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2016-11-09Augustinas Normantas reappointed for third term as the Seimas Ombudsman
On 8 November 2016, the Seimas (Parliament of the Republic of Lithuania) appointed Mr. Augustinas Normantas to the post of the Seimas Ombudsman for the third term. Mr. Normantas also acts as the Head of the Seimas Ombudsmen's Office.
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2014-02-10Comisión Nacional de los Derechos Humanos - Annual Report 2008 - ES
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2022-01-10
El Procurador de los Derechos Humanos condena la muerte de tres personas de la comunidad LGBTIQ+
El Procurador de los Derechos Humanos, Jordán Rodas Andrade, condena la muerte violenta de tres personas de la comunidad LGBTIQ+ y expresa que la ausencia de programas de protección incrementa la vulnerabilidad de esta población.
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2016-11-02
Improving public services with systemic and own motion investigations
People are often relcuctant to come forward to the Ombudsman because they fear negative consequences. Therefore, it is important that an Ombudsman is able to undertake investigations on his or her own initiative. On occasions, the Ombudsman will be made or become aware of possible maladministration where no complaint has been made. Such investigations often consider systemic issues and ensure that the Ombudsman can be effective in tackling poor administration and improving public services.
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2016-10-31
Commonwealth Ombudsman’s inquiry into building and construction industry
In September 2016, the Senate passed a Bill proposing to re-establish the Australian Building and Construction Commissioner and to continue the existence of the body known as the Office of the Fair Work Building Industry Inspectorate under the name of the Australian Building and Construction Commission (ABCC). The Bill proposes a potentially broadened scope for the Ombudsman’s reviews of the exercise of coercive powers to gather information.
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2022-01-07
Oversight of environmental professionals strengthened following B.C. Ombudsperson’s recommendations
Jay Chalke, Ombudsperson British Columbia (B.C.), released his final update on an investigation highlighting gaps in oversight of the regulatory scheme that seeks to protect some of B.C.’s most sensitive ecosystems.
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2022-01-05
El Procurador del Común abre en el año 2021 38.345 nuevos expedientes, que corresponden a 2.030 quejas y 44 actuaciones de oficio
Este año se ha adoptado una nueva metodología estadística que permite ofrecer datos más completos. León y Burgos encabezan las provincias que acumulan un mayor número de quejas de la Comunidad. La Administración Local, Familia, Empleo Público y Sanidad acaparan el mayor número de quejas y de expedientes. Se han abierto 14 nuevas quejas múltiples que han dado lugar a más de 36.000 expedientes.
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2022-01-05
Workers from EU countries have the right to same treatment as locals
The Public Defender of Rights summarized recommendations for authorities, municipalities, regions and ministries. Recommendations were set on the basis of extensive research among EU citizens living in the Czech Republic. More than a thousand people, proportionally represented not only by nationality, but also by education or their residence in the Czech Republic, described their experiences in dealing with the authorities, health care or education.
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2022-01-05
IOI Statement of Support for Parliamentary and Health Service Ombudsman (PHSO) (November 2021)
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2022-01-05
Joint Statement in Support (ENNHRI / EQUINET / GANHRI / IOI) for the Public Defender (Ombudsman) of Georgia (December 2021)
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2022-01-04
How to deliver an effective apology
Not everyone understands the power of an apology, or how to make a good one. Australia’s Commonwealth Ombudsman published a factsheet for education providers to explain why an apology is powerful, and what you should or shouldn’t say when apologising.
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2022-01-04
Austrian Ministry for International Affairs grants IOI status as “international institution”
As of 1 January 2022, the International Ombudsman Institute (IOI) holds a status as “International Institution” in accordance with the Austrian Act on Headquarter Locations (Amtssitzgesetz). With this new status, the IOI will be able to increase its presence as an independent, international organization, the voice of Ombudsman institutions around the world and the authoritative body on Ombudsman matters.
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2022-01-04
Commonwealth Ombudsman - Factsheet: How to deliver an effective apology (Jan. 2022)
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2022-01-03
Convenio de Cooperación con el Instituto de Pensamiento y Políticas Públicas
El Subsecretario General a cargo del Defensor del Pueblo de la Nación, Juan José Böckel, firmó un Convenio de Cooperación Técnica con el Instituto de Pensamiento y Políticas Públicas, representado por su Presidenta, Ana Carolina Rameri, con el fin de potenciar la promoción, cultura, defensa y protección de los Derechos Humanos.
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2022-01-03
51. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (24 al 30 de diciembre de 2021)
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2016-10-10
Victorian Ombudsman tables Annual Report 2016
Victoria’s integrity system must be further reformed to ensure the Victorian Ombudsman can deliver the best possible scrutiny and accountability of public services in the public interest.
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2021-12-23
Season’s Greetings and Happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général vous souhaite d'excellentes fêtes de fin d'année et une très bonne année! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2021-12-23
Defensoría del Pueblo solicita reforzar acciones para garantizar vacunación a población indígena de Loreto
Tras una serie de dificultades advertidas en el proceso de vacunación contra el COVID-19 que se viene desarrollando a la población indígena de Loreto, la oficina de la Defensoría del Pueblo en esta región demandó a la Dirección Regional de Salud ejecutar, de manera eficiente y transparente, el presupuesto de S/ 1 276 575 que fue transferido por el Ministerio de Economía y Finanzas para garantizar el desplazamiento de las brigadas de vacunación hacia las comunidades nativas que se encuentran en zonas más alejadas y de difícil acceso geográfico
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2021-12-23
Ombudsman held successful online conference to commemorate 50th anniversary
On 1 December 2021, the Office of the Ombudsman of Israel, in association with the IOI and AOM, hosted an international online conference on the theme "Protecting the Rights of Older People in an Age of Longevity", in celebration of the Israel Ombudsman's jubilee year. Video recordings of the conference are now available online.
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2021-12-22
Human Rights Ombudsman commemorates international migrants day
Commemorating International Migrants Day. ''We have to realise a system that will offer refugees reliable protection, and which will ensure respect for the rights of all migrants!''