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2022-08-25Public Complaints Commission hosts 2022 national anti-corruption marathon race
The Honourable Chief Commissioner of the Public Complaints Commission, Hon. Abimbola Ayo-Yusuf, said during a Press briefing on Wednesday that the choice of sports by Anti-Corruption bodies as tools to fight corruption among the youths is because of its ability to bring together a large number of people together.
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2019-11-18national-amendment-act-12-of-2013-za-health-ombud
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2022-09-14
Ombudsman’s investigation finds serious flaws in Victoria’s working with children scheme
The Victorian Ombudsman’s investigation into a former youth worker’s access to Victorian Government information about children and young people has exposed serious shortfalls in Victoria’s Working with Children Check scheme.
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2014-09-29
First edition of the Ombudsman’s Casebook
Welcome to the first edition of The Ombudsman’s Casebook. The Irish Ombudsman, Peter Tyndall, has decided to circulate summaries of recent cases his office has dealt with to public representatives and public service providers.
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2020-12-17
Victorian Ombudsman - Investigation into the detention and treatment of public housing residents arising from a COVID-19 “hard lockdown” in July 2020 (Dec. 2020)
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2015-05-31
Ombudsman releases second annual report
The Bahrain Ombudsman, the first Independent Ombudsman in the Region, presents its second annual report. The Office investigates complaints against employees of the Ministry of the Interior (MOI) and has the important role of ensuring that prisoners and detainees are treated appropriately and are not subject to torture or cruel, inhuman or degrading treatment.
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2024-04-26
Rebecca Hilsenrath becomes interim Parliamentary and Health Service Ombudsman
Rebecca Hilsenrath has been appointed interim Parliamentary and Health Service Ombudsman. Rebecca’s appointment follows the departure of Rob Behrens whose seven-year tenure ended in March 2023.
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2014-10-14
Ombudsman announces OmbudsNews Issue No. 2 of the Reporting Year 2014/15
The Office of The Ombudsman held a press conference on Monday, 13 October to announce the OmbudsNews Issue No. 2 of the Reporting Year 2014/15, which includes the results of two direct investigation reports.
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2022-08-26
Statement by the Commissioner of Official Languages of Canada in response to the release of the 2021 Census data on language
Commissioner of Official Languages, Raymond Théberge, issued a statement on 17th August in response to Statistics Canada’s release of the 2021 Census data on language.
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2021-04-13
New Best Practice Paper on how to deal with challenging behaviour
Ombudsman staff who investigate complaints often say the hardest part of the job is handling the behaviour of some of the people who use their services. They may be angry, frustrated, or distressed; occasionally, they even may demonstrate threatening behaviour. Issue 6 of the IOI’s Best Practice Paper series provides guidance to help complaint handlers deal with such challenging behaviour and improve their service.
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2019-07-24
Ombudsman Moldova - Annual Report 2018 - EN
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2016-01-28
Follow-up NPM training in Lithuania
Due to the huge success of the IOI’s first NPM training, we are pleased to inform you that this year will see a follow-up NPM training with a special focus on the monitoring of psychiatric facilities. Hosted by the Seimas Ombudsmen’s Office, the training will be held in Vilnius, Lithuania from 21 to 23 June 2016. Save the date!
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2014-10-10
Correctional Investigator Reports on Overcoming Barriers to Community Reintegration
The 41st Annual Report of the Office of the Correctional Investigator was tabled in Parliament on 08 October 2014. The report contains a special focus on safe and timely community reintegration of federally sentenced offenders.
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Deborah Glass (Australia)
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2019-09-24
Australia Commonwealth Report on implementation of OPCAT
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2023-11-10
OdL - Rapport annuel 2022 - FR
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2023-11-10
OdL - Rapport annuel 2022 - FR
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2014-07-31
Review of Child's Death Finds Services Fragmented
The death of a child who was receiving government services highlights a "fragmented" government approach and "communications issues and in some instances vague standards," reported Nova Scotia's Ombudsman Office today, July 29.
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2021-11-29
Greater transparency needed for Government’s use of machine technology in decision-making
New South Wales (NSW) Ombudsman Paul Miller has called for greater visibility of the use of artificial intelligence (AI) and other machine technology by NSW Government agencies. In a report tabled in Parliament, the Ombudsman has cautioned agencies that using machine technology in ways that do not accord with standards of lawfulness, transparency, fairness and accountability, could lead to findings of maladministration or potentially unlawful conduct.
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2021-05-03
Public Interest Disclosure Commissioner - Annual Report 2018 - EN