman

    The UN Secretary-General welcomes applications for the position of United Nations Ombudsman. In order to ensure a wide pool of candidates for this position, the Secretariat would welcome any applications to supplement the Secretary-General’s own search and consultations. Women candidates are strongly encouraged to apply. Applications must be sent to the Secretariat of the UN or to eosgapplications201712@un.org by 19 February 2018.

  • 2018-01-26

    IOI Workshop on Human Rights in the Digital Age

    The Estonian Chancellor of Justice, Ms Ülle Madise, hosted a two-day workshop in Tallinn to provide an overview of the contemporary challenges in the digital society. The event was co-funded by the IOI.

  • 2018-01-26

    IOI issues statement of support for the Ombudsman of Ecuador

    On behalf of the IOI community, IOI President Peter Tyndall and IOI Secretary General Kräuter expressed their concerns regarding the current developments affecting the Office of the Ombudsman of the Republic of Ecuador and its current incumbent, Ombudsman Dr. Ramiro Rivadeneira Silva.

  • 2018-01-29

    39th USOA Annual Conference

    The United States Ombudsman Association (USOA) will hold its 2018 Annual Conference from 24 – 28 September 2018 in Portland, Oregon at the Courtyard Marriott, Portland City Center. The USOA Conference and Planning Committee is seeking speakers and session presenters interested in sharing their subject matter expertise.

  • 2018-01-29

    Día mundial de la educación ambiental

    Tenemos derecho a exigir a los poderes públicos medidas para garantizar la adecuada protección del medio ambiente, para disfrutar de nuestro derecho a vivir en un medio ambiente sano. Igualmente, las personas tenemos la obligación de contribuir a esa protección y defensa de nuestro entorno. Para ello, la educación medioambiental es fundamental e indispensable y por lo tanto, el Síndic de Greuges de la Comunitat Valenciana informó al público sobre estos temas el día 26 de enero.

  • 2018-01-29

    « Maisons Pirates » en Wallonie

    Suite aux débats parlementaires qui ont suivi la parution d’un article dans un quotidien intitulé « 3 000 malades mentaux parqués dans des maisons pirates », l’absence de cadre juridique concernant l’existence et le fonctionnement des SHNA a été constatée. Plusieurs députés wallons ont introduit une proposition de décret relative à l’hébergement et à l’encadrement à durée indéterminée pour personnes en difficultés sociales.

  • 2018-01-29

    Commission engages National Assembly Oversight Committee

    The Commission has reached out to the National Assembly’s Departmental Committee on Justice and Legal Affairs in an effort to advance administrative justice in the public sector. The interaction coincides with the induction retreat for members of the newly constituted Committee which is taking place between 26th to 28th January, 2018, in Mombasa.

  • 2018-01-29

    La Defensoría del Pueblo pide estar atentos ante cambios en la legislación que rige la facturación de las empresas

    La Defensoría del Pueblo de la provincia de Santa Fe informa que el Decreto de Necesidad y Urgencia 27/2018 modificó entre otros la Ley 24.240 de Defensa del Consumidor y la Ley 25.065 de Tarjetas de Crédito, otorgando a las empresas la facultad de determinar el modo en que remitirán la facturación por los servicios que prestan a usuarios y consumidores.

  • 2018-01-30

    Record number of complaints received by the Finnish Parliamentary Ombudsman in 2017

    In 2017, the Parliamentary Ombudsman received a record number of 6,192 complaints, which is an increase of almost 1,300 complaints from 2016 (4,922 complaints). Complaints against the Social Insurance Institution (Kela) totalled 1,169, and 814 of them concerned social assistance, therefore increasing by about 700 compared to 2016. The criminal sanctions field, social insurance and labour and unemployment security were other administrative branches that saw a clear increase in the number of complaints.  

  • 2018-01-30

    New Commissioner of Official Languages takes office

    Raymond Théberge took office as Commissioner of Official Languages on January 29, 2018. He has a PhD in linguistics from McGill University, a master’s degree in applied linguistics from the University of Ottawa and a bachelor’s degree in history from the Collège universitaire de Saint-Boniface. He held a number of leadership positions before coming to the Office of the Commissioner of Official Languages, and he has significant experience with official language minority communities. He also has extensive experience in academia and has worked across Canada.

  • 2018-01-30

    Ombudsman working to improve services for asylum seekers

    Ombudsman Peter Tyndall has published a commentary on his Office’s experience of dealing with complaints from refugees and asylum seekers living in direct provision centres.  In ‘The Ombudsman & Direct Provision – The story so far’, the Ombudsman says that sometimes residents are reluctant to complain and some complaints arise as a result of cultural differences.  As a result the Ombudsman’s office has worked with the Reception and Integration Agency, and residents and managers in 35 centres around the country to seek to improve services.

  • 2018-02-01

    Public Protector appears before Parliamentary select Committee on Legal Affairs, Human Rights and Gender Matters

    The Public Protector of Zambia made her maiden appearance before  a select Committee of the National Assembly  on Legal  Affairs, Human Rights, National Guidance, Gender Matters and Governance on 31 January 2018, to review the operations of the Office .

  • 2018-02-01

    Hong Kong Ombudsman announces DI reports

    Ms Connie Lau, The Ombudsman held a press conference on February 1 to announce the results of two direct investigations, namely “The Mechanism of the Food and Health Bureau and the Department of Health for Handling Smoking Offences” and “Government’s Control over Fly-tipping of Construction Waste and Landfilling Activities on Private Land”.

  • 2018-02-01

    SPSO Draft Strategic Plan 2018-2020 Consultation

    In the coming weeks the Scottish Parliamentary Corporate Body will be considering the Scottish Public Services Ombudsman’s (SPSO) draft revised Strategic Plan. The revised Plan covers the SPSO’s vision and strategic aims for 2018-2020. It is available at the bottom of this page, along with the covering letter to the SPCB. The SPSO invites comments, from individuals and organisation, about all aspects of the draft Plan. The consultation is open until 28 February 2018.

  • 2018-02-01

    Ombudsman Sindh addresses seminar on „Challenges of Health Care System Sindh“

    The Ombudsman Sindh Mr. Asad Ashraf Malik organized a seminar on “Challenges of Health Care System in Sindh – Role of Provincial Ombudsman Sindh” which focused on the existing health facilities, identifying gaps and devising innovative strategies for improved service delivery, effective polio immunization campaign in Sindh Province.

  • 2018-02-02

    Tallinn workshop on Human Rights in the Digital Age – presentations and photos

    The Estonian Chancellor of Justice hosted an IOI workshop on „Human Rights in the Digital Age“ from 23 - 24 January 2018 in Tallinn. Presentations and photos are now accessible in the member area of this website.

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