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2023-11-0757. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2024-06-06Ombudsinstitutions from the Benelux meet in Luxembourg
On 29 and 30 May 2024, the national and regional ombudsinstitutions of Benelux had their annual meeting in Luxembourg. The latest developments in the Benelux were discussed but the main topic that they focused on was the right to err.
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2023-10-27
Ombudsman probes management of records on Government websites and social media accounts
The Ombudsman of Hong Kong, Ms Winnie Chiu, on 24 October 2023 announced the launch of a direct investigation into the management of records on Government websites and social media accounts. With the advancement of information technology, the Internet and social media are playing greater and considerably more important roles in enhancing public administration.
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2023-11-07
31. Working Session G: Phil Clarke – Suddenly displaced communities; unique challenges requiring unique strategies for the Ombudsman
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2023-11-15
Parliament Commissioner - Annual Report 2019 - Summary - EN
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2024-05-31
Spotlight on examples of good administration
Every two years the European Ombudsman holds an Award for Good Administration to recognise some of the exceptional work done by the EU administration. This year, the European Ombudsman decided to look back at some of the winning projects in various categories and to ask those responsible what makes their work special.
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2024-06-06
Access to justice for asylum seekers and refugees: a call for help from IOI members
The Northern Ireland Public Services Ombudsman (NIPSO) is delighted to announce the launch of a collaborative research project examining the role of ombudspersons in the protection of refugees and asylum seekers (the OPRAS project). In order to carry out the OPRAS project the University of Glasgow has received funding from the British Academy and is being carried out in collaboration with Professor Chris Gill.
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2024-06-05
Extension of deadline: Tender for IOI regional subsidies 2024/2025
The IOI Board of Directors decided at their Board meeting held in The Hague in May 2024 to continue the regional subsidy programme for the membership year 2024/2025. Members wishing to apply for regional subsidies can submit project proposals until 19 August 2024.
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2024-06-05
Le Protecteur du citoyen réagit au projet de loi no 62
Le 29 mai 2024, le protecteur du citoyen, Marc-André Dowd, a transmis une lettre à la Commission des finances publiques. Il y commente le projet de loi no 62 – Loi visant principalement à diversifier les stratégies d’acquisition des organismes publics et à leur offrir davantage d’agilité dans la réalisation de leurs projets d’infrastructure. Ses constats et recommandations sont liés à des préoccupations en matière d’intégrité publique et de transparence.
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2024-05-31
Traffic casualties on the rise: CY proposes corrective measures to ensure traffic safety
For the last five years, an average of 420 pedestrians have died in traffic accidents each year. The Transportation and Procurement Affairs Committee of the Control Yuan (CY) has approved an investigation report and submitted a corrective action case to the Executive Yuan on 9 April 2024.
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2023-11-07
Ombudsman Western Australia - Annual Report 2012/2013 - EN
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2024-05-22
The Commission Commends Nuclear Power and Energy Agency for Information Disclosures, Public Engagement on Nuclear Power Plant in Uyombo
The Commission on Administrative Justice (Ombudsman) on its own motion requested information from the agency following media reports on concerns raised by some residents of the Uyombo Community regarding the ecological, safety, and security impact of the proposed nuclear plant to the community.
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2024-05-23
The Federal Ombudsman calls for strengthening the trust of citizens
On 24 April 2024, the Federal Ombudsman presented its annual report to the Chamber of Representatives. It underlines a number of problems that are affecting the trust of citizens in public authorities and calls for a strengthening of this trust.
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2023-11-15
Ombudsman of the State of Iowa - Annual Report 2014 - EN
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2023-11-23
Azerbaijan Annual Report 2021 - EN
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2024-05-22
Failures by New Zealand Defence Force undermined Ombudsman’s investigation
The Chief Ombudsman says failures by the New Zealand Defence Force to share all crucial information had a major impact on his ability to fully investigate earlier Operation Burnham complaints and undermined the fundamental purposes of the Official Information Act (OIA).
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2023-11-07
World Justice Project - 2nd Annual WJP Rule of Law Index™
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2024-05-16
Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities
The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her son, sheds light on legislative flaws in the program’s eligibility criteria and decision-making process.
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2023-12-21
National Ombudsman New Zealand - Special Report - EN
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2024-05-10
Ontario Ombudsman finds that Teen's pleas for foster care went unheard
York Region Children’s Aid Society (York CAS) failed to respect the rights of a 16-year-old girl who repeatedly asked for a foster placement before she died, Ombudsman Paul Dubé’s latest investigation has found.