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2026-01-15Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their first high-level capacity-building webinar of 2026 Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 20 January 2026 at 10 am (GMT+2).
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2026-01-15
Ombudsman’s investigation triggers review of cancer treatment wait times at NHS Trust
The Parliamentary and Health Service Ombudsman (PHSO) recently investigated the care of of a 67-year-old woman who was treated at Broomfield Hospital, run by the Trust, in 2023. Her death has triggered a systemic review of cancer treatment and diagnosis wait times at Mid and South Essex NHS Foundation Trust.
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2026-01-15
Defensor del Pueblo participa en la segunda reunión de la Comisión para la Evaluación del Desabastecimiento Crítico de Medicamentos
El Defensor del Pueblo, Eduardo Leblanc González, participó en la segunda reunión de la Comisión para la Evaluación del Desabastecimiento Crítico de Medicamentos en el Centro de Operaciones de Emergencias en Salud del Ministerio de Salud, la cual tiene como objetivo fortalecer la estrategia nacional de abastecimiento de medicamentos y garantizar el derecho a la salud de la población.
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2026-01-15
240 citizens receive pending dues of Rs 230 million after intervention of Honourable Ombudsman Punjab
The Office of the Ombudsman Punjab has achieved another major milestone in resolving pending financial issues of citizens, ensuring the disbursement of Rs 230 million to 240 citizens across the province through effective, timely and proactive intervention.
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2021-06-22Control Yuan - Annual Report 2020
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2026-01-14
AORC - Save the date - Webinar - Implementing ISO 9001 in Ombudsman Institutions - EN
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2026-01-14
AORC - Save the date - Webinar - Implementing ISO 9001 in Ombudsman Institutions - EN
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2026-01-14
El Síndic abre una actuación de oficio por posible discriminación territorial a pacientes de ictus
El Síndic de Greuges de Cataluña ha abierto una actuación de oficio para conocer la cobertura de la trombectomía mecánica en Cataluña, una de las técnicas más efectivas para reducir las secuelas de pacientes de ictus.
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2026-01-14
Appointment of New Ombudsperson for Financial Services
Mr. Chitrunjun Sowambur was appointed as Ombudsperson for Financial Services by the President of the Republic of Mauritius on 9 December 2025 for a four-year term.
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2024-10-31
Defensoría de Panamá y Colombia firman carta de entendimiento sobre Derechos Humanos
Una Carta de Entendimiento con la intención de robustecer la cooperación, protección y defensa de los derechos humanos de las personas inmersas en los movimientos migratorios mixtos y de las comunidades de ingreso, tránsito y acogida, firmaron recientemente el Defensor del Pueblo de Panamá, Eduardo Leblanc González, y su homóloga de Colombia, Iris Marín Ortíz.
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2021-04-13
The Ombudsman and Direct Provision - Update for 2020
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2021-02-24
France - Annual Report 2017 - EN
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2022-09-07
NSW Ombudsman - The COVID-19 pandemic: second report 2022
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2019-06-24
Serbia - Protector of Citizens - Annual Report 2018 - EN
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2024-10-25
Proponen modificar Ley que crea la Defensoría del Pueblo
La Defensoría del Pueblo de Panamá presenta ante la Comisión de Gobierno de la Asamblea Nacional un anteproyecto de ley para modificar Ley No. 7 de 5 de febrero de 1997, que crea la Denfensoría con la finalidad de fortalecer su marco jurídico conforme a los estándares internacionales de derechos humanos, las recomendaciones de los órganos de tratados de los cuales Panamá es signataria, y los Principios de París adoptados por la Asamblea General de las Naciones Unidas.
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2024-10-25
Ombudsman challenges public offices on ethics
Ombudsman Grace Tikambenji Malera has challenged Public Officers in the country to exercise their duties and functions in a proper, fair, just, reasonable and lawful manner; further to accounting for their decisions or actions. Malera made the call in a presentation she made during a webinar organized by the University of Malawi (Unima).
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2024-10-25
Ombudsman announces investigation results on enforcement against unauthorised land developments
The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.
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2021-05-06
Wasted Lives - Time for a better future for younger people in nursing homes
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2024-10-24
Élection du Médiateur du Royaume du Maroc, premier vice-président de l'Association des médiateurs et ombudsmans de la Francophonie
Le Médiateur du Royaume du Maroc, Monsieur Mohamed BENALILOU, a été élu jeudi 17 octobre 2024, à Québec, au Canada, premier vice-président de l'Association des médiateurs et ombudsmans de la Francophonie, représentant le groupe africain, aux côtés du Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, de l'Ombudsman de la province du Nouveau-Brunswick au Canada, du Défenseur des droits français et du Médiateur de la République du Bénin, et a ce titre, il a également été élu président du "Comité d'engagement" de ladite association.
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2024-10-24
Appointment of Acting Ombudsman and Ombudsman
The Chief Ombudsman announces that the Ombudsman Appointments Committee (OAC) had, in accordance with the requirements under Section 217(1) and (2) of the Constitution and Sections 4(3) and 11(a) of the Organic Law on the Ombudsman Commission, appointed Tabitha Suwae as an Ombudsman and Kevin Kepore as Acting Ombudsman. Mr. Kepore’s term as Accounting Ombudsman expired on 9 October 2024. The position of Ombudsman Accounting will be advertised publicly as is the current practice to give an opportunity for potential candidates to apply, including the Ombudsman.