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2020-08-26Municipal Ombudsman of Zürich - Annual Report 2019 - German
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2024-12-19Toronto Ombudsman Report Finds City’s Decision to Exclude Refugees from Base Shelter Beds was Unfair and Harmful
A new report from Toronto’s Ombudsman Kwame Addo finds that the City of Toronto’s decision to stop allowing refugee claimants access to its base shelter beds was unfair, poorly planned, and inconsistent with its commitments to transparency, accountability, and the human right to adequate housing.
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2024-12-19New MA course in Ombudsman Law and Governance by the University of Malta to launch in October 2025
The Office of the Ombudsman, in collaboration with the Università ta' Malta, is proud to announce the launch of the Master of Arts (MA) in Ombudsman Law and Governance. This course has been approved through all the University’s academic procedures and will officially commence in October 2025.
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2024-12-19La síndica ha comparecido dos informes ante la Comisión del Síndic del Parlamento de Cataluña
La síndica de greuges de Cataluña, Esther Giménez-Salinas, y el adjunto general, Jaume Saura, han comparecido el lunes, el 16 de diciembre de 2024, ante la Comisión del Síndic del Parlamento de Cataluña para debatir los informes Las cartas de servicio en Cataluña y La retirada del amianto en Cataluña.
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2024-12-19Ombudsman announces results of direct investigation operation into public services relating to after-death arrangements
On 18 December 2024, The Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the public services relating to after-death arrangements, and made a total of 10 major recommendations to the Food and Environmental Hygiene Department, the Department of Health, the Hospital Authority and the Immigration Department.
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2024-12-19The Ombudsman has investigated transport of inmates in the Prison and Probation Service
The Ombudsman’s monitoring visits to institutions for adults in 2023 focused particularly on the Prison and Probation Service’s transport of inmates to court appearances, outpatient treatment and in connection with transfer of inmates from one Prison and Probation Service institution to another.
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2024-12-18Season’s Greetings and Happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2025 ! La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2026-02-05Memorandum of Understanding between UNITAR and the IOI - ES
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2026-02-05Memorandum of Understanding between UNITAR and the IOI - FR
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2026-02-05Memorandum of Understanding between UNITAR and the IOI - EN
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2024-12-13Ombudsman recommends solutions to Office of Children’s Services
Alaska State Ombudsman Kate Burkhart made seven recommendations to the Alaska Department of Family and Community Services, Office of Children’s Services (OCS), after an ombudsman investigation. The investigation was prompted by a complaint from a foster parent, who alleged OCS conducted an unfair investigation into a Protective Services Report, failed to seek timely mental health services or placement for a child, and made an inappropriate placement decision. The investigation revealed that OCS struggled to find effective solutions for a youth with complex needs and challenging behaviors.
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2024-12-13Sesenta municipios catalanes no disponen de plan de emergencias por inundación, a pesar del riesgo existente
La síndica de Greuges de Cataluña, preocupada por las afectaciones que puede tener el cambio climático en Cataluña, especialmente en las zonas inundables, en 2023 abrió una actuación de oficio. Se hizo un seguimiento del grado de cumplimiento de la obligación y recomendación de tener estos planes de emergencia municipales y, finalmente, se emitió una resolución para difundir sus resultados. De los 521 municipios que deberían tener obligatoriamente plan de emergencias por inundación, solo lo tienen 206 (el 39 %).
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2024-12-13Oversight of the Public Interest Disclosures Act 2022 Annual Report 2023–24, tabled in Parliament
The NSW Ombudsman tabled the Oversight of the Public Interest Disclosures Act 2022 Annual Report 2023–24 in Parliament on 11 December, 2024. The report provides a snapshot of voluntary public interest disclosures made between 1 October 2023, when the Public Interest Disclosures Act 2022 (PID Act) commenced, and 30 June 2024.
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2024-12-13XV Asamblea y Seminario del Instituto Latinoamericano del Ombudsman - Defensorías del Pueblo (ILO)
Los días 4, 5 y 6 de diciembre se realizó la XV Asamblea y Seminario del Instituto Latinoamericano del Ombudsman-Defensorías del Pueblo (ILO) en la ciudad de Foz de Iguazú, Brasil.
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2026-02-04The Ombudsman looks into conditions for children and young people in emergency care
As the theme for his monitoring visits to institutions for children in 2026, the Danish Parliamentary Ombudsman will be looking into the social facilities that the municipalities use when there is a need for placing a child or young person in emergency care.
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2026-02-04Réunion du Bureau de l’AOMF : orientations et perspectives pour l’année 2026
L’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) s’est réunie le 19 janvier 2026 à Paris. Cette rencontre a permis de dresser le bilan des actions menées en 2025 et de définir les grandes orientations pour la période 2026-2027.
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2026-02-04Ombudsperson finds ongoing gaps in safeguards for involuntary patients under BC’s Mental Health Act
A new BC Ombudsperson report finds that too often key legal safeguards for involuntary patients under BC’s Mental Health Act are still not being applied across the province, despite improvement since the office’s 2019 Committed to Change investigation.
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2024-12-12European Ombudsman makes suggestions to help ensure accountability in Commission’s use of AI
The European Ombudsman has made a series of suggestions to help the European Commission ensure the use of artificial intelligence (AI) in its decision making remains accountable.
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2021-03-23Croatia - Ombudsman - Annual Report 2011 - EN
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2024-12-06Provincial Ombudsperson Punjab Champions Anti-Harassment Measures in Educational Institutions across Punjab
In a series of unannounced visits to prominent educational institutions, Ombudsperson Punjab, Ms. Nabila Hakim Ali Khan, reinforced her commitment to ensuring a harassment-free environment for women. At King Edward Medical College, she evaluated the implementation and effectiveness of anti-harassment protocols. Her visit included interactions with faculty and staff to assess the institution’s adherence to preventive measures and policies safeguarding women.